Calle Mulhacen 1 , 30860 Puerto de Mazarrón, Spain
#3 of 6 hotels in Puerto de Mazarrón
Guests' ChoiceBased on 447 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
8.1
Facilities
8.7
Staff
8.7
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Terry
United KingdomThe double room was very small (room 202)
The staff were very friendly and helpful. Facilities were excellent. Very good view from the room
Stayed in May 2024
Reviewed: 21 May 2024
Teresa
SpainAway from the busy beach area, lovely clean hotel and rooms adequate size with a/c . Parking available outside for free. Dining room meals reasonably priced for a hotel. Coffee bar in the mornings around the swimming pool. Also reasonably priced breakfast as we opted to eat at the hotel, tea & coffee facilities as well as a small bar fridge. Shower was fantastic with plenty of refillable gels, shampoo, conditioner & hairdryer. Plenty of clean towels.
Stayed in May 2024
Reviewed: 18 May 2024
Eric
United KingdomReception were very helpful, and our room ( Premium Delux with Sea View) was very good. A large double bed was very comfortable and daily housekeeping kept it very clean with fresh linen and towels when asked for. We stayed in mid May 24 and the hotel was not packed. The bar and restaurant staff were very attentive and provided excellent service. Breakfast was buffet and had a good selection of cereals, pastries and bread. A good selection of cold meat and cheese, and a small selection of hot food. Unlimited tea, coffee and fruit juices. The restaurant menu is not extensive, but what we ate was good. My wife was in a wheelchair and lifts were fine, access around the pool area, bars, and restaurants was good.Our room required us to navigate 4 steps on the way from the lift, which we knew about, and chose this rather than an accessible room.
Stayed in May 2024
Reviewed: 18 May 2024
Janette
United KingdomFriendly staff, exceptionally clean room, comfortable beds, and great price
Stayed in May 2024
Reviewed: 14 May 2024
Malcolm
United KingdomWe said room must be accessible, on arrival we were told that was only a request but they had given those rooms to others although we booked months in advance. Was twice accused directly of lying by a staff member. Received no apology when his manager pointed out he was wrong and had not checked properly.
Some staff excellent. Breakfast good, lots of choice
Stayed in May 2024
Reviewed: 12 May 2024
Ainsworth
SpainVery noisy. Doors banging . Your given 4 coffee sachets but only 2 tiny milks . Went to reception to ask for more milk they charged me 2 euro... No mention during check in about dinner or breakfast. Just what floor your room was on. Be careful when you take an upgrade on booking.com. as hotel charges alot more than what was quoted.. hotel quick to blame booking.com and wasn't wanting to fix the price even tho I had email....
Location is great. Very clean Quick check in.
Stayed in May 2024
Reviewed: 12 May 2024
Ros
New ZealandReally nicely appointed complex in a nice residential area on a hill. Great views. Free street parking.
Stayed in May 2024
Reviewed: 28 April 2024
Ken
SpainHotel position. Problem discussing a wrong price charged for the room. With at one time raised voice being used. Problem not solved and higher price charged.
Great decor and interesting artwork
Stayed in April 2024
Reviewed: 26 April 2024
Audrey
United KingdomCheck in very slow, we waited nearly 40 mins to check in, one reception staff working and 8 people waiting, no welcome or coffee or even eye contact for 40 mins, not the best Like everyone else said the orange juice is horrendous! You may as well be drinking it after! Everywhere else we stayed in region had lovely fresh squeezed orange juice, not hard in an area the grows them! Come on Ramada you need to up your game! We paid very little for the smaller hotels and their welcome and facilities and food are far far superior to yours
Lovely clean modern rooms
Stayed in April 2024
Reviewed: 20 April 2024
Bernard
Spainthe hotel entrance is not on the front of the hotel, you need to travel around the hill to gain access
the hotel is clean and fresh and will be full in the season. the facilities are there for all to enjoy
Stayed in March 2024
Reviewed: 15 April 2024
Mary
SpainWe only stayed for one day so I can't think of anything else in the short time we stayed.
I loved the garden landscaping best of all and the interior decor of the hotel.
Stayed in April 2024
Reviewed: 31 March 2024
Mia_16
CroatiaI was missing jamón on the breakfast
Everything was very clean, the view from the room was amazing and beds were super comfortable.
Stayed in March 2024
Reviewed: 22 March 2024
Dave
IrelandNothing
Excellent room with a lovely view, very clean and comfortable. All the staff were extremely helpful.
Stayed in March 2024
Reviewed: 21 March 2024
Sir
SpainNo means of switching the balcony lights off, which remained on all night, and thus not being able to open the curtains at night.
Location
Stayed in March 2024
Reviewed: 20 March 2024
Prue
SpainNothing
The food was perfect, the room was beyond expectations.
Stayed in March 2024
Reviewed: 15 March 2024
David
United Kingdomnothing
great hotel should definitely have a higher rating , fantastic room amazing view
Stayed in March 2024
Reviewed: 8 March 2024
Diane
SpainBeacuse of the time of the year the breakfst was adequate but for a hot dish there was only scrambled egg and bacon. The hot plate was not being used. There was plenty of cold cuts and bread/cake products
We were upgraded to a sea view room on the 4th floor. The hotel is quite near to the sea but you can only see the sea from the 4th floor. The room was very spacious and was well fitted with all that you require including a kettle and tea/coffee making requisites. The grounds are extensive and appear to go around most of the hotel
Stayed in March 2024
Reviewed: 3 March 2024
Garry
United KingdomEverything. Staff were excellent, surroundings fabulous.
Stayed in March 2024
Reviewed: 12 November 2023
Justazeb
LithuaniaPerfect hotel, enjoyed everything from communication with staff to the room itself. Room was clean and nice, had kettle and you could make your ow tea or coffee. The breakfast was very tasty and the view from bar as well veey nice:)
Stayed in November 2023
Reviewed: 7 November 2023
Lee
SpainNothing.
Everything, very clean high standards, comfortable beds great facilities
Stayed in November 2023
Reviewed: 30 October 2023
Ben
United KingdomNeighbourhood
Breakfast was good
Stayed in October 2023
Reviewed: 24 October 2023
Nicole
United KingdomThe first room we had was terrible it had the worst sewage smell so if you put in 403 ask to be moved! They seemed to know about it as they had no arguments about moving us as soon as we complained we were instantly moved to a bigger and better room
Great location
Stayed in October 2023
Reviewed: 24 October 2023
David
SpainWe booked room only but on the second day decided to have breakfast albeit at 12 euro per person it was extremely expensively priced. The reality was disgraceful, fried egg scraps floating on a tray of greasy cooking oil, sloppy scrambled egg, dried up meat dish, ño fruit. 12 euros for a cup of coffee and 2 rounds of toast.
The view from the room was very good.
Stayed in October 2023
Reviewed: 19 October 2023
Christine
United KingdomNothing
Love it . The garden and pool are so nice
Stayed in October 2023
Reviewed: 19 October 2023
Gordon
United Kingdomhotel is on quite a steep hill, but manageable
room was fine for a short break breakfast a little basic and good enough for short stay
Stayed in October 2023
Houston, USA
Budapest, Hungary
Limoges, France
San Pedro La Laguna, Guatemala
Chiang Khong, Thailand
Muang Không, Laos
Makarska, Croatia
Cercy-la-Tour, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content