Baleares, 2, 07600 El Arenal, Spain
#55 of 69 hotels in El Arenal
Guests' ChoiceBased on 196 hotel reviews
6.7Cleanliness
7.2
Comfort
7.1
Location
7.5
Facilities
6.8
Staff
8.1
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 7 September 2024
Conroy
United KingdomFake bacon Limited selection of fruit
Location was great, staff fantastic. The selection was ample
Stayed in September 2024
Reviewed: 7 September 2024
Geoffrey
United KingdomFood a bit bland.No tea/coffee making facilities in room.
Clean.Nice pool area. Good location
Stayed in September 2024
Reviewed: 16 August 2024
Dylan
United KingdomMore sunbeds by the pool would’ve been great as it was hard to get one so we spent most of our days by the beach.
Property did its job. Clean, close to beach, nice staff!
Stayed in August 2024
Reviewed: 4 August 2024
Aghna
SwitzerlandThe shower was leaking.
It was clean and the location was good (close to the beach) The people were really nice
Stayed in August 2024
Reviewed: 24 May 2024
Sonia
SpainThe bed is very uncomfortable No early breakfast option
Very clean and quiet, great location
Stayed in May 2024
Reviewed: 3 May 2024
Jaimes
United KingdomWalls are paper thin could hear everyone walking past and talking all night
Great doom size and balcony
Stayed in May 2024
Reviewed: 24 April 2024
Olga
United KingdomMy bed was very very squeaky
It's a great value for money . Food was actually pretty good , even though there wasn't a lot of choice it was all fresh and a lot better than some 3 star all inclusive
Stayed in April 2024
Reviewed: 21 April 2024
Jacque
United KingdomThe food options for all inclusive was the smallest I have ever seen anywhere, less than 5 options at lunch and dinner
Great location, good sized rooms which were clean and modern
Stayed in April 2024
Reviewed: 11 April 2024
Hannah
United KingdomCouples rooms have two single beds not one double bed
Pool is really nice
Stayed in April 2024
Reviewed: 1 November 2023
Graham
United KingdomFood very limited for vegetarian, usual poor choice and cold. No salad bar. Lift broken when leaving for airport at 4am, not good with limited mobility.
Nice clean rooms, comfy beds. Nice views from high floor. Wine nice Nice staff
Stayed in October 2023
Reviewed: 26 October 2023
Filipa
PortugalThe hotel is a bit old and needs some renovations. The location is next to arenal beach, very busy and more a party spirit. Don’t recommend for families. Bathrooms were broken. Beds were super uncomfortable and felt like they were about to break.
The staff were super friendly! ⭐️
Stayed in October 2023
Reviewed: 25 October 2023
Mohamad
NetherlandsThe beds were bad, they made noises when sleeping, the rooms were not insulated as you could hear everything from the neighboring rooms. We asked to change the room, but this was not approved. We went out in the morning and I locked the room door, and when I returned in the evening, I found the room door and the balcony open. Fortunately, I did not lose any of my belongings, but I find this to be a great negligence. The staff apologized for this. The food was a varied open buffet and the service was good, but I wish they would take more care with the dinner food, as the chicken was sometimes not cooked well.
The location was very good, the staff was friendly, and the staff in the canteen were also friendly.
Stayed in October 2023
Reviewed: 1 October 2023
Edita
LithuaniaJust Pool and skybar was not bad ,everything else is bad ...from food to room ..Photos and reality does not match
Pool and skybar , ...personal was nice
Stayed in September 2023
Reviewed: 7 September 2023
Maroc
United KingdomEverything about the stay was nice the only issue I would say was the food was nearly the same every day with limited variety. The usual chicken nuggets, chips, pasta and occasional paella. Apart from that it was a good stay and the staff were really friendly.
Staff were helpful and friendly rooms were clean and the location is great only a short walk to the beach and you can find most shops nearby.
Stayed in July 2023
Reviewed: 4 September 2023
Edith
EstoniaParking lot could be closer. Walls are hear trough, A/C didn't produce enough cool air
Near the beach, nice pool and sunbathing area, nice stuff.
Stayed in August 2023
Reviewed: 4 September 2023
Alena
SlovakiaWe booked all inclusive but the alcoholic drink were limited to 3 drinks per person on lunch and dinner. And also there was always queue for the drinks as well as for the food. Pool has all the beds in the shadow all the time and only chairs were on the sunshine side. Except of this very nice experience.
Hotel has perfect location near the beach. Nice rooms with balcony, also shower was big and all the hotel is very clean. Stuff is nice and helpful. They cook good meals.
Stayed in August 2023
Reviewed: 15 August 2023
Baron
France1. The space was not very spacious. 2. There was damaged furniture. 3. The walls were inadequately insulated; we could hear our neighbors clearly. It was challenging to sleep due to their loud drinking and talking around midnight, at 1:00 AM. 4. We didn’t have a fridge; it would have been a good feature to add. 5. We didn't enjoy the quality of the buffet, from breakfast to dinner. We felt that the food wasn't always fresh or well-cooked.
1. Great location: We are close to the beach, restaurants, transportation, and bars. 2. Cleanliness: Good cleaning; we always received fresh towels. 3. Sky Bar: This was unexpected for a 3-star hotel. A very good feature with a DJ, a bar, and a beautiful view of the city. 4. The room: We were fortunate to have a room with a sea view from the 7th floor.
Stayed in August 2023
Reviewed: 14 August 2023
Ivan
CroatiaRooms are awful they dont look same in pictures. beds are too small like 1.7m and there is nothing to do in hotel except pool which is small and only open from 12 to 19h.
Food and wine was great. Staff was very kind and location is nice.
Stayed in August 2023
Reviewed: 7 August 2023
Antonella
IrelandSomeone of the Restaurant staff were rude.
All inclusive
Stayed in August 2023
Reviewed: 25 July 2023
Hannah
United KingdomThe dining room is quite small and the layout means you have to queue and get all of your courses at once. The rooftop pool and bar is advertised as open 18.00 - Midnight yet opens at 8pm. It's a same you cannot access it in the daytime.
You do get what you pay for. We went as a couple for a short break. The rooms were clean and comfortable. The staff were all friendly (bar one!) The reception staff were great, cleaning staff and in particular Jesus (bar staff) and the lifeguard we called Neymar were brilliant. The food is repetitive and there's not a huge selection but you will not go hungry. It's in a great location easy to access the beach, restaurants, bars & buses etc.
Stayed in July 2023
Reviewed: 16 June 2023
Triantafyllos
GreeceCleaning services, hard to find parking spots in the area
Great variety of breakfast and dinner choices. Friendly staff, drinks in reasonable prices and clean pool.
Stayed in April 2023
Reviewed: 24 May 2023
Sylvia
ChilePersonal muy amable
Stayed in May 2023
Reviewed: 2 May 2023
Kay
United KingdomOur only slight criticism would be that tea and coffee could be available to help yourself from the machines rather than having to go to the pool bar each time. We weren't really fond of the ambient music.
Really lovely staff. Spotlessly clean. Food quite good. Very comfortable beds. Very convenient for airport. Really lovely orange or lemon water available all day.
Stayed in May 2023
Reviewed: 19 April 2023
Martin
Slovakiastate of rooms, single room was really small, absolutely no parking in that area and food was same every day, but still i got more than i paid for, value to price was supercool.
staff was really nice, skybar looks amazing.
Stayed in April 2023
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