Pintor Maella, 35, Camins al Grau, 46023 Valencia, Spain
#91 of 155 hotels in Valencia
Guests' ChoiceBased on 695 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.1
Staff
8.8
Value for money
7.7
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 June 2024
Maria
Philippinesthere was no available dinner because there was an event at the hotel.
the hotel was very modern.
Stayed in June 2024
Reviewed: 18 June 2024
Traci
United StatesWe did not like that it was under construction and we were not informed before we arrived.
The location and service at the hotel were great.
Stayed in May 2024
Reviewed: 13 May 2024
Judith
United StatesRooms were not ready when we arrived a bit early but staff locked our luggage up while we went walking. Rooms were clean and very comfortable. The lock on our door would not work so we asked for another room. The hotel was full so we had to wait about 30 min for maintenance to come repair the lock. Breakfast was very good with lots of choices. There is a lovely walking park across from the hotel.
Stayed in April 2024
Reviewed: 5 May 2024
Nevena
BulgariaDirty bathroom, lobby in need of renovation
The breakfast and comfortable bed
Stayed in April 2024
Reviewed: 5 May 2024
Miguel
NetherlandsCan't think of anything.
We were very happy. We had asked for a quiet room because we have a toddler and they gave us a great one on the first floor. There was a dance event one night and we didn't hear a sound. The room was clean, with plenty of space, a desk and a coffee table and armchair. We also had a lovely cot for the toddler. One aspect we also liked is that the room where we left our luggage on the last day was actually locked and they gave us a receipt. It had little details like a night light and a bidet which were useful for us. All staff was very friendly.
Stayed in April 2024
Reviewed: 4 May 2024
Sherry
United StatesWe would have loved having the smart tv allow us to access our own Netflix or YouTube streaming services. That is such a huge help for non Spanish speaking visitors.
The hotel was very nice and the staff was wonderful. The breakfast was amazing!
Stayed in April 2024
Reviewed: 29 April 2024
Tav
Italyn. 1 cockroach in the bath tub
Stayed in April 2024
Reviewed: 28 April 2024
Lee
United KingdomPool area closed and no info on booking
Excellent breakfast - beautifully done and good coffee
Stayed in April 2024
Reviewed: 21 April 2024
Katie
SpainAircon was quite noisy
Location. Comfortable beds.
Stayed in April 2024
Reviewed: 18 April 2024
Sergei
Czech RepublicNo teapot and coffee machine in the room
The location is good. Right next to the area with modern architecture. There are several bus stops nearby, but metro is 20 minutes away by foot. There is a big supermarket nerby, but it's closed on Sunday
Stayed in February 2024
Reviewed: 13 April 2024
Anca
RomaniaThe hotel is outdated, needs some renovation urgently They actually renovate the entrance (I assume) and this caused a lot o noise during the day. If you plan to take a nap, forget about it
The location, close to the main attractions The breakfast was fine
Stayed in April 2024
Reviewed: 9 April 2024
Aaron
MaltaNo kettle in room, only available in premium rooms. Unfortunatelyt there was noisy maintence works going on at the reception area which were heard alot from our room. Fully understand the need for maintenance but it did spoil abit the experience at the hotel.
Excellent location, cleanliness, comfort of bedding, good free wifi in room, courteous staff, varied and delicious breakfast.
Stayed in April 2024
Reviewed: 3 April 2024
Rob
NetherlandsSmall room, needs some upgrades
Perfect location
Stayed in April 2024
Reviewed: 27 March 2024
Hassan
EgyptThe old restaurant was closed
The breakfast was good enough and location was good as well
Stayed in February 2024
Reviewed: 25 March 2024
Karen
United KingdomI was under the impression the pool would be able to be used, however it wasn't clear when we booked that wasn't the case, Also we ordered an alarm call at 2.15am which we didn't receive, luckily I put a back alarm on my phone.
The room, location and staff were excellent
Stayed in March 2024
Reviewed: 13 March 2024
Julian
SpainIt is simply a joke to offer orange bottled juice in a four star hotel in Valencia, in the midst of the orange season. Unacceptable!
Stayed in March 2024
Reviewed: 12 March 2024
Stefan
AustriaHmmmm, Rafi was brilliantly helpful. He offered my son and I suggestions that helped our city trip. Christian or I don't know if I have the name right, at the breakfast buffet always welcomed us with a smile and a small chat that gave our day a boost. Unfortunately the pool was under construction but that did not matter. And oh! my the hotel is close to so many sightseeing attractions or just a bus away. We had a blast in Valencia thanks to the hospitable staff of the hotel.
Stayed in February 2024
Reviewed: 16 February 2024
Mark
United KingdomNothing to dislike
The staff were great and extremely helpful
Stayed in February 2024
Reviewed: 12 February 2024
David
United StatesConvenient, nice, simple rooms. Comfortable. Breakfast not great but ok.
Stayed in January 2024
Reviewed: 11 February 2024
Thitapron
ThailandNothing
Staff and service very good 👍🏻
Stayed in February 2024
Reviewed: 20 January 2024
Sally
United KingdomBreakfast Buffett needed change is what was presented I had for 8 days and it was the same every day
Great location , great staff very helpful , internet did not irk on my system as open network . But with perseverance staff sorted the problem And gave me business internet
Stayed in January 2024
Reviewed: 2 January 2024
Andrey
SpainLobby bar may be closed in the evening after 18:30, but there are many other options in the vicinity of the hotel. So it is not a problem
Comfortable clean rooms and good service. Friendly staff.
Stayed in December 2023
Reviewed: 5 December 2023
Yvonne2017
IrelandSome of the rooms are quite dated... they need to be completely refurbished. Travelled with a group of friends, and one unfortunately got a room without a functioning airconditioner in the sweltering heat 😢 😕
The breakfast was really nice 👌🏾 ... I also loved the location, shops, bars & restaurants are very close by... There's also public transport running, right in front of the hotel.
Stayed in October 2023
Reviewed: 4 December 2023
Nick
United KingdomThe gym, to be honest we booked the hotel at first based on a treadmill being shown in the images. In hindsight we never needed it as the weather and outdoor location for running was delightful.
The staff were so accommodating
Stayed in December 2023
Merimbula, Australia
Blagaj, Bosnia-Herzegovina
Rio de Janeiro, Brazil
San Mauro a Mare, Italy
Berwick, Canada
Makkah, Saudi Arabia
Lisbon, Portugal
Islamabad, Pakistan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content