On check in was told we couldn’t upgrade to drinks package unless everyone did. My friend arrived next day and funnily enough we got upgrade then not sure why that happened but very very annoying.

The location and the food was good .

Stayed in June 2024

The bathrooms should be renewed/restored, they look old

Very good location and kind staff

Stayed in June 2024

Could have a little better service

Lovely location and very clean

Stayed in June 2024

Noise from other guests. Hotel tolerated party times until 1am.

Dining area. Very clean, good food and lovely staff.

Stayed in June 2024

Everything

My favourite hotel ever

Stayed in May 2024

Paying for Room Seevice

All inclusive. Breakfast hours were reasonable, they closed at 11, which gave everyone an ample amount of time to grab some food. Feasible accessibility to Taxis and in close proximity to Airport.

Stayed in May 2024

The location, next to the airport and it was too noisy

The hotel is no more new, but the one next is better. And the restaurants in Palace were better

Stayed in June 2024

Did not feel like a 5 star resort

Food was really good and varied.

Stayed in May 2024

Everything was good.

I enjoyed my holiday with you. The food was delicious. The staff were polite and friendly. Excellent service.

Stayed in May 2024

Our room location, not much of a garden view, fence and pile of dirt. Noisy from external beach club, and we had a baby with us.

Entertainment, food, cleanliness , excellent staff in buffet dining room.

Stayed in May 2024

Food was pretty average. Pool was freezing!

Clean and comfy room! Drinks were nice too

Stayed in April 2024

I liked basically everything though I would recommend more activities for kids like football club for boys.

The staff were really helpful. Different locations for swimming, activities for kids and right in front of the beach. 10 minutes from the airport. Cleanliness was excellent. Definitely worth the stay and recommends.

Stayed in April 2024

Everything was amazing.

Stayed in October 2023

Air con was poor

location

Stayed in October 2023

The property was very clean

The main lobby staff and the main lobby bar tenders. They went above and beyond to make our stay very enjoyable.

Stayed in October 2023

I had booked the Grand Palladium white Island resort but on arrival i was told that the hotel i had booked was closed due to lack of occupancy. The manager did however upgrade us to a deluxe suite and gave free access to the spa. There was no evening entertainment due to the season ending. I would recommend this hotel only during the summer season.

Big pools. Very clean. Lovely food.

Stayed in November 2023

Location is great

Very nice, bathroom could have fine with some attention.

Stayed in October 2023

There was absolutely no adult entertainment throughout the hotel. The sports bar outside didn’t have any lights. There was no music playing absolutely no ambience whatsoever and I found the hotel was very badly lit at night.

The all-inclusive restaurant was very average I have had much better, and we did try the all-inclusive restaurant in the Palladium Palace, which, to be honest, was much better.

Stayed in October 2023

I didn't expect that almost all other guests are families (with kids) or elder people, so definitely not the place for young party-people. Pool water was too cold to enjoy, probably not heated. Hotel is actually getting old, so pictures are a little bit misleading. The cleaning staff was very intrusive and always eager to clean the room as early as possible, I was always living with the fear that they are entering the room.

The food, very varied and very good, highly recommended. The sea view and the palm trees are a delight for the eyes, loved it. Comfy bed, drinks for free + all other amenities that you would expect from 5 star hotel. I would recommend this place, but value for the money only worth it if you account the food price.

Stayed in October 2023

The air-con in our room was not very cold

Pool areas were beautiful, restaurant food was lovely.

Stayed in October 2023

There was a bad smell coming from the air-conditioner in our room one morning. They offer too many paid extras in the resort which undervalues the all inclusiveness. Check in process is very long winded.

The beds are comfortable and nicely sized bathroom with spa bath. Our room was close to the main pool which was nice. Not too far from the top clubs in Ibiza. Buffet has a good variety of options available. Aqua fitness class was fun and entertaining.

Stayed in September 2023

Single beds kept coming apart.

Stayed in August 2023

Showers are terrible, with poor water pressure and no control over the temperature. Almost scalded myself before it went freezing cold every time it was used. The standard rooms are quite small, and the bathroom is tiny.

Great location, staff are all very friendly and expansive food and drinks selection. Mini bar restocked daily.

Stayed in September 2023

The food could have been better for the money we paid. It’s a bit overpriced for what you get.

The rooms are nice and clean and the resort has a lot of facilities.

Stayed in September 2023