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  5. Reviews of Hapimag Resort Mas Nou

Reviews of Hapimag Resort Mas Nou

Carretera de Romanyà, s/n, 17250 Platja d'Aro, Spain

#50 of 173 hotels in Platja d'Aro

Guests' Choice

Review score

Based on 41 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 7 August 2024

    9.0
    We really liked our stay, only good words.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Staff was really helpful. Even though the reception was open until 23.00 we were able to get the keys to the apartment very easily.

    Stayed in August 2024

  • Reviewed: 25 July 2024

    8.0
    It completely met my expectations in terms of value for money. I was expecting worse than I got.
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    It needs a renovation.

    Very nice, quite and very friendly staff.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 7 nights
    • Submitted via mobile

    We stay often at the Hapimag, unfortunately this time it was less pleasant. Our apartment was basic, furniture was old, and the draying rek was broken. The fridge was not fixed properly and kept falling out. Sofa beds were not comfortable.

    Good location if you do not plan to travel around. The beach is far away, there is no public transport in the area. Nice appartements.

    Stayed in May 2024

  • Reviewed: 15 July 2024

    7.0
    Good but not exceptional
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant

    Pool and other amenities

    Stayed in July 2024

  • Reviewed: 15 July 2024

    8.0
    Beautiful family orientated resort with everything you need in one place
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Upon arrival we were given a different room to what we paid and when we needed the cots changed to the room we paid for I had to insist due to the lack of staff after 9pm. The reception needs to be open later than 10pm

    The resort was very clean overall and had a beautiful surrounding area with well equipped apartments

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    - The food we ordered as take away from the restaurant was not amazing, seems like frozen food and they just cook by the time you order. The prices are acceptable but the quality is not of a 4star hotel. Recommend eating outside. - Some of the staff didn't speak spanish

    - The views are amazing and the resort is big and looks like a mini village it self, very cute! -Staff was nice and always available to help - We could stay at the pool after we checked out

    Stayed in July 2024

  • Reviewed: 26 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 3 nights

    First room had damp and musty smell and we asked for the change. To be totally fair also the second apartment had the same problem, lesser extent thou.

    The complex was well maintained and organised and reception stuff was super nice and helpful. The apartment had splendid view to the garden and mountains and was well maintained.

    Stayed in June 2024

  • Reviewed: 21 May 2024

    9.0
    Perfect place for a nice holiday
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 11 nights
    • Submitted via mobile

    There is no oven in the kitchen

    The resort is ideal for a calm retreat, secured environment for all. The swimming pool is very nice, the restaurant has a good buffet, the staff is really kind! I was there when the Aurora was visible, I made pictures from the tower!

    Stayed in May 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 8 nights
    • Submitted via mobile

    The waiters at breakfast and the main lady! Runs around so stressed! It’s shouldn’t be this! Even when we went to get drinks during the day it was a bother. A huge amount of dust in the room and floors were not clean! I had to request a vacuum cleaner. Bring your own pillow they are hit and miss. Walking to the indoor pool smell’s disgusting

    I love this property! It’s absolutely beautiful. The reception staff are friendly and helpful! The views are lovely!

    Stayed in April 2024

  • Reviewed: 23 July 2023

    9.0
    Great, nice, clean, pretty.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Quiet, great views, quick drive to the sea and cities. Place was clean and beautifull layout.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 5 nights
    • Submitted via mobile

    The apartment furniture and equipment seems to be really old and could get a refreshment.

    Really beautiful quite location in the mountain. extremely nice stuff!

    Stayed in June 2023

  • Reviewed: 2 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful surroundings. House was well equipped. Market was good.

    Stayed in May 2023

  • Reviewed: 10 April 2023

    8.0
    enjoyed
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 2 nights
    • Submitted via mobile

    sofa bed is so dirty

    location

    Stayed in April 2023

  • Reviewed: 10 October 2022

    8.0
    I would come back
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights

    No airco's in the roooms. We ware there in October but I can imagine that it might be hot during full summer!

    Personnel is very friendly and speaks a lot of languages Location is top, with great views on both mountains and see. Having the Golf D'aro in the areay was a nice surplus!

    Stayed in October 2022

  • Reviewed: 14 July 2022

    9.0
    Beautiful resort, friendly staff and very kid-friendly. We especially loved the pool and playground.
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 3 nights

    The beds were not very comfy, the rooms need updating

    Beautiful views, good restaurant by the pool, a lot of activities

    Stayed in July 2022

  • Reviewed: 8 May 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Great facilities, beautiful surroundings, very attentive staff. Top marks

    Stayed in May 2022

  • Reviewed: 19 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    I bit old interior of the rooms

    Amazing accommodation, buffet is pretty tasty and enough of choice

    Stayed in September 2024

  • Reviewed: 30 August 2024

    10
    Nice resort , clean rooms but to hot inside rooms
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 7 nights
    • Submitted via mobile

    No oven in the kitchen , should be some AC in Rooms . Not happy about pay 4£ for parking outside per day if we paid 1200£ per week. It should be included.

    Swimming pool :) Very clean place and very friendly staff. :)

    Stayed in August 2024

  • Reviewed: 22 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 2 nights

    balcony was a bit dusty, sandy, with cob webs. And there seemed to be sand on the floor (some) so it could have been cleaned better...

    wonderful estate with a lot of different facilities & possibilities. the pool is wonderful, the table tennis billard/ dart/ table football is great

    Stayed in July 2024

  • Reviewed: 25 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 4 nights
    • Submitted via mobile

    lack of air conditioning

    looks very homely. new dishes, a welcome basket in the room. everything is very cool.

    Stayed in July 2023

  • Reviewed: 5 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    every thing was great

    Stayed in June 2023

  • Reviewed: 3 May 2023

    5.0
    Regular
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Is a constructive comment. As a hotel with so much nice location and surroundings, i would say it needs to be refurnish or a little bit update. The rooms and the apartments are super old, really its about 40 years old. bathrooms and rooms are really bad light. the sofas really uncomfortable, and really needs to have a little bit of face wash up or facelift update. The cleaning is not the worst but as it is old, details like walls and floor should be taken care if it is a 4 star. In our apartment the cleaning was not good, we found a lot of spiderwebs on the walls, table and bed. Also walls with footprints. I was also surprise that it didn’t had Microwave or oven. Something funny is that they charge you a parking for day of 4€, when there is no other cars only to get there. charging this when there is no other way to get there and is not an area of commerce ia really weird And they also charge you the towels on the Swimming pool. if the service is 4 stars i think is too much given to this hotel / apartments. I honestly think that the apartments is good for family with children, but nevertheless it needs to be more clean and a little bit with care.

    The location is great and the surroundings too. Nature and birds sounds. Being on the golf course is amazing. really good location. also another good thing is the kitchen material and appliances. the Swimming pool is super nice

    Stayed in May 2023

  • Reviewed: 24 September 2022

    4.0
    I wouldn’t return to Happymag receptionist need re-training
    • Leisure trip
    • Couple
    • Familiar Apartment 4 people
    • Stayed 10 nights
    • Submitted via mobile

    We were giving a studio apartment up a steep hill on arrival, when we requested a ground/ patio level no stairs. We asked to move was told you have to wait (2 days) & at a charge of £60, we stayed packed as thought surely apartment available as it was very quiet. I meantime had a fall, badly cut knee & twisted ankle thanks happymag. The new apartment was good, it was what I had paid for in the first place, but a view of a tree and the furthest they could possibly give us away from the pool, shop & restaurant. The complex is very big. I feel it was done on purpose. Then on check out we were not only charged for meals we didn’t have. But charged 4Euros for parking not in the garage but by the exit in a bay (easier for me to walk to) unbelievable! I will not be returning.

    The apartment, pool, grounds and public areas were immaculate very well cared for.

    Stayed in September 2022

  • Reviewed: 23 September 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    La carretera

    Todo!! Superlimpio confortable

    Stayed in September 2022

  • Reviewed: 11 September 2022

    3.0
    The jungle
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 2 nights
    • Submitted via mobile

    There are no rules in the swimming pool. If you are looking for a place to relax, it's not the best choice. (Lots of children making noise and playing into the water with balls and inflatables). There is no air conditioning in the rooms. You have to pay a fee for the parking among the total price of the room, which is already high. Awful service for the bar in the swimming pool area. It's a place to avoid if you are looking for a quiet place to relax.

    There is a kitchen and a living room.

    Stayed in July 2022

Showing 1 – 25

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