Crta.Fuencarral ,Esquina Metalurgia Nº1-3, 28108 Alcobendas, Spain
#10 of 26 hotels in Alcobendas
Guests' ChoiceBased on 426 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
7.4
Facilities
8.3
Staff
9.0
Value for money
8.3
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 September 2024
Annа
Finlandno safe, no fridge to cool drinks and no iron there are few hot dishes for breakfast If you don't have a car, there is no sidewalk to get out of the hotel.
the staff is friendly and cleaning is done every day
Stayed in September 2024
Reviewed: 12 September 2024
Ana
SpainTha cleaning part was not perfect. The floor didn't seem to have been vacuumed, and the towels had a smell. In the first night the TV wasn't working ok.
The room in general bed, bathroom and everything was pretty comfortable. The welcome was also nice.
Stayed in September 2024
Reviewed: 6 September 2024
Rui
PortugalThe elevator keeps stopping in the 1st floor even when there is no one. But we were in the 2nd.
Excelent for family. The metro is just nearby. You can go and come from Madrid in a very easy way. Many supermarkets nearby. Off course, you need a car.
Stayed in August 2024
Reviewed: 27 August 2024
Muhammad
Saudi ArabiaParking is available but no shades. It was very hot in Madrid. Location close to the airport but no supermarket close by.
Hotel as per expectations. They have a water dispenser for drinking water and a big plus for Express hotels. The location is good and close to the airport.
Stayed in August 2024
Reviewed: 22 August 2024
Alexander
United KingdomOk
Great value for money , good breakfast
Stayed in July 2024
Reviewed: 20 August 2024
Jenny
MexicoThe hotel room was very clean and the breakfast itself was delicious with all kinds of options. Front desk was helpful and the beds were comfortable to sleep in. Wonderful hotel!
Stayed in August 2024
Reviewed: 14 August 2024
Mamoun
Qatar1) noise from neighbouring rooms (very). 2) breakfast was very simple.
Rooms were very clean
Stayed in August 2024
Reviewed: 12 August 2024
Eden
United KingdomFriendly and welcoming staff.
Stayed in August 2024
Reviewed: 10 August 2024
Baravi
Spaincoffee is free.... location is good right next to the mall and airport
Stayed in May 2024
Reviewed: 13 July 2024
Clare
United KingdomThe only thing we didn’t like was the air con made a droning sound which meant we had to turn it off to sleep.
Clean and modern building ideal for our stop off before onward drive to Santander… with parking right in front. Great! And… buffet breakfast included in the price which was absolutely fine and enjoyable with tea, coffee, fruit,cake, cereal mainly continental which was fine. There are three restaurant’s within close walking distance plus others if you wanted to walk a lot further or drive. The staff were very efficient and friendly/ helpful.
Stayed in July 2024
Reviewed: 30 June 2024
Gregory
SpainA Title remote
Good value
Stayed in April 2024
Reviewed: 20 June 2024
William
United StatesBreakfast was basic but good.
Stayed in June 2024
Reviewed: 16 June 2024
Jose
United StatesEverything was great including the breakfast. Appreciated the solving of the issue checking in to get us a room with two beds. Thank you!
Stayed in June 2024
Reviewed: 11 June 2024
Ednan
United StatesA bit tricky to find. More signage? Had to wait quite a long time for elevator upon arrival from ground floor to reception.
Quick check in and check out. Friendly and helpful staff at check in/check out/on phone /breakfast. A shout out to Matte in the breakfast area for moving quickly, keeping things flowing and smiling early in the morning. Breakfast offerings varied and much more than I expected. Room was well-stocked.
Stayed in June 2024
Reviewed: 17 May 2024
Kellie
United KingdomOther guests were very noisy. Had to tell them to be quiet at midnight.
Right location for what I needed
Stayed in May 2024
Reviewed: 6 May 2024
Sakisriz
GermanyThe location is really difficult to reach via public transportation. There is a bus stop but the schedules are not followed. The city of alcobendas is also away so better to move via uber/taxi. Also the area is business so no leisure options nearby in walk distance.
The people were really good and friendly. The room was clean and tidy. The personnel also replied to all requests and help asked.
Stayed in April 2024
Reviewed: 1 May 2024
Kelly
United StatesThe couch was a nice bonus. The bath towels were soft and not worn out.
Stayed in April 2024
Reviewed: 9 April 2024
Stuart
United KingdomNothing
Close to the motorway, travelling up to the ferry
Stayed in April 2024
Reviewed: 9 April 2024
R_matos
Portugalno available restaurant near.
Very good breakfast, missing always have "tortilha". Room god with enough space for confortable stay. Bed confortable with available type of pillows (hard and soft). WiFi work very well.
Stayed in April 2024
Reviewed: 9 April 2024
Eduardo
SpainWould have liked hotel to have an indoor pool.
All Ok. Very nice hotel and wonderful staff. Mgr Alberto wow outstanding
Stayed in April 2024
Reviewed: 8 April 2024
Marwin
United States- Ice machine dont work - no refrigerator in the room - walls are too thin, you can hear how loud the next door - bed is too stiff
The staff are amazing... very accommodating The room is clean
Stayed in April 2024
Reviewed: 6 April 2024
Simon
SloveniaGreat breakfast, comfortable bed.
Stayed in April 2024
Reviewed: 30 March 2024
Nimesh
CanadaFacilities,breakfast and staff all were very good.
Rooms were very good. Location was OK as it was industrial area.
Stayed in March 2024
Reviewed: 29 March 2024
Fabricio
SpainHeating was too high in all hotel, pillow a little bit high
Price and free breakfast
Stayed in March 2024
Milan, Italy
Damme, Belgium
Ubud, Indonesia
Summerside, Canada
Negril, Jamaica
Campofelice di Roccella, Italy
Sassuolo, Italy
Riego de Ambros, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content