Only the bed - thick and hard pillows, but this is a matter of taste. In contrast the mattress was far too soft (worn out ?), making the person sink and be bent.

Everything except the bed.

Stayed in June 2024

Under remodeling

Location and room

Stayed in June 2024

Given the location (Walking distance from the historical city center 40+ mins) could be a bit cheaper.

Very clean, spacious rooms, everything new. Free parking spots rather easy to find around the hotel. Visited in June 2024.

Stayed in June 2024

The public transport accessibility was a bit lacking and the price for the room was a bit high as well

The facilities and the staff were great

Stayed in April 2024

The breakfast was okey although it lacked some things like oats or fresh vegetables. I would suggest that some minor improvements of the room be done. For instance, it would be good to put a bigger dust bin in the room and not just the toilet. Some complementary body lotions or beauty sets would be appreciated since it is a 4-star hotel.

It is a very nice looking building just like in the pictures. The hotel has an outdoor lounge/cafe area which was great. The room was very clean and the bed was comfortable. The staff was helpful and the level of their spoken English was pretty good.

Stayed in June 2024

Spacious hotel. Lovely central quadrangle area for relaxing, eating, drinking.etc. Good location for Metro, bus, walking

Stayed in May 2024

The wifi did not work in the room, I could connect to it but the internet was not working which is very disappointing. The room did not have any window to see the outside and only had a roof window.

The hotel was very quiet and the location was ideal as it was located between the beach and the main things to see in the city (old city, oceanografic...). The staff was nice and the check-in and check-out were very fast.

Stayed in May 2024

The night receptionist was a disaster. Incompetent, rude and unhelpful.

Location is great, Premises are beautiful. Renovated rooms. Comfortable and beautiful. Breakfast was good. Most of the staff were very polite and professional.

Stayed in April 2024

Nothing

Very close to the bus & metro The staff was very nice

Stayed in May 2024

nothing

We loved the hotels and the decor of the rooms. We didn't sample the breakfast but we thought the location was excellent and the staff really helpful and friendly. They rented bikes for us and answered all the questions we had.

Stayed in April 2024

Staff were very friendly, helpful and welcoming Good location with easy access by bus to city and old town

Stayed in March 2024

Breakfast was excellent, staff is very nice and friendly

Stayed in March 2024

Parts of the hotel are still in the process of refurbishment and we accidentally stumbled into one of the corridors that was still being painted which had sheets and boards on the ground as we tried to find our room initially. The local area also didn't have so many options for nice restaurants on a Sunday evening.

The hotel is being refurbished to a high standard and we had one of the newly updated rooms with a great large shower. The hotel also has an inner courtyard and feels spacious and modern inside despite being an older building. It also had parking, though it was also easy to find on-street parking nearby as it is in a more residential area.

Stayed in March 2024

location

Stayed in March 2024

The hotel is in a residential district with very few restaurants. There are local bars where you can get Tapas and the hotel does do snacks in the evening but that is about it. If you want to sit down for an evening meal you are going to need a taxi or bus. The breakfast is adequate and I would expected better for a 4* hotel. The aircon was very temperamental. It switches off when you take the key card out and is interlocked to the windows and so you need to joggle the windows to get it to work and it can stop in the night.

The rooms look new and feels new and clean. There is good Wifi and plenty of sockets if you need to charge things up, or work, as I did. Beds made and bathroom cleaned every day. The passages are well lit and spotless.

Stayed in June 2024

security is not ok, homeless are being inside the hotel and asking for money; bathroom needs additional airing, it has strange smell

cozy hotel, good beds, great noise isolation, rest terraces, parking

Stayed in June 2024

Staff a rezeption

Stayed in May 2024

quite comfortable

Stayed in April 2024

The room had one narrow window and was so dark, it was depressing. No daylight whatsoever. The bathroom smelled like sewage every time I showered. The AC works fine but it’s impossible to sleep when it’s on due to the loud noise. It might be okay for other people but I have trouble falling asleep when it’s loud. The state of the fridge was horrendous. The trays inside were broken, it had black mold on the bottom and they blocked it with a night stand.

I liked the location and they allowed me to store my luggage before check-in and after check-out. Breakfast was okay, not bad but also not great. They served baked beans that were almost always cold, same goes for the omelette

Stayed in May 2024

WIFI connection in the room was really really bad, I had to go downstairs to the terrace to get work done. Breakfast was way too crowded and not a lot of choice. Lines of 4 to 5 people waiting for the coffee machines. Really not what you want in the morning. Rooms are beautiful but definitely not sound proof, you can hear quite a lot of noise from people walking down the hall. .

Decent hotel with really nice helpful staff, great location (walking distance of,Ciutat de les Arts i les Ciències), beautiful modern rooms. Style of the hotel is different, which definitely is a plus for me. Terrace and garden in front of the hotel are great. Parking underneath hotel excellent.

Stayed in April 2024

We needed the maintenance guy from the very beginning. He tries to repair a stammering lock with WD40, which is for rust only. It needed oil instead, and the lock latch is stil stammering now. Why are the room doors slamming as hell? At our arrival, we had a strong cloak smell in the bathroom. We tried ventilation at first. The reception guy told that there was no solution, and that the whole of Valencia had such problems. We needed to solve it by ourselves, by putting right the shower outlet gasket and siphon. Please fire the maintenance guy. Why is the use of the airco/fan incomprehensible and isn't there any guiding? Why is some of the breakfast food of Aldi quality, like ham, cheese, yogourt,... and why is there such a horrible coffee? Just spend 30% more on this food and install a machine that grinds coffee beans. The breakfast room is no better than a school refectory, extremely sound-reflective. Is there any management there, and did they ever enjoy a breakfast? And can the ladies at the reception desk be a bit more than just employees? Like hostesses?

The personnel at the breakfast was super kind. The building is nice and the site is spacious, with a garden and a patio. Not so far from the sea, when you have a bike.

Stayed in April 2024

Noise, sewage smell in the bathroom. No coffee or tea in the room(4*hotel).

New hotel. Good location.

Stayed in April 2024

The AC was not exchanging air in the room well enough. The sheets were smelly.

Stayed in March 2024

There are no comments available for this review

Stayed in June 2024