Room could do with an update but was clean and neat. Aircon was old and noisy

Breakfast was good with fresh food and fresh juice

Stayed in June 2024

The hotel is located in a calm area at the top of the village. Breakfast was very good and staff were kind. I would recommend it.

Stayed in June 2024

The duvet had no covers on them only a sheet which came off. We asked the hotel reception if our duvet could be covered and they weren’t able to accommodate this. It felt quite unhygienic. The apartments could do with a refurb as they are quite old. The chairs in the patio were not clean. No iron in the hotel.

The recently refurbished guest areas were lovely. Excellent pool and friendly bar and event staff. The breakfast was nice and drinks were reasonable. The hotel events at night were enjoyable

Stayed in June 2024

The kitchen stove didn't work

The breakfast was very good, and the staff always available and very nice. The location is also very good both for the close beach and for visiting the isle in general.

Stayed in June 2024

We were at first allocated to a room where the kitchen was not working from the very beginning and when we informed the recepcionist the solution she provided was basically sending a technician to get it fixed instead of changing the room straightaway. We got back to the room and waited for the technician for 20 minutes (who never showed up) and in the meantime the electricity stopped working too. We went back to the reception to inform and again the answer was waiting for the technician. Of course we did not accept the solution and requested a new room, which was granted. The new room was ok but none of the rooms have toilet brush. I would negatively highlight that we stayed for 5 nights and the room cleaning service only took place once.

The breakfast, location and the room itself.

Stayed in June 2024

The beds were not confortable . Bad internet

Lobby, restaurant

Stayed in May 2024

At the price we had no complaints at all.

Great value, clean, tidy, comfortable and spacious.

Stayed in June 2024

N/A

No complaints

Stayed in May 2024

Breakfast was not satisfactory, coffee machines were always having an issue..

A partially renewed hotel, looks like some part is relatively new, some part was from 90’s. room was clean and finding a car park was a big plus. Even in September, it was pretty difficult to find parking place in cala galdana.

Stayed in September 2023

Location is at the very top of a steep hill. Some noise crept in from the adjoining rooms.

Super helpful staff. Room was bigger than we expected. We we tried the buffet and there was lots of variety.

Stayed in October 2023

We found the staff exceptionally helpful and pleasant. They all seemed to enjoy what they do and were always smiling. Really nice to see this.

Stayed in October 2023

When we paid for dinner at the hotel we were disappointed.

The hotel was located in a quiet part of Santa Galdana, but very close to at least two of the best restaurants in the resort (we did not have time to try the third). Although I was asked to rate paid wifi we had free wifi which worked quite satisfactorily. We had good breakfasts included in our booking.

Stayed in September 2023

The door at the entrance of the apartment was old and couldn’t open completely. The window door same as above. Breakfast needs improvement but good variety. Coffee horrible.

Nice receptionists, friendly and professional. Good service in general and quite location.

Stayed in September 2023

Unfortunately, the towels were dirty(sh): there were always spots on them.

Super food, great location. The apartment was clean.

Stayed in October 2023

Not at all the hotel’s fault but our apartment (316) faced a private house and they kept partying all night so we could barely sleep. We called reception and they said they would call the police but the party went on. We were doing the Camí de Cavalls and sleep was essential. Perhaps if you are in the same situation ask for a room on the other side of the hotel.

The apartment was modern and the bed very comfortable. Nice shower.

Stayed in September 2023

The rooms have a large aircon fan on the terrace.

This is a perfect place if you want a calm, beautiful and yet lively place. The staff are kind, friendly and helpful. We had a great time and ended up extending our stay.

Stayed in September 2023

I would give a 5 start rating if did meet basic needs such as the water dispenser in the bar didn’t work very well

Had an amazing balcony and a swimming pool. The location was great. Not to forget to mention free parking for guests (if it’s available). Also I found the place to be family friendly

Stayed in September 2023

Please, better building markers! After i'm walking 20 kms i don't want to walk around because i couldn't find B building. I stayed for one night but if i stay longer than the equipment of the apartman could be better.

Breakfast was very nice, pool is ok. Staff is super nice and ready to helpl!

Stayed in September 2023

Didn’t mention the steep hill from the beach. Was not a problem for us but could be for people with medical conditions . Perhaps you do mention it in your description? VERY uncomfortable Sun loungers!! Need replacing!!

Great location. Buildings recently refurbished so pristine especially the reception and dining room! Quality of food was great. So glad we did the half board option.

Stayed in September 2023

Upon arrival there was only 2 bath towels available. Bathmat, hand towels were missing, no bottled water in the fridge (receptionist mentioned there may be bottled water in there), no tea bags or coffee either. Daily housekeeping was below standard. Toilet paper was not replenished. There is a sign in the room saying if you want your towels changed, leave them in the bathtub. We did that, towels were taken by housekeeping but clean towels were not left whatsoever. We had to ring reception to get this and the toilet paper issue sorted. Dirty dishes (2 glasses and 2 plates) where left in the sink and ignored. As others pointed it out, towels are in a rather shabby state, edges frayed, some holes in them, visible marks on bathmat etc. Balcony door could not be locked, entrance door is a bit hard to open with the key provided. The hotel is not too bad though but basic things like this should be sorted and taken care of imo.

Breakfast: Plenty of options to choose from, we liked that. Receptionist is courteous and helpful. Asked for a taxi just before check-out and they arranged one for us. Like the interior of the room and the shower gel provided in the bathroom. Beds were comfy too. Property is about 5-10 min on foot to the closest beach. Closest restaurant is about 2 min walk from the hotel.

Stayed in September 2023

The price could have been a little bit more affordable but I understand that inflation and the current economic climate is not great worldwise.

The breakfast buffet was superb and had a wide variety of options. The pool was clean and had a bar provided. Location wise it was great as it was very close towards the main beach and several others were a short walk away.

Stayed in September 2023

I visited with my parents and we had a relaxed stay. The manager and staff were fantastic and made our stay memorable. They were polite and responsive to any requests.

Stayed in September 2023

For both breakfast and dinner - labelling of food. For people with food allergies, intolerances and dietary preferences it would have been much easier if next to the name of the dish, they had written what it contained, so that we didn’t have to ask the staff. I’m dairy intolerant and my friend is vegetarian, it was not clear from just the name of the fish what it contained.

Amazing choice of food, food was very tasty and very well prepared. Plenty of fruit and vegetables, pastries, meats…. Choice of different milks. Amazing and attentive staff, happy to help with anything we asked them.

Stayed in September 2023

fungus in the bathroom, one iron for whole hotel, which you still have to try to find, the phone didn’t work, no batteries, no elevator to carry your suitcase to the third floor or help.

amazing location and view, breakfast are good enough. but one day we haven’t got butter.

Stayed in September 2023