Parking was a nightmare. Make sure you have a reservation. Also staff did not speak English and were rude about helping us with parking. Thank goodness, a young employee agreed to go with my husband to try to park the car--an odyssey which lasted ONE HOUR. My husband was exhausted. We chose the hotel to be right in the middle of the old town and that aspect was wonderful, but getting settled was difficult.

Stayed in September 2024

I was expecting to have a kettle in the room.

The room was big/good size, enough room to put our clothes and other stuff, Perfect location, just few meters from the Cathedral and city walls.

Stayed in October 2024

Location, historic building in which the hotel is located

Stayed in October 2024

Very traditional Car parking Situated in the old town within the walls

Stayed in October 2024

Big rooms and located right in the old town near the Cathedral

Stayed in October 2024

Specific directions to hotel for parking not seen prior to arrival in Alvila as we were not on line - those directions advising use if Maps. We eventually found hotel on foot and then helped by staff to drive to park.

Staff were exceptionally helpful and pleasant, location within the city wall also excellent.. On site parking good

Stayed in October 2024

N/A

Very good

Stayed in October 2024

Parking is a bit difficult but it's more of a problem with the traffic routing and local regulations and not the fault of the hotel.

Lovely hotel in the historic center.

Stayed in September 2024

Nothing

Extremely well located. In the heart of the antique part of town

Stayed in July 2024

Interesting and challenging drive to the hotel parking but once there you don't need to move the car.

Inside the walls, so handy for main attractions. The restaurant outdoors was fantastic with attentive staff and great food.

Stayed in August 2024

Nada!

We loved this place. We got parking. And the staff parked the car! I would never have found this. Labyrinthine. Best night sleep ever for a long time. Avila is beautiful.

Stayed in July 2024

Beautiful property inside the walls. Friendly and professional staff

Stayed in May 2024

Location and room

Stayed in June 2024

Excelent location, and great service

Stayed in May 2024

Nothing.

The location was great and the hotel was historic and authentic. The dining area was a former patio so they were rooms that looked down on it. Very quaint, very nice.

Stayed in May 2024

Quaint and adorable, updated with taste. Location could not be beat. Restaurant and bar a 10 as well.

Stayed in May 2024

It was hard to find

Close to the sites

Stayed in April 2024

It is a bit complicated to reach the hotel in the heart of Avila, but the very clear instructions we received in advanced reduced the stress, even though it involved ignoring a number of ‘No entry’ signs! They take your car registration number, so you don’t get fined later on by the authorities.

Great location right by the city walls of Avila. We had dinner in the hotel restaurant and it was excellent

Stayed in April 2024

There is nothing we didn't like. The hotel had charm. The staff was helpful. The breakfast was good and the dinner was great!

Location near the wall was excellent and the hotel was so nice. The breakfast was very good. We ate dinner there as well and the food was really excellent. The staff was helpful. Not much English is spoken, but a little bit of Spanish and a phone translator program was good enough! We followed the hotel's directions (sent by email prior to our stay) and found the hotel very easily.

Stayed in April 2024

The hotel is a delightful oasis of calm in a busy, tourist-filled part of Ávila, close to the cathedral and major squares, and placed halfway between two of the major entryways through the famous city walls. The accommodation is wonderful, with rooms decorated and furnished in a traditional Castilian manner. Our room was comfortably large and well lit, and the bathroom spacious and clean with a large and efficient shower. Breakfast is generous, the attached bar pleasant and lively, the restaurant genteel and reserved, and the adjoining terrace delightful and fun - dining al fresco beneath the ancient city walls.

Stayed in September 2023

No fridge in room

The property was great perfect location in a spectacular city

Stayed in October 2023

Excellent location, wonderful staff, great food! The room was cozy and clean, and the shower water was hot and the AC cold. It really could not have been better. Note: if you are driving, review the video. It will give you all the information you need.

Stayed in September 2023

a nice hotel, but the restaurant is very spectacular, great food, very nice staff.

Stayed in July 2023

Nothng

Lovely old building with very good parking, nice restaurant. Staff very helpful especially when trying to find the hotel which is near a gateway behind the city wall, the trouble is you are not allowed to go through the gate.

Stayed in June 2023