Very well located.

Stayed in May 2024

Maybe the furniture in the rooms are a little tired, but always very clean the lift was a little slow now and hesitated a little, one must be very still in it and not move,

All my people liked the breakfast, it was fantastic We could not use the pool but I have used it before and I liked it very much The hotel smell good, yes it is may be strange but it is very important when you come to a hotel that it smell well :)

Stayed in June 2024

Though the design is great, the equipment shows it has aged a bit. And you can check that looking at tbe tables and chairs at breakfast. Breakfast is great as you can see the groups cheering each other as they conclude the St James Way.

Rooms are large, mattresses are comfy and good for a deserved rest. Toilet has bidet which is something outstanding. The access from the parking to the lobby makes it easy to access and safe to park your car. Breakfast has a large variety of options priced reasonably at 20 euros / person. The hotel is placed next to the auditorium and if you walk along the park you will reach the core of Santiago Compostela downtown. The staff is experienced and highly professional.

Stayed in June 2024

The food wasn’t great, we ordered room service the pizza was horrible, the phone didn’t work in the room nor did the app for room Service, also went down to pool and steam room wasn’t working

Great location, the shower and bed were lovely also

Stayed in June 2024

Nothing really

Brilliant staff

Stayed in June 2024

Thought the hotel was expensive for the service we received.Felt the staff would benefit from customer service training especially the bar staff who I felt came across as arrogant and unhelpful. The bedroom floors were dirty, as was the swimming pool which had a tide mark round the pool with the floors and windows cills covered in dust, walked from pool to the lounger my feet got filthy. We asked for a dressing gown and slippers to go to the pool and the receptionist made such a deal about it being sent to the room etc we told them not to worry about it as itseem too much trouble for them.

Beds comfortable, free car parking near hotel, swimming pool had potential.

Stayed in June 2024

First night in a room next to the service lift, woken up early. Baby changing area in full sight of men and women going to the toilets, should be a separate room or incorporated into the toilets.

Spacious foyer and restaurant area. Breakfast food selection was good

Stayed in May 2024

the pool sauna and steam room was amazing treat at the end of are camino was a great end to our trip , The guy working the bar was fantastic gave us some great information about the history of the camino and santiago he was run of his feet serving lots of drinks to a lot of people but still some how managed to tell us all about his city and its history

Stayed in April 2024

Service in the hotel bar was very hard to get on Sunday afternoon. In fairness, when bar person did show up service was excellent.

Lovely setting with a huge room.

Stayed in June 2024

As this hotel is at the end of the Camino (which many people carry out on bicycles) and bearing in mind the vastness of the building we were rather surprised that our request for somewhere to securely store our bikes drew a blank response.

Very stylish airy building in it's own grounds. Attentive and speedy bar staff. Plenty of space for large groups of people to meet.

Stayed in June 2024

Price is perhaps the only detriment to be mentioned

A very comfortable hotel just a few minutes walk from the central square through a lovely park with a pond and geese. Free parking.

Stayed in June 2024

Nothing

Stunning property, great rooms, pool and layout. Close to the city centre, friendly staff.

Stayed in June 2024

stayed before and its always nice

Stayed in May 2024

Nothing really…

It was very clean and comfortable. The location wasn’t too bad. Could still get to where we wanted to go on foot. The staff were awesome, especially Paloma who helped us sort an issue we had. That made our stay even better.

Stayed in June 2024

Felt unclean, overpriced,

Staff very nice, location great, in a nice quite area

Stayed in May 2024

Breakfast was excellent.

Stayed in May 2024

The reception staff was incredibly helpful. I especially would like to mention Victor, he went above and beyond helping us.

Stayed in May 2024

Very clean and staff very helpful

Lovely hotel with great facilities but lacked atmosphere.

Stayed in May 2024

Nothing

Comfortable and very welcoming lobby Bedrooms spacious and comfortable

Stayed in May 2024

Limited offering for restaurants

Nice staff , clean And good location

Stayed in May 2024

Squeaky bathroom door but just a minor issue

Great proximity to cathedral and free easy parking in front of hotel

Stayed in May 2024

The room air conditioning is not getting colder, it's sometimes too hot after a sunny day. The location is a bit further away from the Santiago church, so expect to walk here or take a taxi.

the breakfast buffet is amazing, especially the galician special ties, I really love that they include all different cheese, hams, bread, cakes from the Galicia region to try. The room is lovely too, very spacious. The gym is small but has good equipment. Sauna is good.

Stayed in May 2024

Breakfast expensive

Very clean. Very friendly staff.

Stayed in May 2024

Everything was very good We enjoyed our stay

Stayed in May 2024