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Reviews of Onefam Sungate

Carmen, 16, 2ª, Madrid City Center, 28013 Madrid, Spain

#2 of 452 hotels in Madrid

Guests' Choice

Review Score

Based on 938 hostel reviews

9.4

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.9

  • Facilities

    9.3

  • Staff

    9.9

  • Value for money

    9.4

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 20, 2024

    10
    Excellent experience
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Other guests snoring at night... Not that the staff can do anything about it.

    My first time stay at ah ostel, and this is very pleasant experience for me. Habdi and other staff are very helpful. The facilities were incredible, almost have everything. Very good value for money.

    Stayed in September 2024

  • Reviewed: September 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 3-Bed Mixed Dormitory Room
    • Stayed 3 nights

    THIS IS THE BEST HOSTEL IN THE WORLD!!!

    Stayed in September 2024

  • Reviewed: September 18, 2024

    9.0
    Awesome hostel!
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights

    I'm not sure if you can access toilets in other floors but there's only one in our floor I think so you have to wait for a while for your turn. But the waiting time is not that long.

    The hostel is clean overall plus they offer free breakfast and dinner (not all days I think) even though I wasn't able to try. But I personally like the most the staff, especially Carolina, who helped me with the things to do and visit during my short stay in Madrid. She saved me a lot of time on researching since I have no plans at all when I arrived. I also like that the beds are separated from one another instead of having bunk beds. The location is really good too! Close to everything!

    Stayed in September 2024

  • Reviewed: September 16, 2024

    10
    If you want to meet people then here
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The atmosphere here is super nice !

    Stayed in September 2024

  • Reviewed: September 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great people working there, a lot of activities organized, easy to meet other travelers

    Stayed in September 2024

  • Reviewed: September 14, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was so good, all people friendly, activity is so good, ıf ı come to Madrid, I will stay again, thank you for everything 🙂

    Stayed in September 2024

  • Reviewed: September 12, 2024

    10
    Co comfortable and nice.
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    That everyone is super nice. We have free dinner and coffee. Super comfortable and nice.

    Stayed in September 2024

  • Reviewed: September 11, 2024

    10
    Great! Would come here again and again
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night

    Some plugs in rooms don´t work.

    Great, friendly staff and amazing location. Plus the activities help to make new friends.

    Stayed in August 2024

  • Reviewed: September 11, 2024

    10
    Doesnt get better than this!
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff was incredibly nice, baths and rooms were incredibly clean, location is in the center and right along a major metro station, individual beds were SO nice to sleep on, only 5 people to a room. Favorite part was all the organized activities/trips by the hostel. I made a TON of friends and I don’t think a hostel can get any better honestly. Also shoutout Agustin for being incredibly kind and helpful!

    Stayed in September 2024

  • Reviewed: September 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 3-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location of this hostel is unbeatable—right in the heart of everything, making it super convenient to explore the city. The management, especially [Angel], and the entire team were fantastic—friendly, helpful, and always with a smile. I immediately felt at ease the moment I arrived. The rooms were clean and well-maintained, and the overall vibe of the place was relaxed and welcoming. It’s the perfect spot if you're looking for a cozy, homey atmosphere. I wouldn’t hesitate to stay here again. Highly recommended! No need to look any further!

    Stayed in September 2024

  • Reviewed: September 3, 2024

    10
    Splendid
    • Business trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing. Everything was perfect

    The environment in general. They always do things to integrate people and it's awesome. It was a blast staying there

    Stayed in September 2024

  • Reviewed: September 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Music too loud after hours

    The location and the client attention

    Stayed in August 2024

  • Reviewed: September 1, 2024

    10
    It was great!
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights

    Everything was nice.

    Stayed in August 2024

  • Reviewed: August 31, 2024

    10
    Social hostel with amazing staff
    • Leisure trip
    • Solo traveler
    • Bed in 3-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Social hostel in a great location. Staff were amazing and the night time events are great for meeting people. Perfect for solo travellers!

    Stayed in August 2024

  • Reviewed: August 29, 2024

    8.0
    Great :)
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really nice staff, good location, a lot of activities

    Stayed in August 2024

  • Reviewed: August 28, 2024

    10
    This hostel exceeded my expectations, and I highly recommend it to anyone visiting Madrid!!!!
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had an incredible stay at this hostel! The location was perfect, close to all the main attractions and public transportation. The facilities were clean and well-maintained, the staff at this hostel were exceptionally warm and helpful. Before I left, they even gave me detailed directions on the easiest way to get to the airport. I will definitely stay here again the next time I’m in Madrid!

    Stayed in August 2024

  • Reviewed: August 27, 2024

    10
    Magical and eye opening
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No bunk beds, the staff (especially Angel the hostel manager), good vibes, free breakfast and dinner etc. The best hostel I’ve been to yet!!!

    Stayed in August 2024

  • Reviewed: August 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the bast hostel in world

    Stayed in August 2024

  • Reviewed: August 15, 2024

    10
    Awesome!!
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    My stay for 1 night was great. I went with no expectations and found a friendly, welcoming, open bunch of people who made this night truely unforgettable. Super friendly staff, good people, good food, good beds!!

    Stayed in August 2024

  • Reviewed: August 13, 2024

    8.0
    Has Good value for the money but needs to be improved.
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night

    They want extra money for the lock. The bed wasn't comfortable. You can easily hear almost all the noise from other rooms.

    The hostel location is really good. The staff is very friendly and helpful. The free dinner was great. It's a good place to meet new people.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    10
    Fantastic stay for working nomads!
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is not exclusive to this hostel but nevertheless worth stating, I consider it unfair that the female only rooms are slightly more expensive than mixed ones.

    Great facilities, comfortable beds and spacious area to keep and store your belongings (I stayed in a 4-female bedroom). Many toilets and showers, always clean. Quiet times seemed to be well respected. At least I didn’t have any issues with noise after 23:30h. Angel and his team were fantastic hosts, explaining all one should know about Madrid and about the hostel, and Angel even cooks for the guests some evenings (his pasta was delicious!). There are many events organized by them for free. The churros, croissants and madeleines with coffee for breakfast are definitely a plus. The coworking area is spacious and quiet enough to let you do focused work and have calls. Overall the hostel atmosphere was great and I would definitely stay there in my next visit.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    10
    Phenomenal, gorgeous, stunning
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    NOTHING

    Fantastic hostel, super social environment with free to join events (day and night) + a light breakfast and dinner provided! All the staff are incredibly friendly, the facilities are great with a kitchen available, spacious showers and toilets with places to hold your things, will definitely be staying again next time I’m in Madrid!

    Stayed in August 2024

  • Reviewed: August 11, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I had an amazing stay at this hostel! The staff was incredibly friendly, and the atmosphere was warm and welcoming. The location is perfect, close to all the main attractions in Madrid. The rooms were clean, comfortable, and well-maintained. I would definitely recommend this place to anyone looking for a great stay in the heart of the city!"

    Stayed in August 2024

  • Reviewed: August 11, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good

    Stayed in May 2024

Showing 1 - 25

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