Neopatria, 2, 07610 Playa de Palma, Spain
#14 of 82 hotels in Playa de Palma
Guests' ChoiceBased on 315 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.4
Value for money
8.3
Free WiFi
7.1
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End of dialog contentReviewed: 18 June 2024
Steve
United KingdomNothing to dislike - but as a tea obsessed English person, I do miss having tea making facilities in the room for the morning!
Only a 15 minute taxi ride from the airport make this is a very convenient place to stay. Negresco is one of the smaller hotels on the Playa and that is entirely in its favour. The staff are wonderfully attentive and none of the facilities are overcrowded - it has the feeling of a very exclusive club hotel. The hotel has a mainly German clientele but that makes it even nicer - it has a true international feeling. The rooms are very well appointed and the buffet at breakfast and dinner is plentiful and varied. There is a wide selection of higher end bars and restaurants in the area and visits into Palma are made very easy by the No.25 bus which stops virtually outside the hotel and gets into the city within 20 mins for just 2€. Wonderful - we will be returning.
Stayed in June 2024
Reviewed: 17 June 2024
Lukeylikey
United KingdomPitch perfect hotel. Second visit and now planning the 3rd
Stayed in June 2024
Reviewed: 16 June 2024
Nick
United KingdomLittle things. The toilet airvent did not seem to work. The button to call the lift was unresponsive.
Very good breakfast with many options available. Dinner was also varied. I would like to give special positive feedback to Mr Xisco who was always very welcoming, friendly, polite, helpful and hard working. The rooftop pool was great with fantastic views.
Stayed in June 2024
Reviewed: 16 June 2024
Anne
United KingdomOnly two small improvers; the mini bar wasn’t cold & didn’t keep anything cold and a coffee machine in the room would have ticked all my boxes.
Location from airport, from Palma, the beach & restaurants. The staff were efficient & so helpful. The hotel was spotlessly clean & had a really lovely relaxed atmosphere. There was a wide choice for Breakfast with a freshly squeezed orange juice machine, worth booking to include breakfast. Pool bar menu & snacks were great too, reasonably priced and a good selection. Roof top pool has amazing views & sundeck, it also has a bar but sadly wasn’t open when we were there. We had a room with side sea view which was more than ok, but the views from the full sea facing rooms are worth the extra. I was there with my daughter who had just finished her exams & it was perfect for us. Bus #25 to Palma (cash only) 20 mins Bus to airport €5 Taxi to/from airport around €20 ea way
Stayed in June 2024
Reviewed: 12 June 2024
Michael
United KingdomNo dislikes at all
Staff were lovely Food was excellent and so well prepared Pool area nice and relaxing And beach front too
Stayed in June 2024
Reviewed: 4 June 2024
Giuseppe
LuxembourgAir conditioning in the lobby
Very friendly staff Breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Nigel
GuatemalaExpectations met.
Location - beach front. Staff, reception and restaurant. The Maître most friendly and helpful. Good value for money. Third time we have stayed there.
Stayed in May 2024
Reviewed: 11 May 2024
Zorita
RomaniaAdults only
Place, pool,the room
Stayed in May 2024
Reviewed: 6 May 2024
Kevin
United KingdomLittle road noise
Location
Stayed in May 2024
Reviewed: 23 April 2024
Grace
IrelandDrinks are a little expensive. Booked a taxi to Palma through reception. He tried to charge us a 8 euro hotel booking fee, although he was already waiting outside when we asked to call a taxi. Disappointing that we were not told this at reception before the ride or that we were possibly being scammed by a taxi that the hotel advised.
Room was nice. Staff were helpful and had a lot of recommendations. Loved the rooftop
Stayed in April 2024
Reviewed: 9 April 2024
Mark
United KingdomRoom was a bit warm as aircon hadn't been turned on in hotel as general out door air temperature still a bit cool
Location was great, friendly staff
Stayed in March 2024
Reviewed: 8 April 2024
Lucca
United StatesThe only thing I didn't love about the room was that the bathroom (mainly the shower) wasn't well separated from the rest of the room. Also I wish room service was open later, it closed often before I was even hungry for dinner.
The room was very spacious and clean. The staff was always very helpful and kind throughout the duration of our stay. The amenities provided on the property were more than wonderful and made our stay very enjoyable. Wonderful food, drinks, etc. The location was also perfect and had everything we needed within walking distance, and a bus stop 2 minutes away for anything else.
Stayed in April 2024
Reviewed: 8 April 2024
Gert
NetherlandsThe TV in the room had no english channels available, we were told it was a german area only so they don't cater for english channels. The aircon is a central system and only gets switched to cooling from 1 May, which would be good to know before hand. There was no coffee station for morning coffee in bed / on the balcony, apparently this is available in the upgraded rooms (we had side sea-view room), but also the restaurant staff was very accommodating with this. The pools were cold.
breakfast was amazing, more than enough choice and the morning staff were superb. Location is probably the best in terms of distance from bar street and beach area in front of hotel. The room size, shower, view etc. was as advertised, very nice. The thermal spa area is very nice to go relax after the beach.
Stayed in April 2024
Reviewed: 6 April 2024
Lanser
LuxembourgVery good location and very very nice and helpfull staff
Stayed in April 2024
Reviewed: 28 March 2024
Monika
United KingdomSun beds on a room terrace for upgraded rooms only
Hotel on a beach Direct sea view Contemporary style Spacious common terrace Cleanliness Friendly stuff
Stayed in March 2024
Reviewed: 29 November 2023
Pavel
Czech RepublicThe only minus was that due to very strong wind during our stay, the terrace/balcony door vibrated and produced noise.
Great service, very friendly and helpful staff, excellent breakfast, nice and clean room with great seaview. They recommended us a rentcar company with which we were very satisfied. There is a public bus stop 2mins away for buses to city center and airport. Don’t miss the upper deck pool and sea view. We enjoyed our stay very much.
Stayed in October 2023
Reviewed: 2 November 2023
Piia
FinlandSmall rooms, not the coziest interior design but very clean and everything worked.
Friendly staff, perfect location, clean, very nice balcony with a view, good breakfast
Stayed in November 2023
Reviewed: 27 October 2023
Lidia
SpainQuite expensive considering room size
Perfect location, food and service. Amazing view from 8th floor. Relaxed atmosphere with no screaming kids running around
Stayed in October 2023
Reviewed: 18 October 2023
Deirdre
IrelandVery minor thing - the bathroom light is on a sensor and automatically switches off after only a few seconds.
Location - directly opposite beach, beside plenty of shops/ restaurants, easy to get to airport and Palma. Lovely massage in hotel spa. Food at pool was lovely and staff throughout hotel very professional.
Stayed in October 2023
Reviewed: 12 October 2023
Thomas
United States The staff was excellent. We didn’t get her name but the girl on the morning we left at 6 AM helped track down my wife’s phone as it was left behind in the taxi. We were at the airport and I called her and she did everything she could to track it down. We can’t thank her enough for her efforts and getting the form back to us at the airport again, thank you very much!
Stayed in October 2023
Reviewed: 23 September 2023
Laura
United KingdomDinner selection was quite limited
Stayed in September 2023
Reviewed: 21 September 2023
Ioana
RomaniaWe liked everything.
The staff in this hotel were extremely nice and helpful with everything. Food exceeded my expectations. We had breakfast and dinner which were both very diverse everyday. Dinner didn’t repeat for the week we stayed and food was delicious.
Stayed in September 2023
Reviewed: 15 September 2023
Anthony
IrelandBeautiful beach hotel, amazing staff
Stayed in September 2023
Reviewed: 13 September 2023
Michael
AustraliaWhat a great place to stay. Great check in. Great staff. Perfect location and sized room. Late night drinks at the alfresco bar. SUPERB.
Stayed in September 2023
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