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Reviews of Universal Hotel Laguna 4 stars

Carrer Costa i Llobera, 07589 Canyamel, Spain

#16 of 35 hotels in Canyamel

Guests' Choice

Review score

Based on 35 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 28 September 2024

    8.0
    Enjoyed the stay with friendly staff and the nice place
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Friendly people, close to beach, water dispenser on each floor

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The smell of mold

    Location was excellent

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Very relaxing and quiet holiday in a beautiful location.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Hotel was nice and compact, not too far to go for pool, restaurant or beach. Some shops nearby. Staff were lovely and able to cater for dietary restrictions, Food was amazing, entertainment not obtrusive.

    Stayed in September 2024

  • Reviewed: 28 August 2024

    9.0
    Perfect!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Amazing location , friendly staff

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    In general nice break with good vibes.
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Problematic when it comes to parking around. Hard to find a slot.

    Location on the beach.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Would definitely go back
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Beach view rooms, which overlooked the pool/entertainment area. Would have opted to stay “city view” room side if I had known this, as it would have been a bit quieter, although the entertainment didn’t go on too late into the evening.

    Location on the beachfront was exceptional. Staff were very helpful and attentive. Canyamel is a small unspoilt resort and the property on the medium side of side, so more intimate. Poolside was gorgeous.

    Stayed in August 2024

  • Reviewed: 26 July 2024

    9.0
    Really lovely hotel. Extremely friendly and helpful staff. Very clean.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Very clean, great facilities, next to beach.

    Stayed in July 2024

  • Reviewed: 20 June 2024

    8.0
    This is a family friendly resort with a beautiful beach and pool and friendly helpful staff.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 14 nights
    • Submitted via mobile

    Our beds were very hard. Some nights the resort would have late night entertainment that was very loud. We tend to be very active throughout the day, exploring the island and then be tired in late evening so the music was not always appreciated. Finally, we had to check out early due to an early morning flight. The bagged breakfast to go, when we opened it at the airport was horrible. There were a couple of bananas that we ate but the rest we threw out.

    It was in a lovely location. The staff were very friendly and helpful. Excellent variety of food items for both breakfast and dinner.

    Stayed in June 2024

  • Reviewed: 25 September 2023

    7.0
    Great location, need some new beds and pillows
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The bed and pillow was so uncomfortable which I know can be personal taste but I woke up shattered

    The location and the facilities are lovely

    Stayed in September 2023

  • Reviewed: 23 September 2023

    10
    Excellent all round.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Everything...couldn't fault anything.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    7.0
    Lovely staff, good location, hotel needs refurbishing
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Dated

    Location

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Awesome stay. Had a wonderful summer vacation there. Thank you☺️
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Check out was kind of crowded and only one person was working at the counter. It would be better to have an extra one so it can processed faster.

    I really much enjoyed my stay at Hotel Laguna. Came here the second time and the breakfast and dinner is really good. Location is awesome! Next to the beach which is not to crowded. Thanks the ppl who are working at the Hotel the stay was made as convient as possible. Best Animator Viktor made me do Pilates, Aquagym and also Salsa - it was super! 👌🏾

    Stayed in September 2023

  • Reviewed: 17 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Small beds, transparent bathroom doors, no ventilation in the bathroom

    Excellent dinner, helpful friendly staff, lovely location and beach

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights

    Staff was very tense and very strick - specially the younger woman. People walked into the dining room with a swimsuite and was allowed in, but someone without shoes was send back to get dressed. Double standards.

    We booked sea view and got tree-view. Is that fair?

    Stayed in June 2023

  • Reviewed: 27 May 2023

    7.0
    old school charming hotel
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    - you can heat everything from the hallway and other rooms, e.g when a door is closed in the hallway - the bathroom doesn’t have a real door - there’s a glass door that’s not properly isolating smells or sounds - the rooms have two single beds instead of a double bed. picking a bed is not an option - the manager (?) was very persistent at breakfast about filling out a three page feedback booklet. - the staff speaks mostly German - internet speed 4 mbps, on a good day

    Old school charming hotel on the beach, mostly old couples and a few families with young kids. Its a decent spot for a holiday if you’re looking to chill on the beach and not do much else.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Excellent location Clean room Lovely staff

    Stayed in May 2023

  • Reviewed: 22 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 8 nights

    Canyamel beach has almost gone, we were here last year and only half the beach remains. May be the sand will come back in winter ? Some little things like the safety box, the towel for the beach were not included in the price. The parking in canyamel are scarce, not always easy to find a place in front of the hotel.

    The reception and the personnal in general were helpful and polite, You can go easily from the pool to the beach and vice versa. Every day you have grilled fish or meat at the buffet. You have nice other beaches and nice walking just a few minutes in car from Canyamel.

    Stayed in October 2022

  • Reviewed: 16 October 2022

    10
    perfect for families who love the sea, great food and friendly and personal services
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    People smoking allmost everywhere outside.

    directly at the Beach. great food.

    Stayed in October 2022

  • Reviewed: 24 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Very nice experience!

    Stayed in September 2022

  • Reviewed: 15 September 2022

    9.0
    Great hotel and beach for a week away. Take the half board as the food is good.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Pool was too small and the music from the next door hotel was overpowering.

    Small beach town with a lovely beach. The hotel is on the beach and has sun beds and umbrellas (€14 per day for 2) The food was great and varied. The pool was too small with all the children. No real public transport so you need a car unless you plan to stay there.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    8.0
    Excellent hotel in a calm town on the beach.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The pool was too small for the number of people/children. The music from the next door hotel was a nuisance.

    Big room (14) with a balcony. Sea and pool view. The food is excellent, lots of choice.

    Stayed in August 2022

  • Reviewed: 9 August 2022

    9.0
    Great stay, enjoyed the hotel and location
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 7 nights

    Every night really a lot of noise from the entertainment. Did bother me and my son considerably. Also, you can reserve sunbeds at the pool. However, if you are just too late you cannot even use a sunbed next to the pool. So you are almost forced to book otherwise you will be on the grass

    Really beautiful location and the hotel itself is good, clean and nice. Swimming pool is good.

    Stayed in August 2022

  • Reviewed: 10 July 2022

    10
    Superb location, clean, the most friendly staff, good food. Beautiful beach with crystal clear water right in front, eve
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Everything- location, clean, friendly staff, food, beach

    Stayed in July 2022

  • Reviewed: 10 June 2022

    10
    Espectacular
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It was an excellent hotel great services, excellent fresh food

    Stayed in June 2022

Showing 1 – 25

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