As above, steps and pavements in shockingly bad condition.

Good enough breakfast, good room, excellent location.

Stayed in April 2024

The long steep steps down to the telecabin were horrendous. The queues for the telecabin were enormous! The rooms were fairly basic.

The breakfast was excellent and the staff very friendly. Parking on the road outside the hotel was great. The small restaurant next door was excellent and very reasonable and friendly.

Stayed in February 2024

Extra cost for swimming pool

Location, room and breakfast

Stayed in March 2024

Nothing was open in the spa area, except the swimming pool. We were told that the man who managed the sauna the steam room and the Jacuzzi was off.

For Sierra Nevada, it was good location to the lifts

Stayed in April 2024

Car Parking at the hotel advertised but not available due to limited spaces...

Location and Breakfast were very good

Stayed in March 2024

Nothing

Location

Stayed in March 2024

The spa was a bit small/limited for the price but overall was glad I used it

Nice breakfast and comfy room, nice little bar with good staff

Stayed in March 2024

Cozy, warm full of charm Friendly, helpful staff

Stayed in March 2024

The location, many stairs to access the lift pass.

The breakfadt is ok, I also like the swimming pool.

Stayed in March 2024

The only negative was the extra charge for the spa, I feel €50 for the use of the jacuzzi is excessive

Very cosy and inviting

Stayed in March 2024

We would have preferred to have had a view from our room. We were facing the back of the hotel. Other than that I have no complaints.

Breakfast was great and the staff were very attentive and polite. Dinner was also very nice and plentiful. Again the staff were there and nothing was too much trouble.

Stayed in February 2024

It’s a good 10min walk up hill from the main ski lift which after a days skiing is torture. The rooms were quite small and the Spa wasn’t included in the price and wasn’t that good. No room service as advertised.

The breakfast was very good and it was reasonably priced. A old ski lodge vibe.

Stayed in February 2024

Nothing

Delicious

Stayed in February 2024

View from the window was a concrete wall. The entire hotel was very humid because of the pool.

Great location. The staff was very nice and helpful. Beds were comfortable.

Stayed in February 2024

That you have to pay for the jacuzzi and that the pool is only open from 4pm. There's a nightclub next door so be sure to ask for a room as far away as possible.

Food is excellent (we read some reviews complaining but it was really wonderful). Beds are comfortable.

Stayed in February 2024

Everything was as expected.

The breakfast was fantastic and there were varieties. The room was of normal temperature, which means we were able to sleep comfortably and without blankets despite the cold outside. The location was perfect, right in front of the ski arena and surrounded by restaurants and shops for ski gadgets for rentals.

Stayed in January 2024

Brakfast and dinner was very busy and you need to wait the food in buffet.

Good location and very friendly stuff.

Stayed in February 2024

the dinner was awful. honesty very tasteless and no main option for vegetarian and I wouldn’t be fussy but even the quiche had cod in it. the room was roasting at night , far too warm. uncomfortable

lovely charming hotel close to the main square. staff very helpful. breakfast was nice

Stayed in February 2024

The family rooms are very small for 4 persons. The bathrooms are rather dated and would benefit from a renovation. The pool is small. There were a few extra costs that we had not anticipated: the Parking is 25 euros per day, the pool requires a swim cap (can be purchased at the hotel ), all the games in the gaming room have to be paid for (with coins).

Very good location close to the lifts. The half pension is a good option for families, the breakfast and dinner buffets have a lot of choice and are good.

Stayed in February 2024

Car parking very expensive. Evening meal, a buffet, also expensive. The view from our room was of the rear parking area which looked scruffy.

Location good for the restaurants and bars Breakfast good

Stayed in February 2024

Heating was from A/C there was no radiator. It would be great to have possibility to dry clothes. There was no kettle in the room. Receptionists gave me thermos with hot water instead!. No parking.

Location was second to none. Hotel have great old fashion feel. Swimming pool was small but water perfectly warm. Nice mountain views. Breakfast adequate, no frills.

Stayed in February 2024

Rooms are far too hot and no instructions how to turn off. Also no info on what number to call for reception.

Lovely set out, staff is amazing

Stayed in February 2024

Nothing to suggest versus the price, met expectations.

The hotel is priced at mid/upper levels and achieved expectations for the price. The staff experienced and regular for the ski season and ready to answer any queries, polite and helped deliver the charm of the hotel. The buffet style food was satisfactory and met expectations. Bar prices good value for money. The car underground garage was convenient and priced well. The ski lockers helped organise day to day family skiing. The walk to the main chairlift (Al Andalus) took about 5/10 minutes depending upon children speed though a few flights of stairs of note. The hotel was charming and bedrooms satisfactory and met our expectations. We enjoyed our stay.

Stayed in February 2024

Mattress very firm

Food fantastic Nice bar Indoor pool looked good Spacious bedrooms Cheerful staff Short walk to lifts.

Stayed in February 2024

Staff, breakfast, quiet and great location

Location was perfect for lifts and town centre

Stayed in February 2024