Claudio Coello, 139, Salamanca, 28006 Madrid, Spain
#176 of 444 hotels in Madrid
Guests' ChoiceBased on 690 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
8.9
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 27 June 2024
Alberto
LuxembourgThere was nothing that I didn’t like
Well located and overall excellent
Stayed in June 2024
Reviewed: 25 June 2024
Claudia
Colombiathe bathroom sliding door is terrible. you need to make the door longer/larger/wider in order to have more privacy.
great location. loved the breakfast. great variety of food. bar and lobby are nicely decorated and lovely to hang out. the club sandwich and brownie cake are just delightful.
Stayed in June 2024
Reviewed: 25 June 2024
Gerard
United KingdomI have no complaints. Staff very helpful, facilities great. Will stay again
Stayed in June 2024
Reviewed: 22 June 2024
Carmen
United StatesAlmost everything
Stayed in May 2024
Reviewed: 17 June 2024
Marios
United KingdomThe breakfast was great. The room was spacious and clean. The location was very convenient.
Stayed in April 2024
Reviewed: 8 June 2024
Ezzeldin
SwitzerlandGreat breakfast and very nice lobby bar
Stayed in May 2024
Reviewed: 7 June 2024
Rachel
United StatesPool was freezing
Stayed in June 2024
Reviewed: 30 May 2024
James
United KingdomGreat selection
Stayed in May 2024
Reviewed: 24 May 2024
Steve
United KingdomThe overall high standards & design.
The Level was an a very well designed area.
Stayed in May 2024
Reviewed: 16 May 2024
Lina
ColombiaOne of the rooms smell pretty bad at cigarrette.
Good food
Stayed in April 2024
Reviewed: 14 May 2024
Andrea
EcuadorLike the service which was excellent. Breakfast, location and facilities, specially The Level.
Stayed in May 2024
Reviewed: 14 May 2024
Georgina
United KingdomThe staff went over and above when I had a booking issue with my room. The Level is definitely worth the extra £s with access to nibbles and drinks (including Cava) and a private roof terrace.
Stayed in May 2024
Reviewed: 14 May 2024
Ezzo
KuwaitHow busy the elevators are and the windows in the room are not so wide.
Lots of options for breakfast, friendly staff but the winner was the prime location and the option to have a nice relaxing evening in the lobby area without having to leave the hotel.
Stayed in April 2024
Reviewed: 12 May 2024
Ezzeldin
Switzerlandnothing
The location, the staff is so helpful, the breakfast, the service at the Level lounge.
Stayed in May 2024
Reviewed: 12 May 2024
Seamus
United KingdomI don't think that there is anything to dislike about this hotel. Our stay was excellent.
The hotel is in a great location with easy access to the entire city centre. The staff were exceptionally helpful and were infused with a real sense of pride in their hotel and the service they offered. It cannot be stressed enough how good the buffet breakfast is, both in terms of the actual food and the delightful ambience created by the efficient and helpful staff.
Stayed in May 2024
Reviewed: 11 May 2024
Arlova
United StatesWe have a good time stay in the hotel, we are stay at level , it was the best choice, room was very clean, great selection at breakfast. You may use snacks til 11 pm. And , of course, excellent service, All of them did you stay like at home
Stayed in May 2024
Reviewed: 10 May 2024
Dafna
IsraelThe room had bad sewer smell at day one
Really beautifull lobby Nice rooms Great breakfast Very kind and helpfull staff
Stayed in May 2024
Reviewed: 30 April 2024
Ernesto
United StatesOnly thing we didn't like was that a couple of bathroom towels were worn out and shouldn't have been in use anymore.
Great location. Attentive and helpful staff. Room size was generous and very clean. Breakfast was awesome. Calle Serrano is just around the corner if you want to enjoy great shopping.
Stayed in April 2024
Reviewed: 29 April 2024
Vicente
United StatesNothingat all
Splendid all around, generous rooms, super comfortable bed, great food (the serrano ham croquetas the best I ever had) but best of all the entire team, understanding of special needs, most kind and attentive and completely professional. Kudos!
Stayed in April 2024
Reviewed: 26 April 2024
Salim
ColombiaThe price is hight
Cleanses, brightening and silence
Stayed in April 2024
Reviewed: 24 April 2024
Ana
VenezuelaI couldn't acces trough the QR for the room service.
Location, breakfast, amenities, terrace, it was very clean and staff very friendly, very well decorated.
Stayed in April 2024
Reviewed: 21 April 2024
Iva
CroatiaIf the room hade Nespresso machines, it would have been perfect, but this was not a big deal all in all.
One of the best hotel breakfasts I have seen!
Stayed in April 2024
Reviewed: 19 April 2024
Carmen
RomaniaThe room we booked (standard) had a small window facing the inner courtyard. As the light was very poor, like in a basement, we had to change it. We were lucky to find an available one, bigger and with more light (of course for an extra charge). The windows are not well insulated, you can hear noise from the street during the night no matter the floor.
Everything was perfect: location, staff, breakfast, room clean and big.
Stayed in April 2024
Reviewed: 18 April 2024
Linda
CanadaThe pool was closed.
The room we had was modern and clean and the furnishings were luxurious.
Stayed in April 2024
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