Nothing

Amazing location

Stayed in November 2023

A spa would complete the experience at this hotel, especially if you have nothing else to do in the evening.

It is a nice four stars hotel, within lovely surroundings. The food was delicious, both for dinner and breakfast.

Stayed in November 2023

Location,location,location The grounds were beautiful. The staff very helpful and kind. And we had a delicious dinner

Stayed in November 2023

Cost

Location

Stayed in October 2023

For those of us who do not eat a big breakfast (and therefore do not want to pay for the all-you-can-eat breakfast buffet), there should be a way to just have a cup of coffee in the morning - whether or not complimentary. (We did discover that we could go across the street to the very nice Hotel American and have a cup of coffee in its courtyard.)

The location - right at the Alhambra - can't be beat. Our room was spacious and scrupulously clean. The grounds and views are lovely.

Stayed in October 2023

The price of breakfast. And the fact the hotel could not provide tickets.

The beautiful gardens and clean the property is.

Stayed in October 2023

The room I got had a great view. Hotel location can't be beat.

Stayed in October 2023

Breakfast not great

Stayed in October 2023

The main dining room was too modern for the historical building. Furniture and decoration lacked historical significance

Location

Stayed in September 2023

location inside The Alhambra

Stayed in October 2023

Nothing

Location. Staff assistance. Early check in

Stayed in October 2023

Location

Beautifully located

Stayed in September 2023

NA

Great location

Stayed in October 2023

Whilst the food in the restaurant was good, the room was lit so brightly that we needed sunglasses. It completely ruined the ambience of the place. Service on the terrace was pretty poor. The staff were working extremely hard but there wasn’t enough of them. So tables weren’t cleared quickly and long queues formed waiting for a table. We waited 20 minutes for a table and another 20 minutes to get served. Maybe they need to limit use to residents only until they get enough staff. This isn’t really acceptable when paying €450 a night to stay there.

Location was wonderful

Stayed in September 2023

Our room on the first night was noisy but they moved us to an excellent room for our second night

Fantastic location

Stayed in October 2023

The shower tended to flood if you weren’t very careful

It was beautiful and of course on the grounds of the Castle

Stayed in September 2023

Perfect oasis within the Alhambra

Stayed in September 2023

Impossible room lighting system, small double bed, very VERY noisy toaster in restaurant - so loud we had to move table and leave quickly

Location, Staff friendliness

Stayed in September 2023

No separate shower. Could have more storage space.

Very good breakfast, good room location. Staff at front desk exceptionally outstanding

Stayed in September 2023

No

I liked the breakfast, and the evening meal was nice

Stayed in August 2023

The hotel has an attractive historic exterior, but most rooms are located in two modern wings offering nice views of surrounding gardens but not of the Alhambra complex. Only several rooms on upper floors of the central, old section around the inner courtyard face the “right” direction and do indeed offer spectacular views of Genralife Gardens. Unless you are able to reserve those specific rooms, you may be disappointed. Our room in the modern section was pleasant, clean and efficient, but small and generic, not much different from an average airport hotel. No romantic view, zero artwork or historic touches inside. The charming central courtyard, often shown in official photographs, was inaccessible because of maintenance, as was the big terrace behind the main building with spectacular views of the Generalife Gardens. We were able to sneak in to take a quick picture but most guests did not even realize this section existed. Likewise, dinner was served indoors and well past the sunset hour, so forget the views. Breakfast buffet was chaotic with a single server frantically trying to keep up with fast disappearing croissants, juices, etc. The main gate where a taxi drops you off, or a parking lot where you leave your car, are separated from the main building entrance by about 80-100 meters of a rough, ornamental, cobblestone walkway on which rolling your luggage is impossible without damaging the wheels. Be prepared to carry your suitcases in hand and off the ground, unless you first go to the reception to request help. Location of the hotel is great for visiting Alhambra but remote and impractical for other sightseeing in central Granada itself. Overall, the hotel offers a comfortable accommodation with historic touches. However, in a country full of spectacular paradores, a flagship facility with prices starting above $600 per night should provide experience much closer to amazing.

For those planning a visit to Alhambra the location cannot be better as it is next to the Generalife Gardens gate and a few minutes away from other Alhambra entrances. To be clear, as a parador guest you still need to purchase a regular ticket to enter any gardens or palaces in Alhambra. Clean, modern rooms in a historic building. Do make a point of locating several important fragments of the original palace located right off the reception area. We appreciated an early check-in at 12:30pm. Helpful, English-speaking staff.

Stayed in September 2023

Location, view from room, close to the Palace

Stayed in September 2023

Everything

Stayed in September 2023

Location was great.

Stayed in August 2023

At breakfast, more staff needed.

Room and terrace.

Stayed in September 2023