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Reviews of Hotel Puerta de la Santa 2 stars

Empedrada, 1, 05001 Avila, Spain

#11 of 30 hotels in Avila

Guests' Choice

Review score

Based on 136 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 21 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Needs sound proofing…

    Location and facilities..

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Ideal for a visit to Avila
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was next to one of the entrance gates to the town so very easy access to the attractions. We were able to get on street parking but there is an underground paying Carpark next to the hotel if that is preferred. The room was very nice and the bed very comfortable. There is a small cafeteria attached to the hotel where you can get a light breakfast. If we return to Avila we would be more than happy to stay here again

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location, so close to Wall. Puerta Santa Teresa.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    No plugs.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There were no plugs in the bathroom for the sink or bath. When I asked the receptionist, I was told that they couldn't get any at the moment. There is a general hardware shop about 10 minutes walk away in town. My elderly mother, who is travelling with me, can not stand under a shower as her feet slide. The bedside lights were too far from the bed to be useful.

    Excellent location

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    A good place for relaxing.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Very clean, very quiet, very nice.

    Stayed in September 2024

  • Reviewed: 24 August 2024

    9.0
    Basic but Clean and good value for money.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was clean and close to the centre of everything. Rasto car park very close by.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom spotless, but a bit cramped.

    Perfect mini-hotel, right across from city gates, with free street parking (or very reasonable underground parking meters away). Small, but clean and new, with helpful staff. Good breakfast available in adjacent cafe.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Excellent one night stay
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Very clean and modern

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    A clean and friendly hotel conveniently situated and with good parking options
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing

    This hotel is in a great position for visiting Avila. It's a very friendly family-run business, with a cafeteria on the upper floor (just opposite the Puerta de la Santa) which did simple but lovely breakfast. It's an easy walk into the town where there are lots of good bars and restaurants. One we've been to on a couple of visits is the Medieval and we have never been disappointed. The fillet steak just melts in the mouth! The room was quite small but had everything you need - hanging space, safe an very good aircon. The beds and pillows were very comfortable and the whole place was spotless. There is plenty of free parking around the hotel but if you arrive mid week, it's best to wait until after 2 pm when the workers leave for lunch. Otherwise there is the Rastro car park nearby. We had a bit of difficulty finding the hotel as the area code of 05001 wasn't recognised by our satnav. But if you have the same problem, use 05002 and it works find. Make sure you drive right to the top of Calle Empedrada and you'll find the hotel in front of you.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    10
    Motorcycle tour 2024
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fantastic

    Stayed in July 2024

  • Reviewed: 5 July 2024

    9.0
    Nice hotel with friendly and helpful staff. Hope to come back again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, clean and comfortable room - friendly and helpful staff

    Stayed in July 2024

  • Reviewed: 2 July 2024

    10
    Will stay again
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Be careful if you are a biker, to get to the front of the hotel is a challenge

    Great location

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    A modern small hotel that was convenient and friendly
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing identified

    The room was comfortable, clean and well laid out. It was close to all major sights in Ávila, as well as supermarkets and restaurants. The staff were very friendly and helpful. Even though we arrived late on our bicycles having ridden through a rainstorm, they kept the desk open for us and even helped carry our bags up to the room which we appreciated greatly. Our bikes could be securely stored.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    At the Castle gate.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little limited for breakfast.

    Great value for money, an unbelievable location, and amazing staff. It's a great place for a short stay.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Without actually being within the city walls you cant get any closer. Lovelly small but comfy hotel with the owners privat garage to store my motor bike in

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Nice helpful staff

    Stayed in May 2024

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location was great. Across from a gate to enter the city and a bus stop across the street. It was very quiet.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    10
    Great location and great staff.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Good check in. Service was great. Great location (just outside the city walls).

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location just outside one of the gates. We came on a motorbike, and the owner was extremely helpful (a bike rider himself). Spotlessly clean, laid back and friendly. Good value. Definitely recommend.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, right on the wall, modern, great value for money, and comfortable. If you're travelling to Avila on your motorbike, this is the hotel for you. The owner is a biker, and there is a secure garage where you can park your bike for free!

    Stayed in May 2024

  • Reviewed: 9 June 2024

    9.0
    Great option just outside the wall
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was a little hard, and there were no extra pillows. We would have liked to have had a fridge in the room.

    Great location and nice clean room. We found free parking on the street close to the hotel.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Good value hotel in a fantastic location.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Aircon in the room was noisy.

    Excellent location just outside the city walls. Free parking on the road just outside.

    Stayed in June 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing,excellent service ideally placed to visit the sites inside the old wall!

    The manager and staff were very friendly and helpful! Despite not having a lift our suitcases were placed in our room, food to be eaten later stored for us. Beyond the call seemed to be their ethos!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    We enjoyed this hotel and felt very welcome, even with an early check in.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Only the smell of the antiseptic cleaning product which was sharp. It was not necessary as there were no bad smells to disguise.

    The staff were lovely and the room was comfortable and very clean.

    Stayed in May 2024

Showing 1 – 25

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