Alcala, 19, Madrid City Center, 28014 Madrid, Spain
#8 of 452 hotels in Madrid
Guests' ChoiceBased on 2699 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.9
Facilities
9.3
Staff
9.6
Value for money
8.9
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 22, 2024
Adrian
United KingdomNo restaurant, building works in the lobby, No bar
Helpful staff, great breakfast, superb location
Stayed in August 2024
Reviewed: September 21, 2024
Patricia
United States of AmericaI liked it all.
The property itself is beautiful and comfortable. The rooms are awesome. The location could not be better. The breakfast was huge and delicious. Wow
Stayed in September 2024
Reviewed: September 21, 2024
Michelle
New ZealandEverything! Great staff, location, super clean and comfortable, well fitted bathrooms, comfy beds,. Breakfast was excellent.
Stayed in September 2024
Reviewed: September 18, 2024
Elizabeth
United States of AmericaDownstairs bathroom desperately needed attention.
All of the staff were very friendly and helpful and attentive
Stayed in September 2024
Reviewed: September 16, 2024
Soren
DominicaMap of the room.
Nice Rooms, Good breakfast and Great Location!
Stayed in August 2024
Reviewed: September 16, 2024
Sandra
United States of AmericaBreakfast was amazing.
Stayed in September 2024
Reviewed: September 15, 2024
Doron
IsraelThe first night, there was a drainage problem but fixed as we reported.
Stayed in September 2024
Reviewed: September 15, 2024
Richard
United States of AmericaNothing.
Amazingly clean! Do the breakfast!!! Super professional staff. Would always stay here!!!!
Stayed in September 2024
Reviewed: September 12, 2024
Angeline
AustraliaNoise control is suboptimal. Not very sound approved between neighbours. My room was facing a wasted building which is not pleasant given the price and there were renovation going on somewhere so I had been woken up with hammering sound. Wanted a taxi, the staff didn’t help me either, just told me to go outside and wait for one. Hmm
Great location, excellent breakfast, decent gym Function
Stayed in September 2024
Reviewed: September 11, 2024
Emma
Isle of ManNothing
The staff was lovely very friendly. Our room was very good and very clean. The rooftop was beautiful and everyone in the hotel could use it very quite and serene. The breakfast had everything you could want. Would go back again.
Stayed in September 2024
Reviewed: September 10, 2024
Meri
AustraliaLocation was amazing. Staff were very attentive , friendly and helpful.
Stayed in September 2024
Reviewed: September 9, 2024
Ana
ColombiaFriendly staff, food variety for breakfast ( allergies friendly)
Stayed in September 2024
Reviewed: September 8, 2024
Pascale
FranceIn town and excellent breakfast
Stayed in August 2024
Reviewed: September 8, 2024
Ronkleins
IsraelNone.
The location is perfect. It is within walking distance of both the city center and the Cuecha district. There is a very good breakfast and extremely welcoming and helpful staff. Next time I'm in Madrid, no question where I'm going...
Stayed in September 2024
Reviewed: September 7, 2024
Lorna
CanadaDelightful boutique hotel in prime central Madrid location. Staff amazing, rooms lovely and breakfast fantastic 💖
Stayed in September 2024
Reviewed: September 6, 2024
Louise
United States of AmericaElevators were slow
Location was great. Large pleasant room with an incredible breakfast buffet.
Stayed in September 2024
Reviewed: September 5, 2024
Debabrata
United States of AmericaDidn’t like the room outside. We were supposed to get a patio view but the view was really 4 walls from four sides. That was very disappointing.
Was okay
Stayed in September 2024
Reviewed: September 5, 2024
Hussen
LebanonSmall room
Location , staff, modern
Stayed in September 2024
Reviewed: September 4, 2024
Thanh
United States of AmericaThe staff and location is unbeatable
Stayed in September 2024
Reviewed: September 4, 2024
Peggy
United States of AmericaDarker rooms. Lighting hard.
Location. Nice rooms but small. Good breakfast.
Stayed in September 2024
Reviewed: September 3, 2024
Carolina
United States of AmericaThe location it’s amazing, great value and very very comfortable.
Stayed in September 2024
Reviewed: September 2, 2024
Danesh
AustraliaNothing
Breakfast was fantastic. Excellent location. Very clean.
Stayed in August 2024
Reviewed: September 1, 2024
Jan
AustriaThere was nothing that bothered me during my stay— absolutely nothing to dislike!
I had an absolutely wonderful experience at this hotel. The location is unbeatable—just a few meters from a metro station, making it incredibly easy to explore the city and reach any destination you need. Additionally, it's a fantastic spot for those who prefer to explore on foot, with all the major attractions in the city center within easy walking distance. It's the perfect combination of convenience and accessibility, whether you're taking public transport or enjoying a leisurely stroll to see the sights. The hotel itself is immaculate—everything was spotlessly clean, and the rooms were very comfortable, providing a peaceful retreat after a long day of sightseeing. What really stood out to me was the staff. They were not only professional and efficient, but also genuinely warm and welcoming. Every interaction was a pleasure, and they went out of their way to ensure that I had everything I needed. I highly recommend this hotel to anyone looking for a perfect blend of comfort, convenience, and top-notch service. I will definitely be returning on my next visit!
Stayed in September 2024
Reviewed: September 1, 2024
Xavier
CanadaConstruction works just by the hotel.
Location was great, hot tube and patio on the top was amazing . Breakfast was great with lots of options.
Stayed in August 2024
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