very sparse.

the breakfast options were poor. Some more effort is needed for the breakfast menu. No options for the vegetarians .

Stayed in April 2024

Breakfast was mediocre

Excellent property located very close to all

Stayed in April 2024

Nothing

Well situated, smart and well managed.

Stayed in March 2024

All the staff were very helpful, including recommendations for dinner, making bookings, car parking, housekeeping etc. The hotel has a lot of character and pleasant place to relax

Stayed in September 2023

location & staff

Stayed in May 2023

Very grateful to be upgraded to a suite, however cupboard was thick with dust as well as a few other areas. Really loved the little shaded terrace though- a real treat!

The staff at the property make it a real gem. They truly are exceptional: friendly, professional, kind and extremely accommodating. The staff are what made this a 5 star stay.

Stayed in March 2023

Bath room a little small but should be normal in an historical building

Central location ideal to discover the town and the various attractions. Our room in the ancient convent was great with high wooden ceiling and view on the inner courtyard. Helpfull staff at the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner courtyard

Stayed in December 2022

my room was close to the lift and a bit noisy

great historical building, Marriot service standard, nice and kind staff

Stayed in December 2022

Whilst the parking arrangements were fine from arrival , getting directly to the hotel was not easy. The only way to approach the layby outside the reception area was along a lane in the Gran Via de Colon which was marked as taxis and buses only. The hotel perhaps could have advised clients that it was OK to come to the hotel using that lane as the Police were so informed so you would receive get a ticket.

A lovely hotel - perfectly located near the Cathedral ! In particular the staff were first rate. Nothing was too much trouble and we were really well looked after. The internal courtyard was beautiful -superbly renovated with excellent lighting at night. All in all ,our stay was great,

Stayed in November 2022

Difficult to find in a car . one way streets and bus lanes

very beautiful

Stayed in November 2022

Nothing to say !

It was very pleasant to be residing in such a beautiful, historical building, right in the middle of the city. The patio, open to the sky, that makes the connection to the meeting areas and the rooms, is so full of charm. Great room amenities and service. The personnel being so kind and helpful.

Stayed in September 2022

A bath in our room would have been perfect, although the shower was fine. The mournful music in the dining room and bar created a tranquil atmosphere which felt a little too solemn at times.

Central location. Understated, elegant decor. Utterly stunning central courtyard, perfect for cocktails in the evening. Immersed in history. Huge room with soaring celing, original features and epic bed, with view onto courtyard. Beautiful dining room, with sophisticated menu of Andalusian food - including local caviar. Excellent dry Martinis. Friendly and efficient staff. Very good breakfast, both buffet and menu.

Stayed in October 2022

Breakfast good

Stayed in September 2022

Beautiful hotel, such a gorgeous building full of character. Having breakfast every morning in the courtyard/cloisters was just fabulous. Our room was at the front of the hotel on the main road, the window insulation was superb, never heard any noise and I'm a very light sleeper. Beautiful comfy beds. Definitely stay again if I was back in Granada.

Stayed in September 2022

in the superior rooms the en-suite bathrooms have saloon style doors that are not fitted to the frame. so no privacy. hotel should splash out on proper doors and door frames for their better rooms!

bed pillows and breakfast

Stayed in August 2022

Nothing

The room is very comfortable and the outlook into the courtyard is gorgeous. Very friendly and helpful staff. Local restaurants within very short walking distance.

Stayed in June 2022

Pillows could be better.

Old world charm meets modern luxury. This hotel was ideally located to explore the city and great food within short walk.

Stayed in July 2022

main entrance and bedrooms a little Spartan and plain in style.

beautiful old part of the hotel particularly the old, pillared quadrangle where we had breakfast. loads of hot water, comfortable beds and sheets, quality of bath products great. Rooms cleaned and beds made well. Front desk staff polite, intelligent and helpful.

Stayed in May 2022

showers had problems with significantly fluctuating temperatures….potentially dangerous. piped music at breakfast was completely out of character with hotel and too loud. music in bar on evening was far better

location, ambiance, staff

Stayed in May 2022

Dinner was disappointing and expensive, although service was not bad. Barprices a bit steep too, but I suppose to be expected at this sort of hotel. Only complaint, really.

Great location. The courtyard is a pleasant quiet sanctuary in the city. Rooms are not huge, but comfortable and very quiet (especially considering the location). Nearly all of the staff were very pleasant and incredibly helpful, including bar service and arranging for excursions, plus wishing to receive feedback on how it went for us. Very professional. Valet parking.

Stayed in April 2022

The room we first got had nothing to do with what we thought we had booked. We ended up to pay extra money to stay in the right section of the hotel.

The location, the breakfast, the patio.

Stayed in April 2022

Only 5 channels on television with no smart tv connections to the internet.

Staff we're welcoming, friendly and helpful. Restaurant food was very good and the wait staff friendly and knowledgeable.

Stayed in April 2022

There was a party /wedding a lot of noise into the early hours had to move rooms - we should have been informed before , it is an expensive hotel

central location, the property took our car away to be parked all very useful .

Stayed in April 2022

Nothing

Clean comfortable room Hotel close to everything

Stayed in March 2022