No good service .. no restaurant

Cleanliness

Stayed in June 2024

All was good

Perfect location,lovely room, clean. Helpful staff

Stayed in June 2024

nothing

Wpnderful converted monastry hotel with original hallways on ground floor, great location and very helpful staff.

Stayed in June 2024

There is a bit city and school noise

Close to public parking and city centre. It still has charm from the convent time with modern rooms

Stayed in June 2024

A lounge/bar area to relax in at the end of the evening would have been good

Excellent room in a nice building

Stayed in June 2024

Very firm bed. Dated decor.

Easy access to city, with very close secure parking. Parking validated by hotel to make it more affordable. Good choice of buffet breakfast, especially gluten free options.

Stayed in May 2024

Rooms are not really withtin the monestary, Nice central square but otherwise I expected more by the desciption. Small room.

Stayed in May 2024

I tried to contact the front desk for towels and soap, but was impossible, I think you need more information in the room. your web page did not have the information. I had to go to the receptions desk, by the way, the pump was out of soap completely

Stayed in April 2024

Parking is a public garage - you will have to use the local parking app if you want in/out privileges - this parking is more geared for an overnight stay.

Comfortable beds, good value for Granada. A 15 - 20 minute walk from old Granada.

Stayed in May 2024

-since it is very big hotel, ıt takes time to reach your own room. -bathroom was small but was not a big problem. - we could easily hear the voices from corridor, isolation could be better. - car parking was easy but we are unhappy with parking. we parked 2 days and 8 hours in total to the park area to which hotel has a special agreement. We paid to hotel 17+17 euros for 2 days parking. Receptionist said pay on the parking area for the rest 8 hours which will be around 10 euros. But we had to pay 22 euros in parking area which is not fair.

-beds were very comfortable and big. -room was clean and tidy. -location was okey. 10 minutes walking to center. And there was restaurants around to have quick food and breakfast.

Stayed in May 2024

Beautiful hotel. Comfortable. Nice and efficient staff. Very good breakfast.

Stayed in May 2024

Even though it was 'high season' the restaurant was not open for lunch or dinner and the cafeteria was closed, so this did not meet the description on booking.com. There was limited storage space for suitcases and clothes in the room and the bath room was slightly cramped. Parking was in an adjacent car park about 5 minutes walk from the hotel (so again not as booking.com description) also meaning access for dropping off luggage/ people was extremely restricted.

This is a very central location with access to some small local restaurants, parks within a few minutes. Some of the historic sights are within 15minutes walk. Reception staff helpful, in particular Javier who has a deep knowledge of the local area and with useful tips for tourists. Wonderfully tranquil place as one would imagine formerly a monastery.

Stayed in May 2024

Small rooms

Old place renovated, great location, and great staff ! Good breakfast.

Stayed in May 2024

Dropping off luggage was a little difficult. There are limited parking spaces in front of the hotel and if they are full your only choice is either in the traffic lane or the bus stop (busses came every 2 minutes!)

Rooms are small but very clean. Hotel has a lift. Large common area on each floor if you care to sit with friends. The hotel is at the base of a park that leads into the old city, about a 20 min walk. Parking was around the corner but underground and secure. Staff was very helpful and friendly. We did not eat on property.

Stayed in April 2024

The restaurant only opens for breakfast so there is no room service through the day. We simply asked for cutlery and they refused. Better service would make this place impeccable!

Housed in an erstwhile monastery, the hotel gives you very authentic Granada feels. Good location, 10-15min walking distance from the main attractions.

Stayed in May 2024

The staff mixed up our booking with another person's booking and were not very friendly while resolving the issue.

Great location. Very nice accommodations.

Stayed in April 2024

The bed and pillow didn't meet my needs, but that was not in the agreement

Clean, well located

Stayed in April 2024

walls between rooms were a bit thin with noisy neighbours

Excellent concept of renewed purpose for buildings into hoet

Stayed in April 2024

Big comfy beds, quiet room, close to centre. Clean, beautiful building.

Stayed in April 2024

We felt that the hotel was lacking the character we had expected given that it had been a monastery which was a real shame.

The location of the hotel was great. It was very easy to walk to the main attractions. The staff at the hotel were really helpful and knowledgeable. The hotel was very spacious and the rooms were a good size. It was also very quiet.

Stayed in April 2024

Football pitch outside our room was noisy

Spacious and light

Stayed in April 2024

Staff at the reception were not so helpful with a couple of issues. Personnel of service did some things beyond the required and affect the guests.

The facilities and breakfast were great

Stayed in April 2024

Rooms are a bit noisy

Spacious rooms and breakfast area and beautiful building

Stayed in April 2024

The breakfast room appears more as a canteen in a hostel than a hotel restaurants. We did not have breakfast in the hotel, because there are nice alternatives nearby, e.g. in the park on the other side of the river.

Very nicely located with nice restaurants nearby. Also quite near to the shopping area in Granada. The rooms are a bit small, but well maintained. Staff was very helpful and speaks English.

Stayed in March 2024