Nothing springs to mind to bed negative about

Very clean, rooms tidied daily, very friendly staff. As I went bed & breakfast, breakfast food had a good selection to cater for all tastes no issues and would return to the same hotel.

Stayed in April 2024

Staff not as helpful as they could have been.

Great location and apartment had everything that we needed.

Stayed in May 2024

The pool staff are miserable and rude

The pool layout of rooms

Stayed in May 2024

Bathroom was not cleaned throughly

Staff, & breakfast

Stayed in April 2024

Food hit and miss. Rowdy at times. Reception staff not professional. Too many large groups of stags,/hens

The location was great

Stayed in April 2024

The chavy hotel guests. The hidden costs such as a tourist day tax which we were asked to pay on arrival. We had to also pay to use the astro, the paddle and the mini golf. The gym was minimal.

The length of time that breakfast was available. The breakfast selection was very good. Having access to the beach volleyball. Walking distance into the main strip. The staff at reception were very helpful.

Stayed in April 2024

The shower kept going from boiling hot to freezing cold. When we arrived the shower wasn’t cleaned as was still long hairs in there. Can hear noise in the hallways during the early morning 3-4am when people came back drunk and dragging cases.

The pools were lovely easy access for just walking in. The shop onsite was handy. The square bedside lights in the box were a nice touch. Good size balcony. And good size beds. Breakfast was 6/10. 5/10min walk to the beach so good location.

Stayed in April 2024

was not aware of 3 drinks per person even though we booked all inclusive. no entertainment. Sauna not working. 1 lift not working.

food was great. indoor pool open. staff friendly. rooms clean and tidy.

Stayed in March 2024

Nothing

Nice pools good food

Stayed in September 2023

No coffee machine in the room.

Clean. Nice swimmingpools!

Stayed in October 2023

I was in this hotel before in 2019 and the experience was completely different to now. It is sad to see how dirty the hotel has become. Starting from the restaurant, some of the "clean" plates to put your food on, were dirty, when I said it to the staff they just nodded and said sorry, but nothing was done about it. It happened a few times over my stay there. Rooms need good refurbishment, scrubbing and cleaning, especially bathrooms. It's a 4 star hotel but it doesn't look like it. The indoor pool area and the two saunas were also very dirty.

Close to the beach, local shops and restaurants.

Stayed in October 2023

Been locked in the bathroom

Stayed in October 2023

I booked a 1 bed apartment and was given a hotel room with no reference to it not being an apartment- when I raised it they said they didn’t have an apartment- and offered me their all inclusive package which I had no option but to accept- it was ok but did not suit my requirements so I didn’t really avail of it - my group was going out for meals so I was joining them and not using the restaurant .

Twas a lovely hotel great location.

Stayed in October 2023

Great location … large rooms

Stayed in October 2023

I bought All inclusive package. On arrival the hotel staff informed us that we can have 3 alcohol drinks free for our lunch and dinner ONLY as the law in Magaluf does not let to have more drinks out of meal hours. You could purchase them but not have for free. THIS IS NOT AN ALL INCLUSIVE! If I knew I can't have free beer or a cocktail by the pool or out of meal hours, I wouldn't buy all inclusive package. I felt very disappointed as no information was provided when I was paying for the package.

The bed was very comfortable and nice balcony. The location was good too. The room was clean and the little kitchenette very convenient.

Stayed in September 2023

Pool

Stayed in July 2023

everything

nothing

Stayed in June 2023

It is Magaluf so most of the guests were 18-30 but on our floor, our neighbours closest to our room were so noisy going out 10pm - midnight & coming back 2am - 6am. Shouting, screaming, football in corridor, banging & knocking random doors. No issues during the day as they were either in bed or by the pool.

Lovely modern hotel. We had a 1 bedroom apartment which was roomy, modern & with a large balcony. Staff were happy & helpful. We didnt use the pools but the areas looked really well kept.

Stayed in June 2023

Wish we could have gotten a good introduction of the hotel of what can be done whats included, which partnes you have,, so that we didnt have to first first certain things on the last days or not at all. Plus had som bug bites from the bed

Value for money, reasonable price for the hotel

Stayed in May 2023

n/a

big and spacious

Stayed in May 2023

all inclusive was not what was advertised, more like full board with drink with meal. room needed work as boot handle broke and we got locked in bedroom

nice and clean

Stayed in May 2023

The view for premier apartment.

Very good buffet! Clean room!

Stayed in May 2023

how far from the strip

location

Stayed in May 2023

impossible to reach via phone call. i had an enquiry about our rooms and tried to call them for 3 days before our arrival, i sent few emails and a message her eon booking and no answer. when we arrived to the hotel the nick clerk was very rude. i asked them why it was so hard to contact them, and if they can help me with my enquiry . i wanted to swap one double bed to two singles beds room. he said this is not his job and i need to talk to staff tomorrow and was speaking in Spanish to his collguee with a very rude tone. also when you arrive prepare to pay ''tourist tax''. have some cash with you as the ATM in the hotel will charge you some ridiculous fees!

the location and standarsof the room is good what you pay for. there are 3 pools guests can use and a mini supermarket on the site.

Stayed in April 2023