Air conditioning didn’t work. We never bothered staff due to us only staying one night. If longer it would have sorted.

A lovely hotel with lovely staff in a good position for Santander.

Stayed in June 2024

Nothing , was usual quality

Everything

Stayed in June 2024

Stairs impossible to negotiate so have to use the lift all the while

Great vviews of the ,ountains Staff very friendly Buffet evening meal EXcellent VALUE

Stayed in June 2024

price

location

Stayed in April 2024

Aircon would have been good but not a deciding fact.

Everything was great from the rooms being changed every day to the availability of food and drink.

Stayed in April 2024

Air con could have been better to reduce temperature of the bedroom

4th time visit- Excellent hotel and staff- good value

Stayed in April 2024

Bad smell from farm behind hotel

Room was nice

Stayed in November 2023

Nothing. We would stay again.

The hotel is lovely, the bedroom was very well decorated and the beds comfortable. Huge bathroom with jacuzzi bath.

Stayed in October 2023

Nothing

Plenty parking nice facilities etc good choice at breakfast 👌

Stayed in October 2023

Buffet arrangements for the evening meal were a little confusing.. However thanks to a helpful waitress we did enjoy a freshly cooked fish main course dish.

Spacious throughout with a covered terrace with a pleasant countryside view adjoining the bar.

Stayed in September 2023

Spa y buffet

Stayed in September 2023

The restaurant could have been presented so much better. It was self-service with the option of ordering items from a menu, but the meal we chose was not available, they had run out. There was not much else that we fancied. However, the breakfast was much better. We felt that it could have been better presented, the restaurant seemed like that of a hostel. In fact the food was good quality, but the staff were not around much.

The car park was very big, no problem parking near the hotel. The room and en suite bathroom were lovely. The bar was good.

Stayed in September 2023

Nothing.

Perfect place to spend a night prior to catching the ferry home from Santander.

Stayed in September 2023

The only thing I did not like was not being able to drink my coffee with my dessert after dinner, I was told there is a rule about it. It's the first time and place that have that rule and I don't understand why, it was a let down because I always have them together so I don't put any sugar in my coffee.

Good variety of foods.

Stayed in September 2023

It was on a busy road which in the photos doesn’t show. So the photos were somewhat misleading, they made it look like it was more in the country.

The room was very big, unusual, unique and fun to stay in. It had a jacuzzi, an extra room and was designed in such an interesting style. For the price it was great.

Stayed in August 2023

The breakfast’s options can be improved. Outside of the city, without a car cannot be reached.

The facilities of the hotel were nice and clean.

Stayed in July 2023

Breakfast was very good, plenty of options to choose from. Good location if you have a car as there are lots of places you can see

Stayed in July 2023

La cena

El espa i em hotel e general

Stayed in July 2023

Buffet dinner was OK

Stayed in June 2023

Hand soap, coffe

Room, staff, facilities, amenities

Stayed in June 2023

WI Fi wasn’t great a bit hit and miss, especially in the evening.

lovely hotel used it many times!

Stayed in June 2023

Difficult to get around with a wheelchair in some places

Large room and spacious bathroom

Stayed in April 2023

Comfortable and clean rooms, excellent spa facilities.

Stayed in April 2023

Communication doesn't seem to work too well: reception did not give the same information about time management in the premium spa (20 minutes for each of the 3 types of bath) as I received once in there (free choice of how long to stay in each pool, including repetition and/or not using one or two); the (baths&massage) circuit I reserved had to be split, because some information got lost between reception and bath staff; while trying to book directly, reception insisted on 14 days advance (I called the day before) and didn't mention the option of trying via Booking.com (I finally booked -via Booking.com- only 16 hours before arriving at the hotel). Shower water thermostat worked poorly. I remember one badly worn out baseboard corner, and several wallpaper corners lifting.

Staff is supercharming and most attentive! Client's problems are addressed swiftly and immediately resolved if there is any possibility to do so (safe didn't work and was replaced within minutes). Meals you can get in the cafe (restaurant was very busy and I didn't want to wait that long) are easily adapted to your needs (I don't know about gluten, lactose or other intolerances, but my veggie meal (there are not many, but a huge percentage of this country (Spain) is slow with this topic ...) was changed according to my preferences without any problem. Room cleaning and specially laundry service was superfast!

Stayed in February 2023