Avenida de Bruselas, s/n, 38660 Adeje, Spain
#1 of 62 hotels in Adeje
Guests' ChoiceBased on 170 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.7
Facilities
9.7
Staff
9.7
Value for money
8.7
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 April 2025
Amanda
United KingdomAttention paid to the request for a room on the 5th or 6th floor.
Breakfast is fabulous, beautiful views from the room. Staff are excellent!
Stayed in April 2025
Reviewed: 27 March 2025
Paul
IrelandThe lunch options around the pool are very limited and the quality is poor. For example the pizza option is bet was out of a box and heated.
Pool area is excellent. Service and facilities are top notch. Breakfast is very good. Bar and evening entertainment is also much better than other similar hotels in the area. Room is also very good (junior suite with sea view) though the balcony was quite small.
Stayed in March 2025
Reviewed: 9 March 2025
Melissa
United StatesAreas for Improvement: - Given the high nightly rates, charging extra for water at dinner felt unnecessary. - The sushi on Asian theme night was disappointing. - Desserts were just okay—nothing particularly memorable.
What we liked: - Breakfast Buffets: The absolute highlight—everything was fresh and delicious. - Cheese Station: A great selection of cheeses to enjoy each morning. - Fresh Bread Loaves: Baked daily and absolutely divine. - Fresh Honeycomb: A big hit with my daughter, who loves honey. - Outstanding Customer Service: Huge thanks to Leticia and Alejandro in the dining room, and Orlando at the pool. Their attention to detail was incredible—by our second day, they remembered our names and even our usual orders. One morning, we returned from the buffet to find two cappuccinos already waiting at our table—just the way we liked them. - Immaculately Maintained Resort: Both the interior and exterior were spotless. - Comfort at the Pool: Blankets were available for cooler days, which was a thoughtful touch. Orlando was always ready to help set up lounge chairs wherever we wanted.
Stayed in March 2025
Reviewed: 5 March 2025
Jeremy
United KingdomNothing
Everything, staff food etc
Stayed in February 2025
Reviewed: 27 February 2025
Peter
United KingdomNothing
Fabulous room, great location Loads of space Great pool and exceptional breakfast
Stayed in February 2025
Reviewed: 27 February 2025
Em
United KingdomNothing
Absolutely loved our stay - just wished it was longer! From start to finish it was a thoroughly relaxing and very enjoyable experience. The staff and facilities are excellent.
Stayed in February 2025
Reviewed: 23 February 2025
Anna
ItalyWhat a wonderful place! We loved every minute of our stay. From the warm welcome by the staff, to the beautiful room, grounds and (heated!) pool, to the location overlooking the beach, JOIA is a dream. Great breakfast buffet, excellent dinner at El Cenador, lovely spa. This is the ultimate place to relax, enjoy the sun and treat yourself.
Stayed in February 2025
Reviewed: 18 February 2025
Beth
United KingdomIt’s really hard to fault, I would be knit picking. Perhaps a more modern smart tv with access to applications like Netflix. The gym ball needs pumping up. That’s a stretch at a fault!
It was clean, luxurious, great spa
Stayed in February 2025
Reviewed: 18 February 2025
Russell
United KingdomStaff are fleet friendly and helpful. The breakfast and dinner were excellent with a wide choice every day. The pool area and terrace are easily large enough so that guests are not packed in. The suite had a large very comfortable bedroom with a seating area, bathroom, changing room and external balcony.
Stayed in February 2025
Reviewed: 3 February 2025
Emma
United KingdomNothing that couldn't be resolved promptly.
Beautiful hotel and staff were exceptional. Very relaxing. Stunning surroundings.
Stayed in February 2025
Reviewed: 29 January 2025
Kim
United KingdomNothing!
Really wonderful hotel, beautiful setting and facilities, and amazing staff who could not do enough for you. I really could not fault it. Wonderful break from start to finish.
Stayed in January 2025
Reviewed: 29 January 2025
Catherine
United KingdomNothing
Absolutely everything. From the moment we walked in to the beautiful light stone decor and luxurious feel, to be greeted by very pleasant staff with cold cava and every moment thereafter. Absolutely loved it
Stayed in January 2025
Reviewed: 24 January 2025
Rosiebosie
IrelandPool was beyond amazing. Breakfast 10/10 and Suite totally wonderful, Staff and management are wonderful
Stayed in December 2024
Reviewed: 1 January 2025
Amanda
United KingdomBooking direct seems to be more expensive than using Booking.com. Can't get my Iberostar membership to work - Been twice since I enrolled.
Fab-u-lous breakfast, wonderful location, excellent service, La Pergola - superb restaurant and Stefano is a great Maitre'd. Carla - assistant manager is very helpful and makes sure she sees the guests daily.
Stayed in December 2024
Reviewed: 22 December 2024
Brid
IrelandNothing
Absolutely everything was perfect. The highlight has to be the friendly, obliging staff who were just delightful. It’s also great to have an adult only experience - it was peaceful and you could really relax
Stayed in December 2024
Reviewed: 19 December 2024
Stefan
GermanyFantastic Hotel, we’ll return for sure. Big thanks to Jonathan for the hospitality.
Stayed in December 2024
Reviewed: 9 December 2024
Jef
Belgiumnothing...we didn't leave the hotel (only for some walks or nearby restaurants in the evening)
Very friendly staff at arrival and during stay. Rooms are spatious and quiet. All was wonderfull. We had a free upgrade and terrific service. Swimming pool, pool beds, the view, breakfast ... all 10.
Stayed in December 2024
Reviewed: 3 November 2024
Sandra
United KingdomNothing
Beautiful hotel, fabulous friendly service
Stayed in November 2024
Reviewed: 19 October 2024
Tomislav
CroatiaSometimes it was unclear whether or not something is included in the price or do you have to pay extra and how much, especially as you simply "pay" via room number or room key card (which is very convenient) and you get billed at the checkout. That being said, I did not end up with any hidden costs that surprised me.
The buffet food was simply amazing. The quality of everything was very good, but the amount of choices is just spectacular. The only thing about the food that I regret was not getting the recipe for the awesome Watermelon Steak dish that was served in the buffet one evening! The staff was extremely accommodating, but in a very unobtrusive and relaxed way. The room was cleaned twice a day. The vibe in general is very calm and peaceful and genuinely invites relaxation.
Stayed in September 2024
Reviewed: 14 October 2024
Carole
United KingdomHad to wait 2 days for the room we had booked, staff trying to convince us it was the room we booked, but we know you over book because it was our 6th time staying with you and the same thing had happened before! First room had little air-conditioning and a blocked shower. Not really acceptable for the cost of staying with you. Needs somewhat livelier entertainment in the evenings
almost everything
Stayed in October 2024
Reviewed: 13 October 2024
Viktoriia
PolandI had an amazing stay at this hotel from the moment I arrived at the reception :) The staff were incredibly friendly and welcoming, always ready to help. The property is beautifully green with a large pool, and the food is delicious and varied. There is an à la carte restaurant on site, and right next to the hotel is La Torre del Mirador, where the seafood is simply incredible. Additionally, there are excellent Italian and Asian restaurants nearby. The room was spacious and comfortable, with an ocean view and a minibar, plus daily cleaning and fresh water replenishment. The poolside service was excellent, and the gym, which overlooks the ocean, was a highlight along with yoga classes. This is the perfect spot if you're not planning to travel around the island, as it offers everything you need — diverse beaches, a beautiful coastline, and delicious restaurants. However, if you do plan to explore the island, the location is also very convenient, with quick and easy access to Los Cristianos, Los Americas, and it's only a 5-minute drive to Siam Park and other attractions. The hotel offers free underground parking, and it has direct access to two sandy beaches, one with black volcanic sand. The breakwaters make swimming very pleasant. The location is fantastic — close to all major attractions but quiet and peaceful, away from clubs and parties. Every evening, there was live music at the hotel, adding a nice touch to the experience. I highly recommend this hotel for anyone seeking a high-quality vacation experience with friendly, smiling staff, great service, delicious food, beautiful beaches, and all the necessary amenities. Thank you to the hotel for an amazing and memorable stay!
Stayed in August 2024
Reviewed: 6 September 2024
Sarah
IrelandThe main restaurant in the hotel is very good ( la Pergola), so I would eat there instead of the other restaurants outside of the hotel where Mirador guests get the 10% off (Restaurant Acanto etc.). Our experience of Acanto wasn't great, nor was Torre el Mirador restaurant just outside the hotel, actually. I would recommend instead to venture slightly further out and try real local cuisine instead.
The location and facilities are truly stunning, and staff are super friendly. It feels very private around the enormous pool and sun lounging area because it's very well laid out. This is absolutely a 5 star hotel and I would highly recommend staying here.
Stayed in September 2024
Reviewed: 1 September 2024
András
HungaryThe lobby was to me too archaic. The reception was a small hole somehow it was not in fit with the rest of the hotel.
The pool and the surroundings. Very nice, very neet very cared. The garden is gorgeous. Plenty of sunbeds. Due to the elevated location fantastic view from the sunbeds to the see and the beach.
Stayed in August 2024
Reviewed: 21 August 2024
Bekim
Italy10 out 10
Stayed in August 2024
Arkoudi, Greece
Praia do Forte, Brazil
Marathokampos, Greece
Balatonszemes, Hungary
Belgrade, Serbia
Lampang, Thailand
Brackla, UK
Torrevieja, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content