The price , ha ha …. Get what you pay for it has to be said.

Quiet , modern , clean . Lovely facilities including the bikes & pool area . Lovely staff.

Stayed in September 2024

Not flexible when it rained not being allowed snack menu in the restaurant

Decor and vibe and roof top bar

Stayed in September 2024

On internet, prior to booking there appeared to be a play room for children - alas only in very high season. The pool was cold - would it be very expensive to heat?

room and breakfast

Stayed in September 2024

Nothing

The design of the hotel is great and the staff are exceptionally friendly and helpful. It was an extremely enjoyable stay.

Stayed in August 2024

It was a long walk into town at least 20 minutes

Everything

Stayed in September 2024

Nothing

Everything

Stayed in August 2024

The hotel held 100 euro per day security a little Extreme

Stayed in September 2024

Taxis can be limited sometimes, especially if it rains

The view The cleanness The balcony The swimming pool and beach The gelato at the swimming pool

Stayed in August 2024

Service and staff

Stayed in August 2024

Given the hotel is 2+ km from Sitges town centre, a more accessible bike/scooter policy should be used. The gym is a little small for the size of the hotel.

This is the five star hotel we have been looking for in Sitges. Spacious rooms, very helpful staff and very good breakfast. Being out of the hustle and bustle of the busy town is a plus. There is an beautiful promenade all the way to town, great for running and walking. Safe bike lanes in and out of town too. The rooftop bar is splendid.

Stayed in September 2024

The walk from town

The hotel was new and had a great pool area

Stayed in September 2024

It was quite a distance away from the main town, so it was at least 30 minute walk and there weren’t any frequent buses.

The property is was modern and to a very high standard. The facilities was great and it was everything as described when booking. The staff were very helpful and attentive.

Stayed in September 2024

Only small disappointment was that the duvets in the room were synthetic rather than natural down. Small point but being a 5-star hotel it is fair to expect this. Addressing this would make the accommodation perfect.

Warm and welcome reception after our last-minute booking. Concierge staff valet parked the car and arranged luggage transfer to our room and the excellent front desk team arranged an upgraded room (at reasonable cost) Seaview room on 5th floor which was spacious, airy and with lovely balcony overlooking the beach cove below. Ate dinner in the Besos restaurants where the staff were friendly and the food delicious. Tried it again for a light lunch the following day in the more informal day lounger area which was equally good.

Stayed in August 2024

Some of the stuff where not friendly at all.

Nice hotel with a nice see view

Stayed in August 2024

Good room overlooking sea. Great staff - reception and pool especially. Great service from Luis the concierge and Lucia at the pool.

Stayed in August 2024

Food and drinks expensive by the pool and at the hotel chiringuito but par for the course in Sitges. Not so keen on the no-door bathrooms, the hotel room lavatories are tiny, no shelves or hooks in the shower area for products or towels so only place is the stool or the floor. The room staff were lovely but the room was not cleaned as well as it could have been. A few pictures/hangings or anything on the walls would have been good. Decor extremely plain and more so than expected from the photos. Overall, very much enjoyed our day and would book again but not at this time of year as extremely expensive and not quite up to par for the price. Various of the common areas could do with a repaint/refresh.

Large, comfortable room and beds. Large balcony, great view of the beach. No awning so can't sit out most of the time as in blazing sun with no shade. Division between room balconies rather low and also the netting is semi transparent so no privacy on balconies. If somebody is standing on their balcony, they can see through the netting directly into one bedroom unless the curtains are closed. Great breakfast, good pool area. All staff hugely friendly and helpful. Exemplory attitude. Very well trained. Excellent ice-cream by the pool. Also plenty of towels. Directly opposite two chiringuitos, one owned by the hotel and also opposite the tourist bus stop into town. Good beach, warm sea. Plenty of lifeguards.

Stayed in August 2024

Beautiful decor, amazing staff

Stayed in August 2024

The hotel must sort out the leaks around the shower tray area. When we have a shower it leaks inside the room

Breakfast was amazing. It would have been even better to have more breakfast cakes. The staff at the reception was really helpful and always with a smile in their face. The hotel has a courtesy room allowing staying a bit longer in the hotel or city and also they have the possibility to have a shower in their gym which is very handy if their courtesy room is busy

Stayed in August 2024

I chose this hotel and location so I could relax and be away from the louder more touristy and party area of town, which the beach area was, but I was surprised to find 2 nights of outdoor concerts until 12am affected my sleep, as I am an early riser and I like to be active, and head out sightseeing before the afternoon heat. As a foreigner, from Canada, I didn't always feel welcome or treated equally by some of the staff and local guests, most often at breakfast and by the pool.

The amenities were beautiful, and comfortable. I thoroughly enjoyed the pool for swimming, relaxing and eating. You can see the beach from there! I also enjoyed the bike rentals and I used this daily for exercise and to get around. (I would have liked a 3 day option, so I could secure the same bike) The breakfast was fresh, delicious, and so complete! The selection of food options was outstanding, I especially enjoyed the fresh juice, lemon water, eggs cooked your way, pastry, and fruit selection. My only wish is that some of this area remained open for travellers who eat early and need a quick snack or beverage after working out, walking, or biking. My room was very nice! The bed was perfect - the high quality linens and pillows were fresh, clean, and soft! I appreciated the good lighting throughout and in the bathroom. As a woman, I loved having a vanity mirror and wall mirror for dressing. The rainshower was amazing - good pressure and consistent hot water! For the most part, the staff was very accommodating and helpful- some were very nice to me...I especially liked the check-in and out desk and concierge service! The welcoming glass of cava was an especially nice touch, and I was always greeted warmly upon arrival. When I left, I was helped with my luggage and escorted to the bus stop and sent off with a friendly conversation, leaving me sad to go, but warmly thinking about returning with friends and family some day, hopefully soon!

Stayed in August 2024

Extra daily charge for sun loungers at Beach Club

Stayed in August 2024

breakfast too chaotic. The coffees we ordered never came. Service so so at breakfast.

Design of tue Hotel and room size

Stayed in August 2024

We didn’t stay long enough

The staff, the attention to details Everyone who works there goes the extra mile to make sure that you have everything you need.

Stayed in August 2024

Food by the pool, our burger and fries were cold and when we told the staff all they did was put them in the microwave which made the burger turn to rubber. It was awful and put us off eating dinner in your restaurant.

rooftop bar, the food up there was fabulous

Stayed in July 2024

I did not like that we had to check out in person and there was only one staff member working at that time of the morning, but meanwhile there were a lot of people checking out and my husband had to wait 20-25 minutes. That didn't feel like luxury, to be honest. It was not possible for us to eat lunch one day because everything was booked and we didn't know we had to reserve in advance. Finally, the air conditioning unit is very temperamental - you MUST be warned that if the sliding door to the balcony is cracked at all, the AC turns off, and that is good for the environment, but people would be less likely to leave it cracked if there was a door handle on the outside. It turns out that you can't open the door from the outside once you're on the balcony if you close it fully to keep the sensor at the top of the track running the AC, but I've never stayed at a hotel where there is no door handle on the outside of the slider to easily get back into the room. I had to knock and wake my husband to let me in when I fully closed the balcony door, so after that I left it lightly cracked but then the AC kicked off.

The breakfast is exceptional. Well worth the price and it was enough food so that we didn't need to plan for lunch every single day while we were out and about. The room was lovely and spacious, the bedding was comfortable, and the lateral sea view allowed us to see the pool and the beach which was beautiful and fun. The terrace is roomy enough to sit outside in the mornings and evenings. The pool is great - it is well-sized and well-serviced - the staff was efficient and the food was good. We were always able to get lounge chairs, despite how busy it is in July, and we didn't feel like we had to run down at the crack of dawn to grab seats like we have at other resorts. The concierge staff was outstanding! They were definitely top 3 of our world travels (Twinpalms in Puhket Thailand and Park Hyatt in Sydney Australia being the other 2 best staff experiences). The amenities are excellent, the hotel is spacious and dreamlike, the views are fantastic, the cleaning staff is kind and efficient, the valet staff is friendly and helpful, and the spa had nice options. I had a body scrub and massage and it was fantastic! The rooftop bar was fun after we returned from dinner and shopping each evening too - that was a nice perk.

Stayed in July 2024