Plaza San Martín, 5, Madrid City Center, 28013 Madrid, Spain
#128 of 443 hotels in Madrid
Guests' ChoiceBased on 1081 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.7
Facilities
8.7
Staff
8.9
Value for money
8.3
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 23, 2024
Chris
United States of AmericaPricey for the accomodations.
nice sized rooms with fine amenities.
Stayed in June 2024
Reviewed: June 19, 2024
David
AustraliaPerhaps a bit pricy.
Location is superb, big rooms and we found it very quiet being on the top floor. Cute old lift too.
Stayed in June 2024
Reviewed: June 12, 2024
Serbjit
CanadaFor the price of the hotel breakfast should have been included
Stayed in June 2024
Reviewed: June 9, 2024
Edgardo
United States of AmericaLocation, good value
Stayed in June 2024
Reviewed: June 7, 2024
Aymen
United States of AmericaVery clean property with an amazing location and very helpful staff
Stayed in June 2024
Reviewed: June 4, 2024
Mary
United States of AmericaNo coffee machine in the room.
The hotel is historic yet had modern updates. The atrium is beautiful. The location-fantastic.
Stayed in May 2024
Reviewed: June 4, 2024
Bruno
AustraliaRoom looked into a void (No view), Breakfast offered fresh cooked eggs. The location was in good walking distance to most attractions.
Stayed in May 2024
Reviewed: June 1, 2024
Dorothy
United KingdomNothing
Lovely big room and bathroom with clean towels every day
Stayed in June 2024
Reviewed: May 29, 2024
Vittoria
ItalyThey upgraded me to a suite for no apparent reason, which made my stay extra-comfortable. The location is ideal. Everything is run smoothly. Breakfast was healthy and varied, delicious. Staff were all very helpful.
Stayed in May 2024
Reviewed: May 27, 2024
Noel
SingaporeSome inconsistency in room amenities- no slippers in our bigger unit but provided in the smaller one.
Location. Helpful staff. Service recovery very good - on our last night there was a huge leak in our bathroom. Staff promptly switched rooms for us and even refunded the cost of that night’s stay. Very impressed. Excellent breakfast spread. Restaurant staff very proactive and service oriented. Nice.
Stayed in May 2024
Reviewed: May 26, 2024
Shun
Hong KongRoom too small
Cleanliness, location
Stayed in May 2024
Reviewed: May 12, 2024
Sara
OmanNo mirror in the room No wardrobe No kettle but I guess they can provide one if you ask.
Great location. Everything is within walking distance.
Stayed in May 2024
Reviewed: May 12, 2024
Maryellen
United States of AmericaThe on site restaurant with a patio
Stayed in May 2024
Reviewed: May 11, 2024
Ali
BelgiumVery clean rooms,very comfortable beds and very nice staff .
Stayed in May 2024
Reviewed: May 11, 2024
Theodora
Greecevery friendly staff at breakfast. Comfortable spacious and quiet room
Stayed in May 2024
Reviewed: May 10, 2024
Mark
United States of AmericaBreakfast pricing is high
Nice room and bed. Clean and a great location.
Stayed in May 2024
Reviewed: May 9, 2024
Andrew
United KingdomOnly downside was the view from the room which was the roof and a wall.
The location is excellent and the staff were very helpful. Room was clean and the bathroom was great and well equipped.
Stayed in May 2024
Reviewed: May 9, 2024
Milos
SerbiaSmall room
Location
Stayed in April 2024
Reviewed: May 9, 2024
Sammy
United States of AmericaThe room and bathroom were pretty small.
Excellent central location with many nearby attractions and restaurants.
Stayed in May 2024
Reviewed: May 9, 2024
Marcia
United States of AmericaLove the would work, the lovely courtyard and the very good breakfast
Beautiful old building. Very quiet uncomfortable.
Stayed in May 2024
Reviewed: May 6, 2024
Maria-fernanda
PanamaHair dryer is hard to use. Towells are old
Breakfast excellent, staff very professional. Excelent location
Stayed in May 2024
Reviewed: May 6, 2024
Ivana
United KingdomNothing.
Lovely hotel in the historic centre. Excellent breakfast, comfortable room.
Stayed in April 2024
Reviewed: May 6, 2024
Bruce
United States of AmericaNothing!!
The hotel is spectacular, the rooms lovely, the lobby beautiful, the staff exceptional!
Stayed in May 2024
Reviewed: May 4, 2024
Ivan
Costa RicaThe location is excellent and the infraestructure is amazing too!
Amazing property, very beautiful! I received a great customer service from Adan Pedraza, amazing person and extremely kind!
Stayed in May 2024
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