Lift out of order. Lack of mirrors in bedrooms. More tourist info in welcome pack book would be handy. But overall, very good.

Location was perfect and the apartment was ready when I arrived super early which was an added bonus. Friendly check in and staff on site meant i felt safe when resting alone at the apartment. Security deposit was immediately refunded to account soon after departure. Lovely apartments would use again.

Stayed in November 2024

Location Cleanliness Facilities

Stayed in October 2024

I liked everything. Kitchen sink needs a plug that works. Otherwise very happy with our stay.

We were delighted with the apartment. It was spacious, modern and clean. The beds were very comfortable with well foamed mattresses. There were 2 toilets which was a bonus. Shower very clean and kitchen was well stocked with usual utensils. Ironing board and clothes horse included too.

Stayed in November 2024

Can hear every noise from the apartment upstairs. The people upstairs had parties, walked heavily with shoes all through the night and made loud noise. The people at the reception tried to help and talked with them a few times, but I also guess that the floors and ceiling are thin. The room was a bit old and had some door wear, etc. Curtains used to block the light from outside did not fully cover and there was quite a lot of light coming in when the sun was up outside.

Great apartment. Very equipped. clean and cozy. Good size. great welcoming staff that really tried to help in every way. Cleaning was done every few days to a high standard. If not for the noise, I would rate it as a 9!

Stayed in August 2024

In one of the bed rooms the wallpaper was peeling. The night lamps in the other bed room were quite improvised and not really suitable for a toddler sleeping next to it. In this price range I would not have expected this.

Spacious apartment in very convenient location right next to the Placa de Espana. Friendly & very helpful staff.

Stayed in September 2024

the sitting area should be improved

accessible

Stayed in August 2024

The living room was a bit dark. Not enough lights and the existing lights were not bright enough. The TV was not working.

It’s location.

Stayed in September 2024

The digital check-in process is annoying. You have to pre-register on a link that comes by SMS, pay, get another link for a code, use two different codes to open the doors etc. In the end, it all failed so we just rang the doorbell and picked up key cards, which is much easier! Booking.com stated the final price and said it was inclusive of all taxes. It's not. You also have to pay a city tax per person per night, pay a EUR 40 'cleaning fee', and leave a EUR 150 security deposit (which should be refundable, although we haven't received ours back yet). I don't know if this is Booking.com's fault or the property's but it's misleading. Air conditioning was too noisy to use in one of the bedrooms.

All the staff we met were really lovely, especially those who helped us out when one of us got sick and we had to move rooms to stay an extra unplanned night. They are extremely kind, they respond quickly to all enquiries, and speak many languages. Staff are 10/10! The location is excellent. It's very close to Plaça España, metro and bus stops (including the airport bus), and within walking distance of the park, tourist attractions, places to eat and drink, and grocery shops. The apartments, although plain, are comfy and have what you need for basic self-catering. This is neither good nor bad, just a tip for others: bring earplugs! There is noise from the street and neighbours day and night (to be expected in a city).

Stayed in August 2024

I was annoyed to be charged a holding fee on my credit card of 150€ when all they needed to do was put a nominal fee hold like hotels do. When it was refunded, it was short-paid in my currency, plus I had to pay an international transaction fee. The bathroom is disgraceful. There was a terrible sewer smell with the window open. Dark tiles do not hide the amount of mould in the shower area, and we all know mould is toxic. The shower leaked between the glass and the vanity. The noise coming through from next door at all hours (still Fira apartments) was annoying, during the day it was building works, at night banging and yelling. The AC's need servicing. The third bedroom is really small and has no ventilation, you should consider AC for this room as well for comfort. They wanted to come service the room 2 days before we were due to leave, which was pointless, but at least the offered eventually. Overall, it does not deserve an 8.0 rating, I believe it's more a 7.0 when compared to other places I've stayed which are cleaner.

What was there to like? The location was great for many attractions, and the metro and buses were close by. I would suggest using the metro over the hop on hop off to get around, but the latter is great to get a feel for the city so you can decide where you want to go. Oh, and there is a washing machine, which is helpful. They were also helpful in calling a taxi for my friends, so we thank them for that. The kitchenette was useful, as was having the fridge. There wasn't much room to move as the space was quite narrow but we made do.

Stayed in July 2024

The location was okkk, but hard to get to the beach, you have to walk to breakfast places, or get bus.

The property was a great size, 3 rooms and had a balcony!

Stayed in June 2024

Friendly staff, good location, comfortable

Stayed in July 2024

Mattresses were not particularly good. Apartment had very limited natural light (no windows in main living area, only in the 2 bedrooms).

On-site reception desk, staffed 24 hrs/day: Great for assurance, assistance, security/safety, and any kind of questions. Airconditioning worked well. Location was very convenient, near park, groceries, restaurants, subway station, etc. Apartment is functional; has what it needs. Bedrooms are on opposite ends, which is a great plus.

Stayed in July 2024

The beds were just okay. It would have been nice to have a bathroom for each bedroom.

The staff was exceptional. Helpful and welcoming. Very nice apartment.

Stayed in July 2024

Nice clean apartment with good facilities. Excellent location, close to transport links and landmarks. Staff available at reception to collect keys, etc.

Stayed in June 2024

No air conditioning in one of the bedrooms, very very hot at night.

Very good location, walking distance from most places we wanted to go. Polite and helpful staff. Very clean, nice area.

Stayed in June 2024

Place needed some small TLC with damaged and cracked paintwork/plaster in certain places, nothing that would affect your actual stay.

Good sized apartment, clean, easy to get around with public transport 200m away. Comfy beds, good air-con and nice balcony

Stayed in June 2024

1 room without AC 1 room with an old AC

Great location. Easy to get to from the airport and easy access to city centre. Friendly staff and comfortable rooms.

Stayed in May 2024

There is a nightclub down the street that was open only one night during our stay. It led to more street noise on that night. Otherwise, it was a quiet area.

Great location, convenient to Espana station, comfortable room, good selection of restaurants nearby.

Stayed in June 2024

The walls were very thin, you could hear everything from the other apartments. Sometimes voices till late in the night. Also the bathroom was full of mold.

The location.

Stayed in June 2024

There was a bit less toilet paper than what we expected, and no soap in the bathroom.

There was enough space, the apartment was well equipped. First we got the wrong room, but I wnr back to the reception, and as they realised the mistake, they gave the keys to the right apartment, a big one with 3 bedrooms I booked for the family.

Stayed in June 2024

Sparsely furnished, small rooms with long hallway spaces

Location, 24 hour staff

Stayed in June 2024

Very noisy because of the construction and no dishwasher

Great location

Stayed in May 2024

The noise isolation is very low. You can hear all the neighbors The toilet was not as clean as i would've like it and nobody came to clean the room in 5 days, despite the cleaning fee of 43 euros

Location Facilities

Stayed in May 2024

Bathroom door handle was falling off, only 1 small towel each for 4 days. Not enough loo roll. Building work being done and very loud in the morning.

Really spacious and well decorated. Beds comfy.

Stayed in May 2024