Infanta Cristina, 1-3, 20008 San Sebastián, Spain
#51 of 81 hotels in San Sebastián
Guests' ChoiceBased on 396 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.2
Staff
9.0
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 19 June 2024
Margaret
AustraliaNo close restaurants...at least 15minute walk to a restaurant
Lovely building and outlook
Stayed in June 2024
Reviewed: 16 June 2024
Ali
United KingdomLocation
Stayed in June 2024
Reviewed: 6 June 2024
Andrea
United KingdomThe hairdryers could do with updating, took a really long time to dry my hair. This is only a very minor point.
Close to the beautiful beach, shops and bars
Stayed in June 2024
Reviewed: 2 June 2024
Maria
AustraliaJust a little too far from the centre of town.
Clean, comfortable and beautifully decorated. Free umbrellas for use in the rain. The receptionist called taxis for me when I needed one, and gave directions. The beach opposite and the whole area is clean, safe and beautiful.
Stayed in June 2024
Reviewed: 27 May 2024
Moore
United KingdomNothing really
Location easy access and helpful staff lovely room
Stayed in May 2024
Reviewed: 5 May 2024
Patrick
NetherlandsRoom was comfortable but a bit dated. Also with wooden floors, lots of footsteps if the upstairs guests (Germans) are too uncivil to take off their shoes, and although the guest in question was too portly to get up the stairs without loosing her breath; she had plenty of it to draw attention to her bedroom activities later in the day. Bring earplugs and you will have a lovely stay.
Great location on the beach. Quiet area. Classic old hotel. Staff nice. Spoke English also. Bed was comfortable.
Stayed in May 2024
Reviewed: 29 April 2024
Maria
United StatesLobby looked like a haunted house and made a terrible first impression.
Location was perfect for all activities yet far enough away from the very touristy zones. The room was quiet and clean with everything we needed. Staff was friendly and helpful. The lobby decoration is terrible! Lobby is dark and looked like a haunted house when we arrived. The "antique" baby carriage and "antique" lady's pajama on a mannequin make no sense and look like a funeral. Not a good first impression at all. Luckily the hotel was good in all other aspects.
Stayed in April 2024
Reviewed: 29 April 2024
Jacqueline
United StatesI was not told about the breakfast buffet until the second day when I saw “cafeteria” level in the elevator. So had already missed it.
View from room, comfort, staff
Stayed in April 2024
Reviewed: 28 April 2024
Maria
BelgiumWe had a sea view room and it was stunning to wake up with a view of the sunrise. The hotel is located in a very nice area with an easy access to downtown in 10 minutes by bus. The beds were very comfortable and overall nice facilities in the room - tea/coffee, bathroom amenities. The hotel itself is beautiful, it puts you in 19th-early 20th century.
Stayed in April 2024
Reviewed: 24 April 2024
Gemma
United KingdomShower temperature was very temperamental and the pipes were quite noisy, could hear all our neighbours for example. I think it’s just the consequence of an old building. The staff were not the most friendly, but still fine.
We were upgraded to a room with a sea view which was absolutely stunning, definitely worth it. The beds were extremely comfortable. Location was one of my favourite areas of San Sebastián, you can get the bus 20 minutes or walk 30-40 minutes along the beautiful beach to the centre. It’s very quiet and felt safe.
Stayed in March 2024
Reviewed: 12 April 2024
Sue
United KingdomNoisy lift and water pipe work - especially at night when used by other guests.
Superb location just metres from the beach. Easy access to town. Room with a view. On-site parking.
Stayed in April 2024
Reviewed: 11 April 2024
Charmion
AustraliaThe property is like stepping into a different era.. it has a French chateau feel about it. It was very central to third beach and the neighbourhood was very local either good bars and bakeries. The man at the front desk was very helpful. It’s not the most modern of hotels, but that is part of its charm & it was comfortable. I really enjoyed my stay.
Stayed in April 2024
Reviewed: 30 March 2024
Mike
AustraliaBeautiful hotel
Stayed in March 2024
Reviewed: 25 March 2024
Federico
United KingdomBeautiful building, great location, friendly staff.
Stayed in March 2024
Reviewed: 21 March 2024
Eithne
IrelandStaff not overly friendly but we are quite independent.
Location suited us. Near beach, quieter end. Facilities close by. Away from main area but we liked walking to/ from.
Stayed in March 2024
Reviewed: 5 March 2024
Barbara
United KingdomLocation
Stayed in March 2024
Reviewed: 24 February 2024
Daniel
IndiaComfortable hotel with art-themed rooms in a good beachfront location in an interesting part of town.
Stayed in February 2024
Reviewed: 21 January 2024
Wendy
United KingdomBed was uncomfortable, we did raise this with staff the morning after our first nights stay, unfortunately the person we spoke with was unable to offer us a solution as all the mattresses were the same in each room. No central seating area.
The location was excellent with access to all local attractions and facilities. The staff we spoke with were very personable, giving us lots of advise on places to visit, ensuring we even had the information relating to local buses and bus stops. With the exception of the mattress this is an exceptional hotel.
Stayed in December 2023
Reviewed: 1 January 2024
Matthieu
FranceNoisy place, you need earplugs to sleep well
Good location, easy to park and direct bus to downtown Nice restaurants in the area
Stayed in January 2024
Reviewed: 27 November 2023
David
United KingdomVery good stay overall, only two small things that could have been better: - the toilet in my room was squeezed into a corner, and I could not sit properly on it, I had to sit sideways because there was no leg room to sit straight - also, I brought a plastic bag to put my dirty clothes in, and a 1.5l water bottle to refill. These were both thrown away, as the cleaner assumed they were rubbish. Maybe the hotel can add a policy e.g ‘please put any rubbish in this area’, so that they don’t throw away things by mistake
Friendly staff, 24h reception, excellent location, less than 2 minute walk from the beach
Stayed in November 2023
Reviewed: 10 November 2023
Spicer
United KingdomHardly anything, but an English speaking news channel ( at least ) would be welcome. Staff are always friendly and helpful, and the room has extras often missing in other hotels within this grade.
This is our third stay, and love La Galeria, but did not take advantage of the breakfast on offer. It will always be our first choice when visiting San Sebastian.
Stayed in October 2023
Reviewed: 5 November 2023
Nicholas
United KingdomWell situated beside Ondarreta beach
Stayed in November 2023
Reviewed: 3 November 2023
Kate
United KingdomBreakfast was too expensive - went out locally instead
Quiet and friendly Spacious room
Stayed in November 2023
Reviewed: 31 October 2023
Oleg
SpainLocation, atmosphere
Stayed in October 2023
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