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  5. Reviews of THC Bergantin Hostel

Reviews of THC Bergantin Hostel

Victoria, 1, Centro, 28012 Madrid, Spain

#151 of 533 B&Bs and Inns in Madrid

Guests' Choice

Review score

Based on 261 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.7

  • Facilities

    8.0

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 13 November 2024

    7.0
    Nice hotel
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy outside.

    This hotel has a very good location, the room was comfortable and clean. The staff was very attentive to needs of the guests.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    8.0
    Gracias Kati!
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It is a bit noisy at night because it is in the centre but still, excellent location!

    Excellent location! Kati and Saso (i think the name is correct) were very kind and helpful! Especially Kati, she makes you feel like home! Gracias for all the information and help! I would recommend including a mini fridge in the bedrooms, though.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Could have a minibar and hair drier in the bedroom

    Location really good, 2 minutes from the Puerta del Sol, metro station and possibility to do everything walking

    Stayed in October 2024

  • Reviewed: 25 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Double bed was made of two single beds combined - somewhat uncomfortable Fridge would be usefull Not all staff spoke English

    Location is perfect Staff is friendly and helpful Rooms are cleaned on daily basis Elevator is present

    Stayed in September 2024

  • Reviewed: 25 September 2024

    8.0
    All very good, I would add breakfast and a small refrigerator to keep some food in the room
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast offered

    Location, cleaningness and friendly staff ready to help

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    great value for money, perfect location
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    the room is very small and basic, but it is reflected in the pricing, so no complaints.

    The location is perfect, when the window is closed there is no noise from the street at all, which is amazing. The staff is pleasant and helpful. cleaning service was provided every day.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Had a great stay, but would have been better if the people in the next room would not turn their TV on at 3:00 am.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were quite small and walls pretty thin as we could listen to the TV in the room next to us.

    Staff were super friendly and helpful. Location is perfect but very hard to find at night as small sign is not lit.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy at night

    Clean and comfy double room

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    Extremely great location for tourists. Though the space is small, it got everything you need.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    AC is not stable. No fridge.

    Very welcoming host, great location, just next to sol station.

    Stayed in August 2024

  • Reviewed: 8 July 2024

    7.0
    Good value, especially for a short stay last minute booking
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    dust in AC shabby interior and furniture window views (but I guess they do not have much options due to central location)

    Location and staff attitude were great, the room requires renovation though. It was clean enough, except the dust in the AC. The windows were overlooking some internal "well" typical for Spain. It wasn't the best look, but it wasn't smelling from the well and it was quiet compared to externally facing windows.

    Stayed in July 2024

  • Reviewed: 28 June 2024

    8.0
    As I said on my review, the location conquered me as a tourist.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The room space was quite small.

    The location is just perfect! I visited all the tourist spots by walking.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The ambience. The staff The location at Sol👍

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Stayed in June 2024

  • Reviewed: 25 May 2024

    8.0
    Great spot in the heart of Madrid.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location and staff.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The taxi driver didn't know how to get there and didn't know how to use GPS. He asked other taxi drivers in route but they didn't know or respond to him. I showed many times on the map how to get there and told if reference points but he got so frustrated that he dropped us off blocks from the hostel.

    Location was in the heart of the city with many bars and restaurants nearby. The hosts on both shifts we encountered them were very friendly and helpful. We liked that this hostel has private rooms with private bathroom. The host called a friend to pick us up to go to the airport.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    - Wifi was weak for online meeting - There were 3 sockets, but one didn't work

    + Rooms are cleaned every day, towels are changed every day + Staff is helpful and welcoming + Location is perfect, you are literally in the heart of Madrid + You can get Retiro park, Royal Palace and Prado Museum on foot

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    good value for price
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    You can hear everything, there’s no soundproofing

    The location is unbeatable, the room is tiny but comfortable, it is clean.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs renovation

    Location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Pleasantly surprised - the room was ideal for a short stay. Amazing value and great location.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Very easy to find - perfect location close to Sol. Loads of great bars and restaurants right outside the front door. 24hour reception with your own key for the main front door too so come and go whenever.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    This stay felt like living with the locals in central Madrid!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The area itself is a bit noisy but that is the price you pay for central location during a busy time and busy area. The only true negative is that there is not much hot water. (Someone’s previous review said the internet didn’t work and it worked fine for us. Someone else said there’s no hair dryer and there is at the desk you just ask for it and can stay in your room.)

    The location of this place was unbeatable. The staff is fantastic and so kind (Especially Cesar!) The rates were really affordable and rooms were clean.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    Clean and Secure Hostel in a Great Location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. The hostel met by expectations.

    The location of the hostel is great, you're are right in the centre. Yes, that can mean a bit of noise in the early hours of the morning from the outside but it wasn't bad enough to negatively impact my stay. The hostel is clean, secure and the staff are friendly. Great value for money too.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    The location is close to metro station. The room is clean and the staff is very nice.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Nice place in the middle of madrid
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    That they only gave us a pair of keys and we needed it more

    The location and the staff were very nice

    Stayed in February 2024

Showing 1 – 25

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