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Reviews of Hostel Cross

Rúa da Cruz 14, 27001 Lugo, Spain

#32 of 36 hotels in Lugo

Guests' Choice

Review score

Based on 119 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.5

  • Location

    9.0

  • Facilities

    7.6

  • Staff

    7.1

  • Value for money

    7.9

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 24 October 2024

    8.0
    Great value, good location!
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights

    Great value, good location!

    Stayed in September 2024

  • Reviewed: 27 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    Sleeping in a cabin that could be closed with a blackout was much more comfortable than I initially expected. The privacy is truly adequate, providing a great experience.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    6.0
    Was nice but needs some attention in areas
    • Couple
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There was no blind on my bed

    Privacy in the beds

    Stayed in September 2024

  • Reviewed: 24 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Obviously a popular place for years, seems that theyve taken their eye off the ball a bit. The lady prepping is obviously a previous pilgrim and id politely suggest she finish the camino. Got attitude as id arrived just after the check in time of 1 but she hadnt finished, not my issue. Mattresses and pillows which were plasticised are threadbare and need replacing. Maybe a place thats enjoyed past success and has lost sight of running a great hostel

    Convenient, clean

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The leanings only include the bottom sheet and the cover for the pillow, nothing else. The towel is minimalist and do not dry at all. They are disposable so I truly recommend to bring your own stuff

    Rooms were clean and the location is amazing

    Stayed in August 2024

  • Reviewed: 23 July 2024

    7.0
    Simple Short Stay
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The facility is dated. The matter was coverings are cracked and haven’t been replaced or refurbished. Almost all beds creak - despite being ‘pod’ style. There is no storage for larger backpacks, so hiking the Camino with full pack - it wasn’t my finest choice. Checking was supposed to be wholly electronic (via an ATM / machine in the wall) I arrived and found the proprietor unable to check someone in. I’d booked on booking and for some reason she phoned in my checkin and the machine spat out my key. No washing facilities that I was made aware of - this is more a travellers hostel than a hiking one.

    Location was good, albeit above a bar. Works for some. Not for me. It was a little loud till late. The bed was comfy, there was a blanket available. You get a bottom and top sheet, albeit paper; and a locker for small things. Each bed has a light and a privacy blind.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    6.0
    We wish we had just stayed at the municipal.
    • People with friends
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    While the location was nice during the day, at night the music was really loud and kept everyone awake. Additionally, the room was very warm at night.

    Everything was very clean and it was a nice location in the city.

    Stayed in June 2024

  • Reviewed: 16 July 2024

    8.0
    Excellent service and hostel
    • Business trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The party in the plaza until really late

    The location, it is near restaurants the plazas and many bars

    Stayed in July 2024

  • Reviewed: 15 July 2024

    8.0
    Good stay , but noisy
    • Leisure trip
    • People with friends
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from the bar at night.

    Location.

    Stayed in July 2024

  • Reviewed: 27 June 2024

    8.0
    Great location and price, but noise and heat is incredible.
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The street is filled with bars and partying, and noise goes on until 4 in the morning. The pods with the curtain down have no ventilation, so they become like a sauna over night.

    Automated check in

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Hotel Cross is a beautiful Hotel with clean beds at a great location.
    • Leisure trip
    • Family with young children
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    The hotel had no common facilities and no staff other then an attendant to open the font door on arrival.

    The room was well decorated, very clean and comfortable.

    Stayed in April 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The room was stuffy if you were not at the window!

    I was relieved to get a bed at the window, so I could have the fresh air.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like the location (should have checked more thoroughly before booking). It’s situated in a narrow street full of bars and it was extremely noisy all night (even with the windows closed) until about 4am - music banging out! It was even noisy turning over in bed!

    It was clean and the facilities were good

    Stayed in June 2024

  • Reviewed: 24 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Smelled like a gym bag

    Location was great

    Stayed in May 2024

  • Reviewed: 10 May 2024

    6.0
    Good value for money but I didn’t have a proper rest
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It was very loud

    Location

    Stayed in May 2024

  • Reviewed: 21 April 2024

    6.0
    Okay, as long as you aren't too bothered about noise.
    • Leisure trip
    • Couple
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The disposable bed sheets and pillow cases. I can see why the hostel choose to have the disposable sheets as its is very clean and hygenic and saves washing, but the experience of trying to sleep with with the paper sheet on top of you was impossible. I needed it as a barrier between me and the fluffy blanket (which couldn't have been very clean as im sure they arent washed between guests) and every time I tried to roll over the paper sheet slipped off and the fluffy blanket was touching me. The paper also didn't feel nice against my skin. I felt like I was on a table at a doctors surgery. The beds are also very creeky and the noise from the bar below is very loud. Both my boyfriend and I agreed it was our worst night sleep in our whole year that we had been travelling.

    The location is perfect. The hostel is really clean. Our possessions felt safe in the locker at the end of our bed. There was a small kitchen to be able to prepare some food if needed. Our check in process was smoothe. The price is very cheap, so while I do have a few negative things to say, I would say it is still okay value for money.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    6.0
    Loud but inexpensive
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The music from the bar downstairs was pretty loud.

    The location is great

    Stayed in April 2024

  • Reviewed: 12 April 2024

    6.0
    Nice place, but the blankets smell bad
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Because of the very central location it was really loud. And the blankets were smelling REALLY bad. Time to wash them! I didn’t risk using them and slept in my sleeping bag

    The location is very convenient, the building is nice and clean, and it’s nice to have the “window blinds” to have some privacy

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I asked via Booking for some information regarding the time-table for the bus and they never replied. The room is quite noisy The assigned bed didn’t have the tent so I changed the bed but I was lucky because noone arrived

    Check in ok

    Stayed in March 2024

  • Reviewed: 2 January 2024

    8.0
    The management needs to drastically improve
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    The doior to my dorm was broken, so no security The wash basin was blocked Both not fixed The hostel is in a bar street with revelry into the early hours No electric kettle The beds were noisy to every movement There is almost no customer service whatsoever. The electronic check in, twice dus not work, no staff at the hostel,, so you have to go to the bar next door, to solve the problem. I sent two emails to the director, one Isabel Looez, no rely at all, still waiting The so called 24 hour help line, does answer their phone Totally poor service and so unprofessional

    A,plethora of toikets/showers A large, well appointed kitchen and common area The dorm beds had roller blinds, a lockable cupboard and fluorescent lighting

    Stayed in January 2024

  • Reviewed: 8 November 2023

    8.0
    Nice place for tourists and pilgrims
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The roller blind was missing at my place.

    Great location in the city centre, very clean property, well-equipped kitchen.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Good for the price.
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The beds and framework of the pods do a lot of noise. The machine at the entrance did not work properly. There is a bar in the same building that had music until 00h. Also there is only one bathoroom for a room that can have 12 people.

    Excellent location. The pods give privacy that is good. I think it is perfect for a single night. I went in October.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    7.0
    Bring good ear plugs or don't sleep
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Bunks creak when people move in their sleep, waking me up

    Very clean, very central

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    Lots of noise and nowhere to put packs—packs were all over the place in the isles. Also the beds were very squeaky-when someone would turn, you’d hear the bunk make noise.

    Nice location. Nice kitchen, nice gathering room

    Stayed in September 2023

Showing 1 – 25

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