Antonio Maura, 5, Retiro, 28014 Madrid, Spain
#189 of 445 hotels in Madrid
Guests' ChoiceBased on 751 hotel reviews
8.5Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
9.4
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 29 June 2024
Monica
United Stateslocation is great.
Stayed in June 2024
Reviewed: 25 June 2024
Ivan
MexicoExcellente location, great breakfast.
Stayed in June 2024
Reviewed: 24 June 2024
Alicia
United StatesRoom excelente . Breakfast fresh and delicious
Stayed in June 2024
Reviewed: 24 June 2024
Olegs
LatviaView from windows on both sides of the room was into the well between house walls, so almost no view, but we were lucky enough to be on the top floor with a view into the sky. Not a real issue, as we were away for most of the day.
We had a pleasant stay here. The hotel is slightly away from the bustling center, making it a more calm and peaceful place (also thanks to presence of Retiro close by), however many points of interest can still be reached by foot if you are a good walker. The room was spacious and comfortable. Breakfast was very tasty and the staff were very nice. We also appreciated the hotel's interior style.
Stayed in April 2024
Reviewed: 22 June 2024
Martha
United StatesWe found the room quite small, with little closet and walk-space -- good for a couple of nights, but we didn't unpack because of this tightness. Common in Europe of course, but we've seen bigger at comparable price.
The location of this hotel provides superb walking access to many areas of Madrid that you'll want to see on foot. The location is quiet since the hotel is tucked away a bit. The room was clean and windows provided light as well as black out shades. The weather was a bit cold the days we stayed and since the room was small, it was nice to hang out in a spacious side 'library/lounge' room away from lobby entry and check-in area. Nice feature compared to most other hotel stays in our EU travels. This side-room had coffee available during day, which worked well with our jet-lag! The breakfast was wonderful and the eating area was vary spacious to indulge in wide variety of choices (also good for jet lag!).
Stayed in May 2024
Reviewed: 19 June 2024
Ross
United StatesDo not book the room with the extra 2 bunk beds....They put us in there the first night and all it was good for was sleeping.. I cannot believe they charged us so much for that room.
Quiet high-end neighborhood....Very close to The Prado.
Stayed in June 2024
Reviewed: 10 June 2024
Luisa
United StatesThe manager, she was great! Even helped us with luggage, getting tea/coffee in the self serve station. She made a difference.
By chance
Stayed in May 2024
Reviewed: 6 June 2024
Carles
Spaine: José Gerardo, Nati, Fátima, Laura and Virginia weere wonderful. They gave us everything we needed. We had a very good stay. Also, the couple who traveled with us. You did very well. You asked me a too long text.
Stayed in June 2024
Reviewed: 5 June 2024
Nicklin
SwitzerlandVery friendly staff
Stayed in May 2024
Reviewed: 5 June 2024
Surinder
United StatesNot updated
Location and breakfast
Stayed in June 2024
Reviewed: 30 May 2024
Achim
GermanyA great experience, especially the wonderful staff, Virginia, Laura, Fatima and Cristina made us feel very welcome. The hotel is situated in a beautiful building and located very close to the Prado and other places of interest. The breakfast is delicious!
Stayed in May 2024
Reviewed: 30 May 2024
Alan
Uruguayrather small room
Excellent staff Well located
Stayed in May 2024
Reviewed: 30 May 2024
Yessica
MexicoIt was a great place to stay, breakfast was delicious and staff was super friendly!
Stayed in May 2024
Reviewed: 29 May 2024
Carlos
MexicoThey did not offer you bottles of water in a daily basis as USA, just once when you arrived.
Very well located near of fantastic places either bu walking or public transportation.
Stayed in May 2024
Reviewed: 28 May 2024
Vittoria
CanadaTheir car service bundle when we arrived. Good idea. But a totally rip off. The cost from the train station to hotel, which was only a 4-5 min ride cost €33!! When we left we took a taxi & it only cost €9,50. The hotel service left a bad taste
Location! Was amazing. Staff were good especially Nico!
Stayed in May 2024
Reviewed: 26 May 2024
Sally
AustraliaStunning entry and lounges at reception where you could sit and plan your day or relax with a coffee. Staff were outstanding at reception desk.
Stayed in May 2024
Reviewed: 25 May 2024
Stefan
SwitzerlandIt needs a facelift
Very central and convenient location close to Salamanca
Stayed in May 2024
Reviewed: 24 May 2024
Courtney
United StatesFriendly staff, great location, fun interiorroom
Stayed in May 2024
Reviewed: 21 May 2024
Desiree
MexicoOn the pictures you only show the nice rooms, mine was horrible a mix of green with dark brown which look hideous. Courtains look so cheap The bed was like a bunker bed. The floors were never moped. They just made the bed and bathroom
The location was perfect! Staff super nice, breakfast was good too
Stayed in May 2024
Reviewed: 16 May 2024
Anna
United KingdomView from room
No breakfast
Stayed in April 2024
Reviewed: 9 May 2024
Alison
FranceNothing! This is a good hotel.
Location is very good, a quiet residential area but close to the main art galleries of Madrid. This is the third time that we have stayed in the hotel purely because of its location. All the rooms seem the same, not very stylish but comfortable enough, some are just bigger than others and some have better views. This time we were less lucky as we had a view over a small shady inner courtyard, the rooms at the front overlooking the street are the best in my view. I particularly like the breakfast, lots of choice and excellent, helpful staff who are always cheerful.
Stayed in May 2024
Reviewed: 9 May 2024
Kim
DenmarkThe best service ever. Nico “fantastico” helped us to arrange our travel to next stop in the most positive way. A true savior. Thank you, Nico.
Stayed in May 2024
Reviewed: 30 April 2024
Natasha
BelgiumIt wasn’t clean, everything is very old, lots of stuff is damaged and has nothing to do with 4 stars. Maybe we got this room cuz I was traveling with the dog;)), but I was negatively surprised to see so many “imperfections”.
The main advantage is location. It is just perfect. Close to Retiro park, which is probably the most beautiful park on earth. Close to museums, gran via etc. Literally perfect.
Stayed in April 2024
Reviewed: 23 April 2024
Victoria
United StatesBeds and pillows very comfortable, shower great.
Stayed in April 2024
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