everything

Stayed in May 2022

Fantastic breakfast

Stayed in May 2022

Loved that it was 'adults only' which made it so relaxing by the swimming pool. Excellent breakfast! All staff were so helpful and polite. Just magical!

Stayed in May 2022

Amazing experience overall! The hotel facilities (Pool, SPA, Restaurant) were great and the staff was very friendly, helpful, and polite. The location is great, the hotel is surrounded by several good restaurants and a long sandy beach is a couple of steps away. The hotel simply exceeded our expectations. We will definitely visit again.

Stayed in April 2022

Superb staff create relaxed lovely atmosphere. Weather was terrible but everything about the hotel was very good

Stayed in April 2022

This hotel is an experience by itself , everything is just on another level . My favourite moment was the live violin singer , he sings heavenly , also the food is delicious and all of the staff is extremely kinde and attentive , if I would have also had a sunny weather everything would have been perfect , but let's hope next time ...

Stayed in April 2022

there was nothing at all I didn’t like

gorgeous. clean, well maintained well positioned and so relaxing.

Stayed in April 2022

luxurious surroundings with exceptional level of customer service.

Stayed in April 2022

There was plenty of guests staying at the hotel but at night time you wouldn't see many people so there was no atmosphere. Better entertainment would help people to stay at the hotel in the evening. ☺️

I absolutely loved everything about this hotel. The staff are so friendly, the bedroom was beautiful, the food was fantastic and the pool area was beautiful to sit at. Would highly recommend and look forward to returning.

Stayed in April 2022

every evening there was some form of entertainment in the bar area which was lovely to enjoy while having a pre dinner cocktail, however it would be nice if this started a little earlier as most nights it was just getting started as we headed out for dinner (around 8.30pm)

large comfortable rooms; very friendly and efficient staff; good pool area

Stayed in March 2022

Couple next door were heavy smokers so we had to keep our balcony door closed most of the time. Otherwise our whole room stank of smoke the balconies are so close together.

Amazing location by the beach, staff were very friendly. Facilities and rooms were top quality! Food in the hotel restaurant was also excelllebt with plenty choice.

Stayed in April 2022

Maybe spa facilities could have been more varied

Staff amazing, breakfast buffet excellent , spotless everywhere, lovely pool, buffet dinner good, all round brilliant experience

Stayed in March 2022

nothing to criticise

the beautiful grounds surrounding it and the amazing and very friendly staff

Stayed in March 2022

Wonderful what more can I say!

Stayed in February 2022

very subdued,soulless.

The best thing is the staff and spotlessly clean .

Stayed in March 2022

Complimentary drinks and food.

Stayed in March 2022

nothing. loved everything.

everything

Stayed in March 2022

location ,sun terrace, service , staff

Stayed in March 2022

nothing

everything

Stayed in March 2022

There was some sort of power failure in the night that meant the air conditioning would reboot at 3.00am which woke us up. The hotel were very apologetic and I understand it wasn't anything within their control

very polite and professional staff and a beautiful hotel

Stayed in December 2021

nothing

very calm and reserved atmosphere

Stayed in February 2022

Good breakfast with lots of choice

Stayed in January 2022

Nothing

The locationis perfect, the staff exceptionally attentive (several remembered my name from the first day) and the food-breakfast,snack or dinner really good quality and plenty to choose from

Stayed in February 2022

Only one thing was missing to achieve perfection, and Roma's team fixed it: Grand El Mirador is now serving Negroni.

My wife and I spent a week at Iberostar Grand El Mirador in January 2022. It was our first experience with the Iberostar brand, and our first stay at Grand El Mirador. It's impossible to overstate how exceptional this luxury hotel is. From the architecture, to the decor, to the culture, everything here enchanted us from the first minute to the last. With unlimited money, any hotel can add pools, nice furniture and nice things. But Grand El Mirador has something that is simply not reproducible: its team. Tiziana, Roberto, Tatiana, Palmira, Roma, Davide, Silvia, Eleonora and all members of the team are truly exceptional. Every single staff member displays true customer obsession at all times, taking ownership of each guest's needs and working hard to deliver a personalised, remarkable experience. This is consistent across all areas, from room service, to the spa, to the excellent restaurants. As a business, the team at Grand El Mirador is standard that can't possibly be met by other hotels in its segment. There is no substitute for such a value proposition, and if you read such enthusiastic words it's because I truly didn't believe such a level of hospitality was even possible. You might have noticed I didn't spend many words to discuss Costa Adeje or Tenerife itself, and the reason is that Grand El Mirador is a holiday destination by itself. We'll be back very soon.

Stayed in January 2022

Rooms a bit small Pillows hard

Staff brilliant so friendly ,jolly and very helpful everyone of them. Will definitely return and recommend

Stayed in January 2022