The noise late at night from the street

Rooms and location

Stayed in June 2024

The view from my windows.

The location.

Stayed in June 2024

Room was somewhat utilitarian. If you want something super cute and decorated this may not be for you but it was perfect for our needs

The location is wonderful. It is steps from the metro station and tons of shopping. The staff are wonderful and the rooms were very nice.

Stayed in June 2024

It's OK that one of the two lifts was protected for construction or transportation, but I think it would have been nice if there was a disclaimer. It was the first place I set foot in after checking in, so it was dark and a little scary. I went as the staff told me how to get to Goya's Pantheon, but I couldn't get there. At the very least, I would like you to know the information about the sightseeing spots listed in the guidebook. Information on the internet can be obtained even if you are not a local. It seems best to transfer at Opera and go to Principe station. (For your future reference)

Front staff was friendly. When I requested a kettle, they advised me that I could get hot water at the cafe.

Stayed in May 2024

Location Staff

Stayed in May 2024

It was extremely noisy in the street below at night, as it was the weekend when we stayed there. We had to shut the window to reduce the noise in the room. But it helped.

A friendly staff, clean place, opportunity to have a buffet breakfast for an additional fee. A good location: walking distance to major places of interest.

Stayed in May 2024

Kind of cold in the room and restaurant.

Great location. Nice view from our room. Good shower. Also liked the cafe outside.

Stayed in May 2024

No coffee facilities in room

Excellent location and very helpful staff 😊

Stayed in May 2024

There was nothing I disliked about the property

I like how the room was set up with the 4 beds. Very comfortable. Loved to be able to open both balconies & get fresh air. Hotel Europa is in an excellent location central to everything I wanted to see; very easy to walk everywhere. Staff was attentive; was safe wasn’t working, the bellhop troubleshooted the issue and fixed (need the batteries to be replaced). Staff always greeted us when we left & came back to the hotel.

Stayed in April 2024

Found it loud at night at times. Great location so we’re close to high foot traffic which meant pedestrians were loud at night. Not really in hotel’s control.

Great location! Very central. Front desk very helpful on any request.

Stayed in March 2024

no cars allowed

Views were incredible and the noise was eliminated from below with the solid doors

Stayed in April 2024

Perfect Location

Stayed in March 2024

Since it was a bit far from the nearest vehicular street, we had to walk 5-7 minutes with our luggage to the nearest taxi pickup point. Not a big deal, but it might be challenging for some who didn't pack light. The room was a bit cramped with two twin beds. Hallways were a bit messy due to ongoing renovations. Windows did not open up to a view.

Great location, right in the center of Puerta del Sol. They have a cafe downstairs that serves breakfast. Close to restaurants, a metro station, and shopping. Staff was friendly. We were greeted by a bellboy who helped us with our luggage and explained details about the room. They stored our luggage for a few hours after we checked out. The wifi had a strong signal and decent speed, around 30 Mbps. I would consider staying here again.

Stayed in February 2024

Nothing

Location and staff

Stayed in January 2024

lean and very helpful staff.

location

Stayed in January 2024

The staff and the location. It was great!!

Stayed in January 2024

Location amazing

Locatio

Stayed in December 2023

Imperial

Excellent

Stayed in November 2023

We met 2 holidays in the week that we were there and Sol station was closed from 5th to 9th Dec, everyday from 6pm to 9pm. We had to take metro to one station before/after and walk back to Sol. Puerta de Sol is crowded every night so expect some noise which is bearable. There was crowd control every night as the place was packed. They do not give room slippers and there arent tissue boxes given. There is only 1 to 2 English channel i.e. no Fox or Disney channels in English

the room is very spacious with a wonderful view of Puerta de Sol. It is Christmas period and there is a Christmas tree set up. There is light show ever night which you can see clearly from hotel's balcony. Receptionist speaks English and is friendly. Room make up every day.

Stayed in December 2023

Taxi was not able to stop right infront of the hotel as the street was closed else all was good.

Room was comfortable and cozy. Staff were very friendly and helpful. Location was great, near to shopping and metro.

Stayed in December 2023

Amazing location and really comfortable hotel. Staff helpful

Stayed in December 2023

Everything and especially the view of the Christmas Tree Lighting and Puerta Del Sol from the balcony in our room.

Stayed in November 2023

Nothing.

Great location, clean. Wonderful, friendly staff.

Stayed in November 2023

Nothing really. The only thing to be aware of is that it’s in a pedestrianised street so a taxi can’t take you right to the hotel. Sol metro is next door though!

Fabulous location, friendly staff, good value.

Stayed in November 2023