Calle Mulhacen 1 , 30860 Puerto de Mazarrón, Spain
#3 of 5 hotels in Puerto de Mazarrón
Guests' ChoiceBased on 550 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
8.1
Facilities
8.7
Staff
8.7
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 26 September 2024
Brent
SpainNot enough staff, long wait at the bar for service
Great hotel and we had an outstanding view of the port and surrounding areas
Stayed in September 2024
Reviewed: 25 September 2024
Renee
United KingdomThe staff seem very disinterested in actually serving you or helping so getting anything is like pulling teeth. Food isn't anything you would want to eat for more than a couple of days and the area is pretty uninspiring but for the rate and location we didn't expect much else anyway.
A pretty standard Ramada/Wyndham style hotel - does what it says on the tin. Views were nice enough, room was comfortable.
Stayed in July 2024
Reviewed: 25 September 2024
Janet
United KingdomPool area could do with more attention, looking a little tired and needs cleaning more regularly....cushion covers etc Inside cocktail bar wasn't open so drinks only available at the pool bar....could do with one more member of staff on duty. Food not served anywhere in the hotel between 15:30 and 20:30 which is really bizarre! We arrived and went down to the bar around 16:00 starving after our flight....but no food available! Never known this in a hotel before....missing a trick... even if only snacks available would be better than nothing.
Room was very clean with an amazing view of the sea and town. Hotel was quite quiet which was a bonus. Lovely breakfast with all options catered for. Pool area was quiet so always had sunbeds available. Secure car park available but probably not needed as plenty of parking nearby. All public areas inside were clean and tidy too. Staff very friendly, even with our limited ability to speak Spanish :) Walking distance to the port, downhill going and uphill on return taking around 15 mins. Supermarket within walking distance too so very convenient location.
Stayed in September 2024
Reviewed: 22 September 2024
Karl
United KingdomNothing
The resort was better than anticipated and excellent value for money Staff were helpful and attentive Very clean, kettle, iron and board in the room Those little touches cost very little but make your stay more enjoyable Good choice for the buffet breakfast
Stayed in September 2024
Reviewed: 19 September 2024
Julie
United KingdomBreakfast terrible. Eggs were cold both mornings, toast took 3 goes through the toaster until toasted properly. Tea and coffee from machines were horrible.
Location ok but still a little far out from main town and port. Pool area very nice with bar and lovely seating to eat during the evening
Stayed in September 2024
Reviewed: 19 September 2024
Janet
United KingdomNothing we didn’t like. Hot breakfast - eggs could have been hotter.
View from the generous balcony Swimming pool and bar area were luxurious Staff were friendly and the room was excellent Cold breakfast selection was good
Stayed in September 2024
Reviewed: 15 September 2024
René
SwitzerlandThe breakfast price is too expensive for what it offers Apart from the beach bar which was always well serviced, the reception staff could be more welcoming and warm
The room was comfortable and new. The balcony and its seaside view were amazing. The everyday room cleaning were very professional
Stayed in September 2024
Reviewed: 14 September 2024
Phillip
SpainEverything was OK
The location was good not to far from the amenities the ambience of the hotel was good and facilities
Stayed in July 2024
Reviewed: 10 September 2024
Andy
United KingdomAll good
View
Stayed in September 2024
Reviewed: 9 September 2024
Kerr
SpainNot a great location from the beach etc
Bed comfortable and big breakfast ok
Stayed in September 2024
Reviewed: 5 September 2024
Rhona
United KingdomThe steep hill location
Pool area
Stayed in July 2024
Reviewed: 1 September 2024
Louise
United KingdomLovely pool, great staff, room was basic but very clean, great bathroom but lacked a few extras like shower cap but i managed to get one in a nearby shop other than that all was lovely great breakfast and food lovely
Stayed in August 2024
Reviewed: 30 August 2024
Elke
BelgiumRoom hygiene and comfort were very good. Friendly staff. Excellent breakfast buffet.
Stayed in August 2024
Reviewed: 29 August 2024
Joanna
SpainA couple of sunbeds on the terrace would have been good (only dining chairs) No indoor restaurant at lunch or dinner (it was very windy)
Good location with fantastic views Nice pool, plenty of sunbeds We stayed in a suite, very comfortable with a huge bed, well equipped bathroom and a wrap-around balcony. Nice bed linen and fluffy towels. Great choice at breakfast, lots of gluten free options for me. Big tick! Friendly, helpful and knowledgeable staff.
Stayed in August 2024
Reviewed: 27 August 2024
Karen
United KingdomThe only thing I think could be improved was to have air conditioning in the corridors and restaurant in the hotel. There was air conditioning in the room, which was excellent, but there was no air conditioning elsewhere.
We loved this hotel. The staff were so helpful. I had booked an adapted room by mistake and even though it was my fault, we were moved and updated without any problems. The breakfast was delicious and catered for all preferences.
Stayed in August 2024
Reviewed: 22 August 2024
Neil
SpainTV In room was disappointing. Not all local terrestrial channels available and unable to use version original language because tv units were old and outdated
Lovely clean modern hotel
Stayed in August 2024
Reviewed: 14 August 2024
Karl
United KingdomGreat pool and rooms
Stayed in August 2024
Reviewed: 12 August 2024
Linda
SpainThe pool was a little small for the size of the hotel
Room was lovely and spacious with a see view and fully air conditioned. Beautiful setting and comfortable seating in the garden area. It was just a short walk down to the port with plenty of bars and restaurants. Exactly what we were looking for. We would definitely stay again
Stayed in August 2024
Reviewed: 11 August 2024
Emma
United KingdomRestrictions on food, funny timings and no flexibility. Bit frustrating when you have teenagers who want to eat all the time.
Beautiful location on top of the hillside over looking the port and sea. Views and breeze were amazing.
Stayed in August 2024
Reviewed: 2 August 2024
Becky
United KingdomVery clean and tidy ! Lunch menu is amazing!
Stayed in August 2024
Reviewed: 30 July 2024
Nicola
United KingdomThe location was difficult if you have walking difficulties as the hills to the port area and beach are hard to walk Feel that’s it’s slightly over priced per night for what it is Room service they never answered the phone after trying 3 times and reception never answer to ! Only down side Not great at making cocktails as unsure of ingredients and no passion making it
It was clean and hotel was nicely laid out Breakfast lunch and dinner times are good Great views The area it’s self is amazing weather in July is extremely warm
Stayed in July 2024
Reviewed: 29 July 2024
Mb
SwedenBreakfast was average. Pool was small and not the cleanest.
Nice views over the city. Well designed bathrooms.
Stayed in July 2024
Reviewed: 28 July 2024
Anna
United KingdomThe breakfast was okay. But the hot items were quite often cold
Very clean lovely room
Stayed in July 2024
Reviewed: 27 July 2024
Gayle
United KingdomWe couldn’t get any food when we arrived and were told different times and availability of when we could get food and how. Very confusing.
Cleanliness, view, pool area, room, reception staff, pool bar staff.
Stayed in June 2024
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