Cervantes, 34 2º Planta, Centro, 28014 Madrid, Spain
#298 of 533 B&Bs and Inns in Madrid
Guests' ChoiceBased on 180 hotel reviews
7.9Cleanliness
8.3
Comfort
8.0
Location
9.5
Facilities
7.7
Staff
9.1
Value for money
8.1
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 November 2024
Katherine
United KingdomAmazing location, great price
Stayed in November 2024
Reviewed: 6 November 2024
André
Portugal-
Near to the Main Street, good restaurants and grocery stores near by. Orlando is really nice and was a great host, helping with everything needed.
Stayed in November 2024
Reviewed: 30 October 2024
Gabriela
Czech RepublicIt is a paper house. You hear evertyhing from your neighbours, especially when the poor guy has a cough and runny nose. The bathroom has very inetersting disposition. You need to step over the toilet when you want to have a shower.
The location is perfect, near to the city centre and restaurants. Also warm welcome from the owner when we came, was very nice. They clean everyday your room, but I think that everyday new towels are not neccessary.
Stayed in October 2024
Reviewed: 27 September 2024
Alf
PeruNothing really to worry about but perhaps the double bed was just a bit small. All-in-all very satisfied.
Loved the location! The place was spotless, room was done every day, towels were changed daily. TV set and A/C worked well, bed and pillows were comfortable. Room had a mini-fridge and a full bathroom. Easy access.
Stayed in September 2024
Reviewed: 24 September 2024
Kerenza
United KingdomShower is a little tricky.
Amazing location for exploring Madrid. Good aircon Wi-Fi and the water dispenser in the communal area was really useful. Very clean, comfortable bed, excellent value for money.
Stayed in September 2024
Reviewed: 20 September 2024
Helene
United KingdomThe room, although pleasant was slightly tired, but would not deter us from booking again.
Very good location, friendly, welcoming staff and comfortable room. Bathroom was fine, good shower and handy hair drier provided.
Stayed in September 2024
Reviewed: 11 September 2024
Neville
AustraliaNothing
Great staff.
Stayed in September 2024
Reviewed: 9 August 2024
Luis
NetherlandsSlightly dark common areas, hair dryer did not work well.
Great location in the heart of Madrid, nice neighborhood, good temperature control in bedroom.
Stayed in July 2024
Reviewed: 12 July 2024
Fincs
HungaryThe room was smaller than I expected, the bathroom is especially tiny. We got used to it as two small women but for taller ppl this might be something to consider. The bed is 140cm wide only.
Orlando was a very kind host, we regularly had the room cleaned and provided with new towels.
Stayed in July 2024
Reviewed: 23 June 2024
Soraya
BelgiumBathroom lacks a stand or rack to hang towels on
Great location and nice staff.
Stayed in June 2024
Reviewed: 7 June 2024
Gheorghe
CanadaNothing
Good quality vs. price
Stayed in June 2024
Reviewed: 21 May 2024
Borja
SpainFirst of all, it is a very simple room, with a small balcony overlooking Cervantes street. Also, the bathroom was extremely small; there was almost no place to put the shower mat, actually, or even to move in it. Be that as it may, the room is in need of a refurbishment, because the price paid for it, 120€ per night, is only deserved because of the location.
The best thing about this hostel is its location, in the heart of Las Letras district, right in the centre of Madrid. The staff was friendly and helpful at all times and the room was clean at anytime.
Stayed in May 2024
Reviewed: 4 May 2024
Fermin
United KingdomThe furniture is outdated and the room and bathroom are very small.
The area, barrio de las letras, is a beautiful central area of Madrid, which makes it a great location.
Stayed in April 2024
Reviewed: 21 April 2024
Marina
United StatesFacility is very very old, it needs not cosmetic, but huge renovation. Pieces of coloring of bathtub is tearing out. All focets are worn out.
Perfect location Great price
Stayed in April 2024
Reviewed: 15 April 2024
Vincent
New ZealandLots of street noise which is not so good if you are a light sleeper.
The location was perfect. Easy access. The room had all we needed.
Stayed in April 2024
Reviewed: 6 April 2024
Dickson
United KingdomNearness
Nice place
Stayed in March 2024
Reviewed: 5 April 2024
Marki
CanadaThe noise from the street at night.
The location.
Stayed in April 2024
Reviewed: 4 April 2024
Mihaela
Francesituation, equipements
Stayed in March 2024
Reviewed: 28 March 2024
Michael
United KingdomThe bathroom is a little “tired”
Fantastic host - Arnando. Really helped.
Stayed in March 2024
Reviewed: 18 March 2024
Kseniia
UkraineSmall abnd unconvenient elevator, but since it is 2nd floor, it was not that important.
Very welcoming personnel (Orlando), our room was cleaned after our first night there which I didn't expect from a 2 star hotel. While a bit shabby, the room was clean and wi-fi was very good. Amazing location with a wonderful bakery just around the corner 👌
Stayed in March 2024
Reviewed: 12 March 2024
David
United StatesThe walls are very thin and you can hear everything people say and do in other rooms including when they turn on the water or flush the toilet. If you are a light sleeper it's hard to get a good night's sleep.
Comfortable bed! Great location for walking to the art museums and the Plaza Mayor area. Lots of food and bar options too.
Stayed in March 2024
Reviewed: 15 January 2024
Gunilla
FinlandNext to Prado, clean quiet area
Stayed in January 2024
Reviewed: 5 January 2024
Singh
IndiaThey give you two single beds which wasn’t ideal if you a couple visiting.
Located right in the centre of the city. The square is a km walk from here & so are all other sight seeing options. The room size is good for two people. They give you water filter so that you don’t have to buy water from outside which is a bit of a challenge in Spain. Also the guy at the reception is very kind and will help you when you need.
Stayed in January 2024
Reviewed: 28 November 2023
Tammoon
GeorgiaThe only one should be taken into account is the very small space in bath. In case of inconvenience, one can ask for room with shower (could be more comfortable) and if you are with heavy luggage and big suitcases, please take into account that this is an old beautiful building with old style small elevator.
In whole I loved the stay there, starting from staff kind welcome and helpfulness. The location is perfect, easy to find and easy to access all the attractions, shopping streets and centers are on a walking distance. Perfect wi-fi, easy check-in and possibility to leave luggage after check out. Clean wide room with all must facilities. Daily cleaning of the room (Even without asking) which is much appreciated.
Stayed in November 2023
Gouveia, Portugal
Vichy, France
Fridley, USA
Leuven, Belgium
Reynosa, Mexico
Ravda, Bulgaria
Büsum, Germany
Mathiveri, Maldives
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content