Our room was pretty small but also felt run down and kinda dirty.

The property was very nice and the pools and chairs were clean and nice. Live music was great! Staff by the pool were friendly and easy to talk to.

Stayed in September 2024

Food was nice but expensive. Room was small for the price but clean.

Pool / bar area was a lovely atmosphere and great vibe in the afternoon.

Stayed in September 2024

Music was a little loud

Breakfast was absolutely amazing, definitely worth it! Hotel itself was clean overall and staff was very friendly

Stayed in September 2024

Rooms are meanwhile below standard for the price charged

Unique Hotel / Club through the enormous Areal it is located on. This includes the pool area, where you always get a Daybed without any stress. Great breakfast, and a highly motivated and friendly team!

Stayed in August 2024

The art on the wall in the room was full of dust, needs attention. Otherwise everything was good we enjoyed our garden room a lot 🌳❤️ Breakfast needs much more adjustments, it was not tasty at all, very generic. I think going to the pool and ordering food there is a better option

Every time I come to Ibiza I stay at the Destino for a couple of nights. It’s always fun with music and the vibe, good service !

Stayed in August 2024

Pool, service

Stayed in August 2024

Room was quite small, considering the price not worth it.

Beautiful property and pool.

Stayed in August 2024

The restaurant service was slow.

The room was nice and clean, the staff was very nice and helpful.

Stayed in June 2024

The staff are amazing super friendly at reception and very caring specialy the reception and security

Stayed in July 2024

The reception tried to automatically charge me 10% "tip" for the hotel without disclosing it upon check-in.. This I consider somewhat fraudulent way of conduct that needs an immediate improvement

Nice renewed pool area and improved service at the pool!

Stayed in July 2024

Room was a bit knackered, toilet didn’t flush properly. Tv didn’t work.

Loved the hotel, amazing pool area brilliant staff and food.

Stayed in July 2024

Rooms are a bit dated

Music and staff

Stayed in July 2024

Unfortunately our stay was let down by the quality of service. This is Ibiza, where you pay an absolute premium, and so expect the service to match, but this just wasn't the case. Firstly, the breakfast service, there basically wasn't any. Plenty of staff about but no one at any stage came to welcome us, explain how the breakfast worked, offer us a coffee - nothing. We had to constantly go and look for and ask staff for drinks, requests etc. This is just not what you expect from a premium resort in Ibiza. Secondly, on arrival I was asked if I wanted to include breakfast as there is a small discount if booked then (30 euros per person instead of 35). I agreed to this but then realised the next day that due to our early flight time we would not be able to make the breakfast on the final day. I went to reception to explain and ask if we could cancel that day. The guy on reception said he couldn't do it but he would speak to the manager and get it cancelled. Then on checking out, we were told that nothing had been done, and we'd be getting charged anyway and that there was no way she could refund us and that she would have to speak to the manager. Again, we have heard nothing and have lost 60 euros for a breakfast we could not make. This is just unacceptable. The other issue was the service around the pool - again, plenty of staff around but it was like they had no idea what beds or areas they were supposed to be covering. Apart from when we first arrived, no one came over again for the entire day and asked if we want food or drinks. It was like breakfast all over again, where we spent half our time chasing round trying to find someone to order a drink from. Then when we did, the drinks didn't turn up or the wrong drinks came. It felt like there was no management what so ever.

The reception area is lovely, the grounds of the hotel are really nice as is the pool area and views. The rooms are also nice enough, especially if you get a balcony with a view. We really enjoyed the Thursday event (MusicOn), really good vibe, amazing music and we loved the fact that as a guest you can just drift in and out as you please, go back to your room etc. You get free entry plus you get the pool area which is reserved for guests only, so it kind of feels like your own little VIP area.

Stayed in June 2024

Breakfast was poor, hotel rooms could be better and looked tired, no bar area in the evening

Staff were excellent and couldn’t do enough to help, food by the pool and restaurant for lunch was excellent.

Stayed in June 2024

nothing

all

Stayed in May 2024

Very expensive drinks and food even for Ibiza!

The pool, the staff, the vibe

Stayed in May 2024

Rooms are a bit outdated however the pool area is one of the best in Ibiza. Particular mention to Pablo at the pool service who was excellent!

Stayed in May 2024

No chargers at reception. No entry to pacha

Beautiful resort in stunning location.We were initially given a room next door to where there was renovation being done. We complained as it was very loud and the lovely reception manager Gafnit gave us a gorgeous suite upgrade which we were very grateful for. We will be back!

Stayed in April 2024

The gym was below expectations and needs a good removation and better equipment

Top of the hill location resort hotel with great facilities including pool, amazing view and best of all the food was excellent, daily cleaning of rooms was great and room service was prompt, however the food and the pool were the standout features of this hotel

Stayed in October 2023

Great staff super friendly

Stayed in October 2023

The room size

The views and the staff!

Stayed in September 2023

The hotel ambiance

Stayed in September 2023

Some rooms look a little tired. Could have a refresh but it didn’t detract from our stay at all We did have to flag down staff initially around the pool for service the first two days which should not happen in a resort of this calibre. Once I brought it to their attention they did remedy it The food is fabulous. And we all know we all pay a premium at resorts like this for food and drink but it is beyond this. Everything is about 3 times the amount you would expect even over and above a normal rise in resort type costs

Location was amazing

Stayed in September 2023

I really wanted to love this hotel - but I would say it was ok. The rooms are quite tired and not exactly luxury, but didn’t spend much time there so not a huge issue. The biggest negative is that you feel like they constantly chase for money! We paid £1500 credit on check in, you have my credit card details, so why do I have to pay for breakfast before I’ve even sat at the table?! Drinks and food v expensive but it’s Ibiza I can get over that. Service both at pool bar and restaurant was slow. All just felt very unorganised and not very customer friendly, which is disappointing for the money.

Pool area really nice, reception staff warm, breakfast had good variety. Entrance to Pacha is a good perk.

Stayed in September 2023