Calle Marte, 35510 Puerto del Carmen, Spain
#76 of 893 hotels in Puerto del Carmen
Guests' ChoiceBased on 584 hotel reviews
9.2Cleanliness
9.7
Comfort
9.7
Location
9.1
Facilities
9.5
Staff
9.5
Value for money
8.8
Free WiFi
7.9
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End of dialog contentReviewed: 30 October 2024
Anne
IrelandModern clean facilities helpful staff. Love the stretching classes/yoga classes daily
Stayed in October 2024
Reviewed: 12 October 2024
Ava
IrelandThe chill and relaxing vibes
Stayed in October 2024
Reviewed: 6 October 2024
Margaret
IrelandWe ate lunch a couple of times in the pool side bar - the service there was slow when ordering food.
Really liked the cleanliness of the hotel - everywhere was pristine. Also, the fitness classes are a really good idea. The staff are exceptionally friendly and professional.
Stayed in October 2024
Reviewed: 24 September 2024
Fergus
IrelandSlow wi go
Pool area
Stayed in September 2024
Reviewed: 20 September 2024
Jefferson
United KingdomThe food
Staff, hygiene, facilities
Stayed in September 2024
Reviewed: 18 September 2024
Gingerjulie
IrelandYou couldn't fault the place.
Honestly, you'd have to be very picky to not like this hotel. Absolutely outstanding, we loved every minute of it. You could not fault the staff and the cleanliness. Beautiful array of breakfast buffet, great piano bar, excellent pool table service. In a one word summary. Spectacular.
Stayed in September 2024
Reviewed: 7 September 2024
Carmel
IrelandEverything
Stayed in September 2024
Reviewed: 2 September 2024
Katie
IrelandClean & comfortable room. Although the beds are 2 separate single beds pushed together, they were still comfy. Great pool & plenty of loungers. Breakfast was good.
Stayed in September 2024
Reviewed: 30 August 2024
Wendy
United KingdomVegan food choices Yoga was only for experienced people staff need to include all and be a bit more welcoming to yoga class
Location Room Comfort
Stayed in August 2024
Reviewed: 19 August 2024
Steve
United KingdomNothing to dislike regarding this hotel,just fantastic
This Hotel ticks all the boxes from location,the staff,everyone single one so pleasant, the hotel it's self just shines,it is so clean, the rooms are brilliant, we had noa fantastic pool and sea view.Breakfast at the hotel was probably the best we have had
Stayed in August 2024
Reviewed: 15 August 2024
Aileen
United Kingdomnext to nothing
everything
Stayed in August 2024
Reviewed: 14 August 2024
Crowley
IrelandNothing
Modern comfortable hotel, understated luxury...great food...
Stayed in August 2024
Reviewed: 4 August 2024
Michael
IrelandOnly 2 single beds pushed together and dresses separately with single sheets - no option for double bed which isn’t great for 5-star. Air conditioning is adequate but not crisp cool. We had the buffet dinner one night and it was not good - glad I didn’t book half board - lots of restaurants within walking distance.
Hotel is relatively new so it is quite modern and very well maintained. I liked the location even though it is not central in PDC. It is extremely clean and the facilities are top class. The private access to the beach is great and hugely convenient. The staff are always very pleasant. There are plenty of sunloungers for all all times and they are high quality loungers. I would stay again.
Stayed in August 2024
Reviewed: 2 August 2024
Ellen
IrelandThe peacefulness of the whole place! From check in to pool side, it was such a lovely relaxed hotel with lovely staff. Great breakfast options, lovely gym & spa, pool was perfect & never an issue getting sun loungers, and the staff were brilliant
Stayed in July 2024
Reviewed: 28 July 2024
Sarah
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 22 July 2024
Fiona
IrelandOnly slight improvement suggestion maybe some relaxation music in the background at the pool area. Other than that everything is spot on. Well done Lava Beach. .
Lovely relaxation break. Everything you need is provided without a fuss. Spotlessly clean. 100% 5 star experience.
Stayed in July 2024
Reviewed: 21 July 2024
Bridget
United KingdomHaving to leave
Amazing hotel. Was upgraded to a suite with pool view and spacious balcony with table, chairs and sunbeds. Bottle of proseco in room on hubby's birthday! Lovely breakfast. Very enjoyable week in Lava Beach.
Stayed in June 2024
Reviewed: 8 July 2024
Kateryna
IrelandThe dinner buffet was overpriced with limited options. We went out for dinner to local bars and restaurants which were much better. The water in the Jacuzzi and the swimming pools was cold. No toilets or showers on the beach so we had to use them at the hotel.
The hotel is modern and clean. Great shower and comfortable beds. The staff were friendly and helpful. They helped us book all of our tours. We enjoyed breakfast at the hotel. The beach is nearby. The area is quiet enough during the day and at night so you can enjoy some peace and quiet. The evening entertainment at the bar was lovely.
Stayed in June 2024
Reviewed: 5 July 2024
Anne
IrelandPool service messed up . Table must have been moved by previous guests and waiters didn’t realize . Waited ages and then I had to go looking for my order . Wasn’t my fault that someone else had moved the table , noticed this morning that table 5 still hadn’t been returned to where it should have been .
The cleanliness of this hotel was exceptional. The modern facilities are a breadth of fresh air . Fabulous hotel
Stayed in July 2024
Reviewed: 29 June 2024
Sandra
IrelandThere was nothing ,our holiday was perfect. Thank you
Breakfast was amazing especially egg omelette, the guy was so nice and patient. I can't say bad word it was an excellent location,hotel, staff, especially the reception staff, as I work in same field ,they were so accommodating at any hour of the day. Especially when my husband had hurt his knee ,we had to go to hosptin. Can't wait ti next year pre booked already. 😀😀😀😀
Stayed in June 2024
Reviewed: 29 June 2024
Helena
CroatiaEverything was great ! Staff was so nice, rooms spotless and food was so good!
Stayed in June 2024
Reviewed: 27 June 2024
Wendy
United KingdomNothing
Location, cleanliness , food
Stayed in June 2024
Reviewed: 26 June 2024
Siobhan
Irelandmodern and clean
Stayed in June 2024
Reviewed: 23 June 2024
Tracey
IrelandAbsolutely Nothing, could not find fault with the hotel.
The most comfortable beds ever, fantastic breakfast daily, location is absolutely superb, staff are simply fantastic, pool area and sun loungers are so comfortable and plenty of them, extremely clean.
Stayed in June 2024
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