No faults at all.

The hotel was stunning. Rooms were beautiful, hair dryer was powerful, USB and USB-C ports beside the bed were a great touch. Balcony was big. Aircon was great and came on automatically when we entered the room. The double beds at the pool were amazing. Cafe has amazing food and cocktails. The pool was always spotless.

Stayed in August 2024

The two single beds were very uncomfortable and moved a lot. Would be better with double beds.

Clean, modern and helpful staff

Stayed in June 2024

The pool bar closes far too early at 4pm.

Lovely hotel, very reasonable price. The beds were the comfiest I have stayed in for a long while! Free parking was also an added extra. Close enough to the town center to walk. Lots of steps on the way back but we enjoyed the exercise.

Stayed in March 2024

Nothing

Very friendly and helpful staff, lovely pool area and views. Comfortable and very clean room.

Stayed in March 2024

The pool snack bar only opens until 4. Later opening would have been better

Lovely hotel. Friendly staff. Grand location. Really nice views. 👌 I would definitely stay again

Stayed in March 2024

Nothing

It’s shocking that it’s only 2 stars, it looks more like 4-5 star level from the design and feeling. The pool is a bit small but it’s amazing, infinity pool style, with a view to ocean and city. We can’t wait to go back! Beautiful design, new building, solarium with all the amenities. Brilliant for the price.

Stayed in March 2024

Excellent view. Very clean. Helpful staff

Stayed in February 2024

Pool a bit small, happy hour from 12 to 1pm which we thought a bit early. It's a very quiet apartment complex so it may not suit everyone.

Our welcome on arrival, the staff were fabulous,the modern room itself with a sea view, lovely blue towels in our room instead of the standard white, free pool towels, pool bar area lovely with a lovely sea view, food delicious and decent sized portions and value for money, cleaning service great. Ideal for a quiet relaxing holiday.

Stayed in January 2024

Pure comfort with lovely staff and food 10 out of 10

Stayed in January 2024

If I had one thing to moan about which is insignificant in the grand scheme of things it would be that there was no tea bags/coffee, I know it’s self catering but this would have been a nice touch.

Really modern with good facilities, had everything we needed for a weeks stay. Check in and out was quick and easy, getting to our room they had put a big bottle of still water in the fridge which was nice as we arrived late. Provided with pool towels as well as normal towels which saved us from buying some as we only had a small luggage bag, maid service regular which we appreciated. The pool was lovely, not big but perfect for what we needed. Pool restaurant was average but we only ate there once. Balcony was a decent size with big comfy chairs. Beds were some of the comfiest hotel beds I’ve ever slept on. Shower was decent. We had a hire car and with parking on site we paid a €20 deposit for the barrier key to our space which was refunded after we left. Reception staff were friendly and helpful with any questions. Location is good being close to the main strip and big shopping centre, it is down a steep hill with lots of stairs so we walked down and got a taxi back for €5 which was well worth the money. Being close to the strip the noise with the balcony door open was quite loud but with the door closed it was really sound proofed, along with the curtains which blacked out the room completely it made for a good nights sleep. It was the perfect hotel for us and we’re already looking at going back next year, loved everything about it.

Stayed in December 2023

I really liked the apartment but will never book again with Servatur as they dropped us in the other older hotel / apartment for 3 nights. We didn't want that but didn't have any alternative. A so called upgrade with an apartment with jacuzzi was not what we wanted. So unfortunately we could only stay 4 nights in the booked modern apartment.

I really liked the apartment but will never book again with Servatur as they dropped us in the other older hotel / apartment for 3 nights. We didn't want that but didn't have any alternative. A so called upgrade with an apartment with jacuzzi was not what we wanted. So unfortunately we could only stay 4 nights in the booked modern apartment.

Stayed in November 2023

Rooms are a bit cramped ( studios only ) would be nice to have a separate bedroom.

Recently refurbished to a very high standard and the option of a whirlpool on the balcony is a good idea.

Stayed in October 2023

Nun

Lots

Stayed in September 2023

The bathroom could have been cleaner, I noticed a few hairs in the corners of the room. Also, really needs a better system for people arriving at late hours. Although we had given our arrival time as 10pm and it says reception is open 24hrs, this is not true and you are unable to even get in the front door. After ringing the buzzer a few times with no response we were wondering if we would have to sleep on the doorstep. After about half an hour we tried the buzzer again and someone did answer, turns out this is manned by staff at another Servatur hotel opposite. Not sure why they do not always respond immediately to the bell, but a few nights later we came across another couple having the same problem who couldn't get in and had been waiting over an hour. If the system is that you need to go to another hotel for after-hours check in then this really needs to be communicated to guests.

Super lovely staff, comfortable rooms with a nice view. Great air-conditioning (which only turns on when the balcony door is closed - very clever!) and WiFi. Very quiet at night. Free parking is available, although it can't be booked in advance so you need to be lucky when you arrive! Thank you for a great stay, we would definitely come again. H

Stayed in August 2023

The surprise €150 deposit when checking in

Everything, even the breakfast was fabulous!

Stayed in August 2023

The only improvement point would be the schedule of the pool bar. Indeed, the pool is open until 7pm while the bar closes at 5pm. It could be nice that the bar stays open until the closing of the pool.

The apartments are new as they just open. Therefore, everything is confortable, nice and pleasant. It is also very clean and there is a private parking. The pool on the rooftop is real good.

Stayed in August 2023

Absolutely nothing to dislike

I can not recommend Servatur Hartaguna enough. Gorgeous rooms.Extremely comfortable beds/pillows. Staff are incredibly attentive and friendly.I wasn't aware before I visited that this is a completely non-smoking complex. I wouldn't stay anywhere else in Puerto Rico after my stay here,it really did exceed my expectations.

Stayed in July 2023

whilst it was adults only there was one occasion were a child did appear although this may have been a staff members child

newly opened so all new and clean and also adults only is a total plus -

Stayed in May 2023

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Stayed in September 2024

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Stayed in September 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in May 2024

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Stayed in June 2024