Tomas Blanes Tolosa, 4, 07181 Portals Nous, Spain
#7 of 17 hotels in Portals Nous
Guests' ChoiceBased on 483 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 17 June 2023
Milanka
PeruWe had an event celebration and a little personalization would have being appreciated but it was fine since the staff was so polite.
It as always clean and the staff where welcoming. They were very helpful as well. The location is top close to a parking, beach and restaurants.
Stayed in June 2023
Reviewed: 14 June 2023
Satoshi
Japannothing in particular
Well organized. Quiet. Away from, but easily accessible to the city centre.
Stayed in June 2023
Reviewed: 10 June 2023
Lester
United KingdomThe balcony was old fashioned with a very poor standatrd of safety rail made from what appeared to be scrap metal welded in a shoddy state with sharp ends. The chairs were hard and aged. The pebble floor was uncomfortable to walk on without slippers or shoes. I had to take milk from the breakfast as they did not replenish daily. The pool parasols were very poor & very old the base was rotting plastic, we had to wedge into a position to stop it falling over.
The booking, the service by staff
Stayed in June 2023
Reviewed: 29 May 2023
Davide
ItalySince it has an additional cost each time, the cleaning service could be better. At our arrival, some surfaces were very dusty; and when we asked to have the room cleaned throughout the days, apparently, they were only replacing towels and toilet paper, making the bed and tidying the room in general. No vacuum at all.
The facility was stunning. Located amazingly, near both the city centre and amazing beaches, all easily reachable by buses. Staff friendly and always available. Great food and cheap room service.
Stayed in May 2023
Reviewed: 22 May 2023
Julie
United KingdomOnly issue was that we had to ask every day for tea and milk as these were not replenished
Location - sun beds available
Stayed in May 2023
Reviewed: 9 May 2023
Scott
United KingdomDust all over the room, maybe from the ceiling vents? Lumps of it on the floor everyday but good we had slippers to wear so it didn’t get in the bed.
Gorgeous breakfast and lovely room- such a comfy bed too!
Stayed in May 2023
Reviewed: 8 May 2023
Saif
Saudi ArabiaThere were no diverse food , just a few types
The room was clean and the staff were helpful and friendly. everything was perfect except the breakfast
Stayed in May 2023
Reviewed: 4 May 2023
Dianne
United Kingdomwish they had room service
great location comfortable rooms
Stayed in May 2023
Reviewed: 28 April 2023
Michael
United KingdomN/A
great location, great service around the pool, complimentary Cava nice touch, best sun beds we have ever laid on!! good music / nice vibes
Stayed in April 2023
Reviewed: 25 April 2023
Vicky
United Kingdommusic early in a morning till late at night
location
Stayed in April 2023
Reviewed: 9 April 2023
Thomas
Germanyexcellent stay, nice views, friendly staff, very good value/money
Stayed in April 2023
Reviewed: 16 March 2023
Sheila
United KingdomNothing really.
Loved the hotel decor, very classy. Have to say that the staff were very nice. The manager was excellent made us feel so welcome.
Stayed in March 2023
Reviewed: 13 March 2023
Alan
United KingdomToo expensive!
Stayed in March 2023
Reviewed: 8 March 2023
Roland
United KingdomWhen you advertise as a ' boutique ' hotel, them small things matter. The walk-in shower worked fine, unfortunately the glass surround leaked badly and therefore there was a large puddle in the middle of the open plan bathroom every time you showered.. There was no plug in the sink and I had to ask for shower gel in the bathroom as the cleaning staff had forgotten ! It was nothing terminal and I would happily stay again, but please, the small things matter.
Good location, very good staff, room very comfortable
Stayed in March 2023
Reviewed: 5 March 2023
Eleanor
United KingdomBreakfast was the only downside, but i put that down to us coming during off season so there wasn’t many people in the hotel and therefore a buffet breakfast wasn’t served.
I booked for me and 2 friends ( were early 20s), our room was so spacious and clean. Such a pretty and aesthetically pleasing hotel. Staff were so helpful with telling us where to go and catering to our needs.
Stayed in March 2023
Reviewed: 24 October 2022
Hoss
Netherlandsgood hotel in a nice neighbourhood of Majorca.
Stayed in September 2022
Reviewed: 21 October 2022
Theresa
United Kingdomthe shower room got very wet. annoying when you have slippers etc that get wet
It was clean and close to Palma
Stayed in August 2022
Reviewed: 20 October 2022
Karen
United Kingdomyou had to request room cleaning and coffee milk etc weren’t always replenished
location, comfortable room, helpful staff,nice pool area
Stayed in October 2022
Reviewed: 17 October 2022
Stephen
United Kingdomatmosphere in the lobby/bar was very dull
recommendation
Stayed in October 2022
Reviewed: 17 October 2022
Matt
United StatesThere was nothing that we didn’t like about this hotel.
Location, cleanliness, views.
Stayed in September 2022
Reviewed: 7 October 2022
Mariusz
PolandNext to noisy street
Helpful staff. New hotel with attractive design. Good, varied breakfast. Free parking space. We had free upgrade to fantastic Deluxe room.
Stayed in September 2022
Reviewed: 4 October 2022
Rosie
United Kingdombeds are quite firm and we had an issue with the shower flooding multiple times + hard to use air con. staff managed to fix the shower after a couple of attempts though.
lovely staff, great location and fab pool!
Stayed in October 2022
Reviewed: 3 October 2022
David
United KingdomThe situation of the hotel is a litle walk away from the restauants and shops in Portals Nous and the marina restaurants in port but this hotel is better than some of the others I have stayed in around this area
The room was modern, comfortable, clean and the bathroom a little unusual being that the shower is seperate from the sink and toliet and next to the balcony. However it seems to work well if you are staying with another person as you dont then have to wait to have a shower if the other is in the bathroom. I likes that they had nice bathrobes and slippers provided and coffee making facilities in the room
Stayed in September 2022
Reviewed: 3 October 2022
Charlotte
United KingdomMy friends (party of 3) had booked an extra night and arrived earlier than me. They had difficulty resolving some problems with the room allocated on arrival and also an ongoing problem with the shower not draining properly throughout the stay.
Good location, the breakfast was excellent and the staff friendly. The rooms were spacious and quiet. Apart from a few issues with rooms on arrival the service from the staff was excellent and the hotel experience overall was great. The hotel was an ideal base to go into Palma for dinner/ shopping, but also to have access to a beautiful beach & pool for relaxing.
Stayed in October 2022
Reviewed: 2 October 2022
Mike
United Kingdomlocation / pool / breakfast /
Stayed in October 2022
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