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Reviews of Petit Palace Lealtad Plaza 4 stars

Antonio Maura, 5, Retiro, 28014 Madrid, Spain

#189 of 445 hotels in Madrid

Guests' Choice

Review score

Based on 751 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 29 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    location is great.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    10
    Very good value
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    Excellente location, great breakfast.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Placent
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Room excelente . Breakfast fresh and delicious

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Nice and peaceful place to stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    View from windows on both sides of the room was into the well between house walls, so almost no view, but we were lucky enough to be on the top floor with a view into the sky. Not a real issue, as we were away for most of the day.

    We had a pleasant stay here. The hotel is slightly away from the bustling center, making it a more calm and peaceful place (also thanks to presence of Retiro close by), however many points of interest can still be reached by foot if you are a good walker. The room was spacious and comfortable. Breakfast was very tasty and the staff were very nice. We also appreciated the hotel's interior style.

    Stayed in April 2024

  • Reviewed: 22 June 2024

    9.0
    Clean room, superb location & rather cozy
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    We found the room quite small, with little closet and walk-space -- good for a couple of nights, but we didn't unpack because of this tightness. Common in Europe of course, but we've seen bigger at comparable price.

    The location of this hotel provides superb walking access to many areas of Madrid that you'll want to see on foot. The location is quiet since the hotel is tucked away a bit. The room was clean and windows provided light as well as black out shades. The weather was a bit cold the days we stayed and since the room was small, it was nice to hang out in a spacious side 'library/lounge' room away from lobby entry and check-in area. Nice feature compared to most other hotel stays in our EU travels. This side-room had coffee available during day, which worked well with our jet-lag! The breakfast was wonderful and the eating area was vary spacious to indulge in wide variety of choices (also good for jet lag!).

    Stayed in May 2024

  • Reviewed: 19 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Do not book the room with the extra 2 bunk beds....They put us in there the first night and all it was good for was sleeping.. I cannot believe they charged us so much for that room.

    Quiet high-end neighborhood....Very close to The Prado.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The manager, she was great! Even helped us with luggage, getting tea/coffee in the self serve station. She made a difference.

    By chance

    Stayed in May 2024

  • Reviewed: 6 June 2024

    10
    Gorgeous
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    e: José Gerardo, Nati, Fátima, Laura and Virginia weere wonderful. They gave us everything we needed. We had a very good stay. Also, the couple who traveled with us. You did very well. You asked me a too long text.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Excellent place to stay for a short visit!
    • Leisure trip
    • Couple
    • Double or Twin Room with City View
    • Stayed 2 nights

    Very friendly staff

    Stayed in May 2024

  • Reviewed: 5 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not updated

    Location and breakfast

    Stayed in June 2024

  • Reviewed: 30 May 2024

    10
    Great staff/location
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    A great experience, especially the wonderful staff, Virginia, Laura, Fatima and Cristina made us feel very welcome. The hotel is situated in a beautiful building and located very close to the Prado and other places of interest. The breakfast is delicious!

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    rather small room

    Excellent staff Well located

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Great Stay will definitely recommend!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a great place to stay, breakfast was delicious and staff was super friendly!

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Nice, clean and easy access place
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    They did not offer you bottles of water in a daily basis as USA, just once when you arrived.

    Very well located near of fantastic places either bu walking or public transportation.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Great location. Beautiful area. Nico was great! Their car service is a rip off
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Their car service bundle when we arrived. Good idea. But a totally rip off. The cost from the train station to hotel, which was only a 4-5 min ride cost €33!! When we left we took a taxi & it only cost €9,50. The hotel service left a bad taste

    Location! Was amazing. Staff were good especially Nico!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Perfect location to stay in such a vibrant ziti!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stunning entry and lounges at reception where you could sit and plan your day or relax with a coffee. Staff were outstanding at reception desk.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It needs a facelift

    Very central and convenient location close to Salamanca

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, great location, fun interiorroom

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    It was ok
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    On the pictures you only show the nice rooms, mine was horrible a mix of green with dark brown which look hideous. Courtains look so cheap The bed was like a bunker bed. The floors were never moped. They just made the bed and bathroom

    The location was perfect! Staff super nice, breakfast was good too

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Brilliant. Staff excellent !!!!!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    View from room

    No breakfast

    Stayed in April 2024

  • Reviewed: 9 May 2024

    8.0
    Good location for our particular interests and a good breakfast, so more than satisfied
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Nothing! This is a good hotel.

    Location is very good, a quiet residential area but close to the main art galleries of Madrid. This is the third time that we have stayed in the hotel purely because of its location. All the rooms seem the same, not very stylish but comfortable enough, some are just bigger than others and some have better views. This time we were less lucky as we had a view over a small shady inner courtyard, the rooms at the front overlooking the street are the best in my view. I particularly like the breakfast, lots of choice and excellent, helpful staff who are always cheerful.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The best service ever. Nico “fantastico” helped us to arrange our travel to next stop in the most positive way. A true savior. Thank you, Nico.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Greatest location, super fire fly staff, overpriced for the room quality
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It wasn’t clean, everything is very old, lots of stuff is damaged and has nothing to do with 4 stars. Maybe we got this room cuz I was traveling with the dog;)), but I was negatively surprised to see so many “imperfections”.

    The main advantage is location. It is just perfect. Close to Retiro park, which is probably the most beautiful park on earth. Close to museums, gran via etc. Literally perfect.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Felt special in the hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beds and pillows very comfortable, shower great.

    Stayed in April 2024

Showing 1 – 25

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