Camí des Racó Ctra. De Cala Mitjana Km 1,5, 07570 Artá, Spain
#4 of 57 hotels in Artá
Guests' ChoiceBased on 118 hotel reviews
9.4Cleanliness
9.6
Comfort
9.8
Location
9.5
Facilities
9.7
Staff
9.3
Value for money
8.7
Free WiFi
7.3
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End of dialog contentReviewed: 29 June 2024
Brava20
United KingdomThe dinner was lovely but for the price, a little underwhelming.
Spectacular breakfast, we still talk about it. The kefir, fruit and grains plus every imaginable item. The location is beautiful, jaw dropping views of the countryside. The facilities are great, especially the complimentary yoga and the swimming pools - indoor and out. Lovely staff who meet you on arrival in the car park with a golf buggy to take you to the hotel - that’s service. Nightingales in the woods and walking trails - priceless.
Stayed in April 2024
Reviewed: 29 June 2024
Yi
United KingdomIf must to say, it’s the bugs.
Everything is great! Really love the fresh vegetables and fruits inside! The whole environment makes me chill and give me a nice vibe and experience.
Stayed in June 2024
Reviewed: 24 June 2024
Tim
United KingdomA rare hotel that manages to blend every component into something very special. It just hits every spot
Stayed in May 2024
Reviewed: 31 May 2024
Samuel
United KingdomCould be more options for dinner and portions were very small...
Beautiful hotel and staff were amazing.
Stayed in May 2024
Reviewed: 29 May 2024
Neil
United KingdomThe dinner menu wasn't to our liking - we much prefered lunch
Beautiful hotel in the most beautiful grounds. Fantastic indoor and outdoor pool and spa. Delicious varied breakfast and lunch. Friendly helpful staff.
Stayed in May 2024
Reviewed: 25 May 2024
Jeremy
United KingdomAn amazing and serene property
Stayed in April 2024
Reviewed: 25 May 2024
Henrychen999
CanadaStaff/service: staff are all friendly and nice, but as someone who paid $1,000 euros for one night, my expectation is high. My main issue with them is the villa we stayed at, the first night after our long journey from Palma, we did not have hot water. I called front desk, someone came, couldn’t fix it. He was apologetic and nice, so no issue. Next morning, I dropped by the front desk and brought up the issue. They didn’t think it’s a big deal, and said they are working on the issue. The guy I spoke to, did not apologize or make any offer to make me feel better. Another lady heard our conversation and stepped in, also didn’t apologize, just shrugged and looked at me like “what do you want me to do?” I mean, saying sorry would be a good start. I am from Canada, and worked in the hotel industry before. I am not sure maybe it’s the cultural differences. In North America, apology and offering solution to the upset guest is definitely required. From all the interactions I had with the staff, servers, bell boy, front desk, everyone is nice, but the things they do or say definitely have more room for improvement as a 5-star establishment.
Restaurant: breakfast is included. It is very healthy and has lots of choices you can also order separately besides the buffet breakfast (no extra charge). Lunch and dinner is pricey, food is not bad, you should at least try it for once. Service wise, a bit disorganized, servers are friendly and nice. But they tend to forget things or mix orders up. I once waited 25min just for my coffee, and I nearly lost my cool. Expect to have a long wait for your food or even take your order.
Stayed in April 2024
Reviewed: 20 April 2024
Charlotte
SwitzerlandPeaceful location in the middle of nature Beautiful design Excellent food - especially breakfast Lovely staff Yoga and meditation classes
Stayed in April 2024
Reviewed: 17 April 2024
Faysalmm
Saudi ArabiaWater went out for several hours, and you must park your car and get in a golf car to the main hotel
Design, authenticity,
Stayed in April 2024
Reviewed: 27 November 2023
James
GermanyIt would be very hard to make this wonderful place any better!
Everything was perfect.
Stayed in November 2023
Reviewed: 27 November 2023
Sakeena
KuwaitI was looking for a place to relax and connect with myself and nature away from the daily stress and rush and everything about this property was beyond perfection and absolutely met my expectations! I had one of my best days here. We stayed at the junior suite, the room is spacious and very comfy with the minimalist design. The room was clean and neat. Every morning we joined the meditation and yoga class and it was so good. The hotel also offer some great activities such as conscious walk to a view point which was the highlight of our trip as you meditate at the top of the mountain during sunset. When it comes to food, the restaurant area is charming especially in the morning. Breakfast was pretty good but the lunch&dinner menu needs some more options especially for vegetarian. Spa and the pool area were also amazing. In short, the property is very special, if you love the idea of staying close to nature and enjoying the daily life in a slow pace I highly recommend this hotel and we are definitely going to come back !
Stayed in October 2023
Reviewed: 20 November 2023
Ashley
NetherlandsStunning property, so peaceful. Allows you to fully disconnect with the world.
Stayed in November 2023
Reviewed: 18 November 2023
Brecht
United KingdomWe decided to go for its design and Es Racó d’ Artà is even more beautiful in real life. The staff is very welcoming, breakfast is outstanding, the restaurant offers good food, and the spa is relaxing.
Stayed in November 2023
Reviewed: 13 November 2023
Johan
DenmarkDinner quality notably below the otherwise supreme standard of this fabulous place
Stayed in November 2023
Reviewed: 13 November 2023
Carolyn
United KingdomNothing
Lovely hotel, fab breakfast and friendly, helpful staff. Our room (4) had an amazing view but was a bit of a walk from everything and up a steep hill! However there were golf buggies to transport you
Stayed in October 2023
Reviewed: 4 November 2023
David
United KingdomAmazing views, beautifully put together, the rooms were gorgeous
Stayed in November 2023
Reviewed: 18 October 2023
Jasmine
United StatesDinner off the menu was not good. But dinner from the grill and buffet was great!
Breakfast was great!
Stayed in October 2023
Reviewed: 14 October 2023
Anica
MoldovaFood is art, but sometimes I don’t want to eat art. I just want simple food. I wish there were more options for lunch and dinner, as in Mediterranean, Spanish, Mallorcan whichever it may be styles of dishes, instead of over-complicated things. This is in my very humble opinion, of course. The menu stays the same every day too, except for Tuesdays, when it’s a buffet&grill situation.
So beautiful. People who work there are lovely. I especially enjoyed the intuitive painting workshop, it gave me a lot to think about, the teacher is a wonderful human. If you choose Es Racó, I’m sure you will fall in love with everything that makes this place so special. Thank you to everyone who works there. You’re the best:)
Stayed in October 2023
Reviewed: 4 October 2023
Beth
United StatesThe food served for dinner was good but our expectation was for better than good, based on everything else we experienced. Also the check in and check out process is not as seamless as it should be for a five star hotel. Both easy things to fix! I would definitely recommend this property for a luxury stay in a quiet setting!
This is a beautiful property that is tucked away yet still close the beautiful town of Arta and the beaches. The pool area has gorgeous views and is so peaceful. The property has e-bikes available for a ride to the beach or into town. We did not utilize the spa but I imagine it to be as lovely as the facilities. Our only complaint is that we didn’t stay long enough. The breakfast was delicious. The restaurant for dinner was set on a tree covered patio overlooking the property. The wait staff was extremely attentive.
Stayed in September 2023
Reviewed: 1 October 2023
Camille
BelgiumWe read lots of complaints about the kitchen. It’s correct that it could be improved to reach the level of a five star hotel, but it is nonetheless a good kitchen and food remains really good. The breakfast buffet is nice but should offer a broader offer
The place is absolutely gorgeous and the view is fantastic. Facilities are nice and staff is very kind and helpful
Stayed in September 2023
Reviewed: 30 September 2023
Nausicaa
BelgiumThe next level hotel!!!
Stayed in September 2023
Reviewed: 26 September 2023
Taylor
United StatesSometimes the services was slow at the restaurants during busy times. I had to remind the staff of certain things I ordered multiple times. They were apologetic and gracious.
It was so beautiful. The rooms, spa, restaurant, pool and all facilities were incredible. Very peaceful and beautiful.
Stayed in September 2023
Reviewed: 18 September 2023
Mary
United KingdomI thought BBQ evening was hugely over priced and average. Their hair conditioner #firstworldproblems
space, design, staff
Stayed in September 2023
Reviewed: 13 September 2023
Martin
NetherlandsNothing
Beautiful location. Love the design. Friendly and attentive service. Food is terrific.
Stayed in September 2023
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