Quermany, s/n, 17256 Pals, Spain
#29 of 122 hotels in Pals
Guests' ChoiceBased on 102 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
8.5
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 9 October 2023
Colin
Francelovely quiet location, excellent breakfast
Stayed in October 2023
Reviewed: 7 October 2023
Paul
United KingdomDid not enjoy the dinner in the evening. Tried the set menu and was extremely disappointed . Cheap food not well done .
Location and facilities were lovely .
Stayed in October 2023
Reviewed: 9 September 2023
Ioana
Romaniathe concept of the hotel is really nice
Stayed in August 2023
Reviewed: 6 September 2023
Johannes
SpainVery poor internet and when we arrived on Sunday afternoon, the area and lawn were littered with the proof of a large party under a massive party tent.
The breakfast buffet was extensive and of high quality, strongly recommended. The hotel is much bigger then expected, there are two rows of rooms in the garden for a total of around 25 plus rooms in the old main building that is very characteristic. All rooms in the garden are ground level, spacious and with a terrace without a view. The internet/wifi was very poor in the garden rooms, If you plan to use it from your room, try another hotel. The location is very quiet but doesn't invit an evening walk to the old town s road are dark. Car transport in the evening is required.
Stayed in September 2023
Reviewed: 30 August 2023
Ana
United KingdomCertain areas of the property are a bit dated. The restaurant only offers a closed menu at night and breakfast is a tad expensive, which makes the whole stay a bit expensive compared to the value of what you get. The restaurant was actually almost empty despite it being the peak of august.
Mas Salvi is an oasis of calm right by the best villages in Baix Emporda. The hotel is really nice, the service is good and the restaurant serves tasty typical food from the area. We stayed in a junior suite which is spacious and had an amazing view of the sunset.
Stayed in August 2023
Reviewed: 27 August 2023
Elena
SpainClean your facilities during the night.. pool restaurant, swimming pool area.. at 10 AM going there and still looking at the mess and dirt… absolutely not acceptable
The quality of food it’s good and the rooms are big and clean.. the property I’d beautiful but.. it is nit managed professional or 4 stars. The swimming pool area it’s disaster.. in the morning you find the wet towels and all the dirt and mess from the night before.. many children for only one small pool at 5 cm from the terrace… you eat, meantime they are still cleaning the floor of the restaurant and the screaming kids around.. poor management
Stayed in August 2023
Reviewed: 20 July 2023
Josep
FranceBeautiful property and location, great common areas, garden and pool area
Stayed in July 2023
Reviewed: 9 July 2023
Daira
LatviaIt’s felt that the hotel lacks staff, because the waiter tried to be at the bar, which is in a separate room, and to serve meals in the dining room at the same time. There was no view from the room, because there was tall bushes all around.
Property was clean and the garden and area around was very beatuiful. Swimming pool was great and we used it to swim in the morning and in the evening. Location is perfect.
Stayed in July 2023
Reviewed: 20 April 2023
Nora
SpainI requested two single beds, but the our bed was made as one double bed. The spa and the bathroom is full of mold. I can't understand why they are not cleaning it properly... It was quite offputting. Neither the jacuzzi or the sauna was hot enough. Obviously they are trying to cut costs everywhere possible...
Great breakfast and dinner, although the 18€ for breakfast seems excessive. Friendly staff. Great location and beautiful premises.
Stayed in April 2023
Reviewed: 13 April 2023
Pat
SpainIn a excellent bathroom it was disappointing that the shower head was broken.
Very relaxed setting with good facilities. Spacious rooms and terrace.
Stayed in April 2023
Reviewed: 6 October 2022
Guillaume
FranceSewage smell in the toilets was annoying.
Big rooms big bath tub
Stayed in October 2022
Reviewed: 21 August 2022
David
United KingdomThe evening menu in the restaurant was a bit limited for children, so we tended to go into Pals for supper. Also the restaurant staff were a bit mixed, some were very helpful but others seemed distracted and so service levels varied depending on who was serving you.
The hotel and facilities are lovely. We were warmly greeted on arrival and offered a glass of fizz which was lovely. There was a slight mix up as they hadn't put the extra beds for the children in the room but they sorted it out quickly and without fuss. The pool and bar next to it were lovely and we spent most of our stay there. We used the spa as well which was also very nice. Breakfasts were good with a wide range to choose from on the buffet.
Stayed in August 2022
Reviewed: 21 August 2022
Ramon
Netherlandskindness of the staff, facilities and location
Stayed in August 2022
Reviewed: 4 August 2022
Marlon
United Kingdomwe complained about a broken shower on the first night and they only fixed it on the night before we left and only offered a €50 discount. The pool area is beautiful with a dining area but the pool itself is in a bad state, tiling needs replacing and grout is mouldy etc. water was clean ish. not what you expect from such a lovely setting. Food was Ok but could have been better or more varied. The staff were very nice though
The location is amazing, outdoor space is well liked after has lots of common areas which are well furnished. Rooms are clean and spacious. we have two different rooms, one in the main house which had a terrace with beautiful view and another in the newer area which was also very large with outside space. was a 10 min drive into Pals which is very special
Stayed in August 2022
Reviewed: 20 July 2022
Xavier
United Statesamazing costa brava spot
Stayed in July 2022
Reviewed: 25 May 2022
Gabriela
GermanyThe terraces if the rooms
Nice Country Hotel on beautiful Greens and ground. The deluxe rooms are spacious, the terraces were not clean and ugly, as are the buildings for the rooms. The food and service at dinner was sometimes unsatisfying, however the breakfast was excellent and the service at the reception very friendly.
Stayed in May 2022
Reviewed: 24 May 2022
Antoni
Spainpoor room quality
Stayed in May 2022
Reviewed: 16 February 2022
Guillaume
SpainThe cleaning could be improved as well as a bit of renovation.
The ideal location
Stayed in December 2021
Reviewed: 6 January 2022
Annie
FranceWe noticed on the website listing that due to Covid restrictions we had to book a slot to use the indoor pool and jacuzzi (which we were happy to do), however we were never informed that this was just to limit numbers, and that we were still expected to share this time with other hotel guests (ie complete strangers). I think the instructions need to be more transparent to avoid confusion and anxiety; maybe individual half hour slots would be more appropriate.
The staff were friendly, the location was quiet but within easy reach of local scenic villages. The hotel buildings are sympathetically designed and surrounded by beautiful grounds. The breakfast was superb with an extensive choice of fresh foods, served in a relaxed atmohere. The evening meal in the restaurant was a special menu for NY Day, which offered a reduced choice from the regular a la carte menu, but was delicious, appealingly served with great attention to detail. Our room was large and spacious with a private outside space. Highly recommended.
Stayed in January 2022
Reviewed: 4 January 2022
Meritxell
United KingdomOur room was very spacious and stunning however it probably lacked a couple of more modern luxury touches/renovations to match a boutique hotel. The bath was gorgeous yet not very practical. There were flies and dust in the room. Tv was very basic, no coffee or tea in the room.
Wonderful masia, nice and friendly staff. We had breakfast and dinner at the restaurant and the food and staff were fantastic. We didn’t know it had a spa and really enjoyed having a swim.
Stayed in December 2021
Reviewed: 28 November 2021
Mathilde
SpainThe rooms are a bit cold and I was missing some decoration to make it more cozy and personal. Diner starts at 20:30 and for little kids it might ne too late 😃
Breakfast was good and we loved the halloween night for the kids! They had lots of fun and they were well taken care of! Also diner was good and staff was very friendly! Location is great and close to all the nice beach places such as Begur and calella de palafruguel.
Stayed in November 2021
Reviewed: 26 October 2021
Tomas
FranceThe humidity smell in the room and some details could be improved.
The equipment of the hotel.
Stayed in October 2021
Reviewed: 26 September 2021
Yael
SpainGreat indoor pool and jacuzzi, big rooms, nice green spaces
Stayed in September 2021
Reviewed: 3 September 2021
Ronald
United KingdomLocation. Facilities. Food and ambiance.
Stayed in September 2021
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