Breakfast was very poor. And not making it clear that the Private Parking available as advertised was actually elsewhere and cost €17 for one night.

Proximity to ferry port entrance.

Stayed in October 2024

No fridge in the room

Staff, friendly and helpful. Good location. Good value breakfast.

Stayed in September 2024

Lock on door was impossible had to get the manager every time to get inn

Location great for town

Stayed in September 2024

No air condition.

Location.

Stayed in August 2024

the mattress on bed was very hard, (spring hard mattress) and also the pillow was not comfortable as very low and hard. The wiffi was a bit poor as the signal was on and off, basically poor and slow internet.

the hotel was close to ferry port, also staff was friendly and helpful with us and with the pet, i was travelling with my French bulldog and the staff was very friendly with pets. the size room was good but tv arial was almost broken and tv was on and off due to poor connexion, but a staff member did fix it. not a touristic hotel, Spanish customers.

Stayed in August 2024

Un po’ old style e colazione non ottimale

Stayed in July 2024

The beds were very hard and not comfortable for myself or husband.

They allowed for pets to stay with us in the room for a small charge. The triple room was a suitable size for a family. Central location close to the Brittany Ferry port.

Stayed in July 2024

Weather was mixed

Lovely town and spanish feel

Stayed in June 2024

Room was tired with cracked tiles in bathroom and toilet loose on fittings. Ready for a complete refurb

Stayed in April 2024

Car parking charges 3 blocks away. Parked opposite hotel overnight, have to pay at 8am, got 90euro ticket.

Breakfast was very good nice choice.

Stayed in November 2023

The desk manager was miserable, despite the room being ready she would not let us in an hour earlier despite pouring rain, she allowed us to leave our backpacks only.

The room was pleasant, comfy and warm

Stayed in October 2023

No car parking ok for one night

Breakfast was lovely. Location perfect for ferry.

Stayed in October 2023

The bed was so hard

Close to the bus station and very budget friendly

Stayed in October 2023

Very basic, Not the nicest part of Santander

Stayed in September 2023

The bed was uncomfortable,mattress was too hard and the whole room needs to be modernized, the TV screen was very small and the heating didn't work very well either

The staff were very helpful and professional

Stayed in October 2023

Beds were good, but could be a little better.

Close to ferry terminal.

Stayed in October 2023

We thought the hotel needed a little TLC to update it.

We did not have breakfast, but the hotel location was very good

Stayed in September 2023

Aircon not working. Everything is unclean and itchy curtains and dusty.

Staff

Stayed in September 2023

I share all my thoughts and experiences about this Hotel prior. If you look for fancy accomodation, do not go there. If you look economic option, be aware this Hotel might not be your dream choise.

If you dont have expectations, you will not be disappointed, that is the key for this Hotel. I have known for comments, it would be an old building, a dark hallway, and noisy neighbors. All was true. Yet, it was clean and cool staff. Santander has limited accomodation in supply, so do not be outraged about the price. It is what is, even though somewhere else same amount of money would take you far further. All in all, we have a pleasent 3 nights stay there, and we feek considering other Santander's options was reasonable pricing.

Stayed in August 2023

They charge so much per night and what they offer in return is nothing close to the price they are asking. The rooms are old and definitely need refurbishment. The hotel also claims that they accept pets but when you arrive with your furry friend, you have to sign a 15-points long declaration 'in case of...what you need to pay', they ask for your credit card details, and make you pay 10 euro additionally per day for the pet to be allowed to stay (while your pet is not really 'allowed' in the room in case not in a carrier while you are not around).

In front of the hotel there is a very nice cafeteria where they cook deliciously.

Stayed in August 2023

good breakfast

Stayed in August 2023

The shower and parking outside the hotel.

Breakfast was OK. Did not eat a great deal.The location was in the middle of town with no parking available. Had to park overnight three streets away. The shower was unusable as one of the sliding doors was missing. The sink plug was nowhere to be found.

Stayed in July 2023

It's quite basic and it needs to be updated in terms of furniture and bit everything. Wifi is not that strong. Not really good value for money. Bed a little bit uncomfortable.

Overall location. Stayed only for 1 night though. Good but basic breakfast. If you are in Santander for 1or 2 nights it's a decent spot.

Stayed in July 2023

The beds are very hard

Great locational frie day staff

Stayed in June 2023