Disappointing. A system where even water is paid during dinner. Bad coffee for breakfast. The toilet paper resembles a cobweb and there is no toilet brush in the toilet. Towels are not provided at the hotel pool. The internet connection is weak and there was no internet connection at all for more than two days. Even at an intercity bus stop you won`t find a bench or a roof. Sunbeds on public beaches are very expensive.

There is the good stuff. All the reception staff are very nice and tried to mitigate hotel`s shortcomings. The pool, sunbeds and the whole environment is good, except for public smoking. The choise and quality of the food is decent. There is an intercity bus stop near the hotel, as well as various cafes and shops.

Stayed in June 2024

Halfway through our stay it appeared some kind of school trip was on and it felt like hundreds of school kids arrived at the place running around at the pool shouting from balcony’s and running around during dinner and the entertainment which did annoy us but I get it can’t be helped ! WiFi also dropped out a few days in but we assumed it was from the vast amount of kids using it ! But it was free and did work occasionally:)

Gorgeous pool area, we were lucky to stay at the hotel while it was fairly empty so always space around the pool and staff were lovely ! Didn’t get a sea view but weren’t too bothered as still had a nice pool view and could see the mountains in the distance and the theme park and Ferrari land (which I highly recommend going!!)

Stayed in June 2024

A very child friendly hotel

Stayed in April 2024

There is no Wi-Fi in the hotel, although it is advertised, but in fact you can’t even upload a photo, let alone have a conversation... Loud neighbors until 2 am.) and nothing can be done…

View! There was a room with a sea view) Location, kitchen

Stayed in September 2023

It was dirty outside the room it’s not worth 4 star

Stayed in October 2023

Same 6 songs on repeat by the pool. This is enough to send you crazy. Not a lot of choice for breakfast but loads of options in local restaurants.

Hotel in a great location to beach / restaurants although be careful of steep hills. Rooms clean and comfortable. Ramp up to hotel and lifts available, wheelchair friendly. Reception staff friendly.

Stayed in September 2023

Aircon was not good at all especially the week we stayed really uncomfortable, waiter services in the evening was really poor

Food was lovely so was the evening entertainment was good

Stayed in August 2023

Breakfast was really bad, almost didn’t want to have it at all, which was a shame because the hotel itself is good. Fix your breakfast!

Location, room

Stayed in July 2023

The state of the room was not perfect - the shower was leaking, the lock in the toilet did not work, one of the windows had a chink. It did not ruin our overall impression, but these rooms required some maintenance for sure.

We really liked the food - there was a lot of various meals in the restaurant and everything was tasty.

Stayed in June 2023

Only one lift working, long wait.

Good beds and bathroom.

Stayed in October 2022

Food options were just ok - if you don’t like fish/seafood it’s not ideal as this was the majority of food every day. Smell from toilet in the bathroom every now and again, not a major issue but not great.

Good location, 10/15 minute walk to the main promenade but local shops and restaurants nearby also. Pool area was clean and spacious. Small beach opposite with a 10 minute walk to main beach.

Stayed in October 2022

Sun bed booking is theoretically forbidden, but everyday, ALL sunbeds were booked by the same people at 9:00 in the morning. NOBODY from the hotel staff tell them nothing, so it was not possible to be laid down on a sunbed on the swimming pool, really sad. The hotel should make people to follow the rules. Cleaning of our room was always around 15:00, when we were already resting after lunch, very late. Lift is RIDICULOUSLY slow. You have to wait 5 mins or more at meal hours, and they are now working very well. In addition, there was very bad smell on the room that came from the toilet, there was some problems with the toilet/shower piping.

Nice restaurant and very kind people in the restaurant. Specially Edgar, really nice!

Stayed in August 2022

Their pools are small, and they close very early, at least four hours before sunset. The staff is not so friendly and the internet connection is poor. It is also very Crowley. Not a real 4star hotel, and not value for money.

It is really close to the beach and the breakfast is good.

Stayed in June 2022

Location

Stayed in April 2022

Arriving to a hotel that was booked with booking .com as advertised with parking to arriving to a hotel no parking unable to use hotel facilities as nowhere to park no reply from booking.com reception rude and unhelpful saying drive round the streets which we had to late at night parked mile half away not good for us due to mobility issues total waste of money for a bed with a view so be careful booking with booking .com

View from room

Stayed in June 2024

The cleaning service was awful, they didn't change our sheets not even once in our stay...and the mattresses were awful, metallic like army, extremely uncomfortable to sleep in, the door of the balcony did not close well so we always had air entering, no phone service, the lock of the bathroom broken, despite signalling all this, nothing was done or changed...

Very near to the beach and all you need (shoos, pharmacie, etc) around.

Stayed in May 2024

We love staying at your hotel we been there a few time all staff are brilliant from house keeping to bar staff and staff at reception nothing was to much for them if we needed anything we be back again soon

Stayed in April 2024

Jammed full of hoardes of unsupervised teenagers on holiday, it was like a teenage zoo, they arrived by the coach load daily. Unbearable noise in corridors and balconies all night long. Intimidating, unpleasant.

Location. Cheap.

Stayed in April 2024

Always a long wait for the lift as we were on 8 floor aslo was very slow during busy times in the morning for breakfast, and in the evening the bar staff didn't understand when ordering as they don't have much English. Would have like to had more entertainment & activities during the day at the swimming pool area.

Enjoyed the swimming pool, the breakfast was OK plenty of choice, room was nice had a big balcony with a sea & pool view. Location was good close to the beach and near to restaurant, bar & shopping.

Stayed in September 2023

The fact that we were looking at salou park 2 whoxh is full of asylum seekers

The bar staff and cleaning staff were lovely

Stayed in October 2023

The cocktails and smoothies at the bar weren't the best - made with cheap ingredients.

The junior suites were really spacious, big, comfy beds. The staff were very helpful, the buffet restaurant had loads of choice.

Stayed in June 2023

It was an amazing time and amazing resort, exceptional customer service, thank to Staff members as Laura, Myledi and Inga in a bar. Thank you very much for unforgettable holidays and beautiful memories. My son, Xavier, mentioned that he would like to work there in a few years time, when adult. Highly recommend and definitely will come back in a future!!!

Stayed in July 2023

The hotel (Rooms) has been renovated but not fully.

Location, Food & Staff

Stayed in August 2022

poor facilities and quality for the cost

Stayed in August 2022