the furniture and electrical devices are old

good location

Stayed in November 2021

Fantastic welcome at Ulises Hotel ! The room was on the top floor with view on the sea & Gibraltar. Thanks team !

Stayed in October 2021

Good

Stayed in September 2021

no champagne glasses or nice glasses

room, bed, bathtub,

Stayed in September 2021

Breakfast was very bad. 1 day we waited for 30 minutes and still nobody came to us at the table to ask what we wanted for breakfast. We went that day to eat somewhere else. Breakfast was a real disaster.

Nice view from the room. Great location of the hotel. And good staff.

Stayed in July 2021

Breakfast very modest - and the staff there (in the bar) not very responsive (for instance, they forgot to bring the juice and never came back to check on me that I could have reminded them).

Very central, spacious, clean, quiet. Was checked-in early and also allowed to store my bag. The room had also a balcony with a nice view. Recommend!

Stayed in August 2021

The breakfast was the most negative point of our stay. It was not served in an adequate space. Breakfast was in a bar, not suitable for this type of service. On the other hand, the offer was poor and undiversified. You could never repeat a breakfast product, and if you asked for it, it was paid separately.

A very good location. In the centre of the city, close to the beach. In a safety place. The Staff is friendly and very helpful, it is one of the highest point of the Hotel, they are always available to help.

Stayed in August 2021

Included breakfast wasn’t much, I only bothered the first morning. There was a terrace but with no furniture and no view from the second floor.

Good location, in the centre a little up the main shopping street from the cathedral square. 20 minute walk from the ferry port, 10 minute walk to the beach. Comfortable enough, slightly faded 4-star quality. Good wi-fi.

Stayed in August 2021

Decor dated and not to my taste. A bottle cap opener in minibar would have been useful. Amazing the different things available for breakfast to the spanish guests who knew to ask for more than just bread. Our second mornings breakfast was much more varied as we copied them.

Quiet room, reasonable view. Excellent restaurant for dinner. Shame no-one mentioned it in reviews. The food was really good and very reasonably priced for the quality. Waiter very friendly.

Stayed in July 2021

Internet is unstable.

A nice hotel, comfortable and cosy.

Stayed in June 2024

I saw Cockroaches in my hotel

Stayed in May 2024

The worst experience ever. There was too much noise, with people knocking and kicking doors since 6 a.m. We literally couldn't sleep. Some children, who were apparently on a school trip, kept running in the hallways and screaming with zero respect for other guests. When we tried to speak to the receptionist about it around 9 a.m., his response was, 'and What am I supposed to do ?' in a mocking tone. Like, hello, sir, this is your job to find a solution. We booked the hotel looking for comfort, so maybe you could offer a simple apology for the inconvenience and perhaps offer a room change for the few hours that were left for our stay. Instead, the receptionist got REAlly mad. Maybe we were supposed to endure it and not ruin his morning with our complaints. Zero communication skills."

.

Stayed in June 2024

A bit old fashioned which needs a refurbishment

Great location

Stayed in April 2024

The renovations work was noisy and intrusive but the workmen were nice and considerate in the foyer

Location was great

Stayed in March 2024

There were several defects in the rooms I had to call technical service

There were several defects in the rooms I had to call technical service

Stayed in February 2024

The terrace had no chairs to sit even though there was ample space, there were no facial tissues, and it should have a little more brighter bulbs.

All was fine except the view from the room was half of a building back. It was ugly to look at like some poverty ghetto. 😕

Stayed in February 2024

I did not like: 1. I think that the staff is not trained well. At least receptionists, they did not smile, did not great the guests. 2. There was no info about the facilities of the hotel 3. We had some faults in the room - we couldn't change the temperature of water in the shower, one of the balcony locks did not work, so we couldn't lock the terrace. 4. We had an awful morning on the 1st of February. At 9 am they started works behind our room wall. It was continuous banging, drilling for at least 3 hours - we left the room around 12.00 pm When we talked to reception about the unbearable noise, they said that it was OK because of works and within 9am-6pm hours. I don't think they are right. I did not pay 230 euros for listening awful noise for 3 hours.

I liked the location and the room - it was spacious. The breakfast was quite good with a good variaty of dishes and snacks.

Stayed in February 2024

Bath tub “with hydromassage” wasn’t working; included breakfast did not have eggs and coffee machine was broken. Explanation given - not a lot of people come in on Mondays and Tuesdays - those was Tuesday morning. Bed frame long past its due date - screeching.

Great location

Stayed in January 2024

Bugs under the bed, mattresses not comfortable.

Location

Stayed in December 2023

Very clean and nice furniture.

Stayed in January 2024

The abandoned outdoor pool needs covering over and the space converting to a bar & tapas area. With that type of situation, we would have spent more time & money at the hotel. Bed & room furniture were a bit tired.

Location is central. Opposite, is a delightful cafe & bread shop. We had breakfast there each morning.

Stayed in October 2023

Check-in and check-out took a lot of time. Constant interruptions with people asking questions of staff rather than queuing for their turn. Elevators were old and not smooth (loud and bounced at end of descent.)

Location was great. Center city with a wonderful cafe across the street. Near the bus to the frontera.

Stayed in September 2023

Rooms outdated. Dusty

Location

Stayed in September 2023

paid for a premium room but i got a regular room because its not available eventhough i paid for the premium. i never seen this in a hotel. staff were not helpful, they said i can eat free breakfast instead. pretty weird experience luckily it was only for one night .

location

Stayed in August 2023

I appreciate the room, the bed is exceptionally comfortable, and access is very convenient. staff is also very friendly and helpful.

Stayed in September 2023