The fact that there were no windows was a disadvantage even in the bathroom there were no windows. And the air conditioning was very bad.

The location of the hotel was good, it was close to the center of Madrid. Wikensonne who welcomed us was very nice.

Stayed in August 2024

Only two or four rooms at the floor have windows. The rest does not have any windows. Our room didn't have a room either. Thus, the room was very hot and overwhelming. Also, near 20 rooms shared only 1 toilet and 1 shower.

I enjoyed the location very much, and that was the reason why I chosed the facility. Also, I liked that there was a WIFI connection too.

Stayed in June 2024

No AC and there was no widows, so it was extremely hot.

It’s in the city center.

Stayed in July 2024

Great location

Stayed in June 2024

Very small rooms and there is 13 rooms in apartment that share 2 bathrooms. You can hear everyone speaking room next to you ,very thin walls.

Good location and its clean, stuff was good.

Stayed in May 2024

the room my partner and i had was smaller than anything i’ve ever seen, with a bunk bed and a ceiling fan. it had NO windows and with the summer weather in Madrid the space is suffocating for two people. both nights we slept there were uncomfortable because of the heat. you can clearly see that the room we were in does not look like the pictures, would have loved to know that beforehand.

the location is amazing, just a step away from gran vía

Stayed in May 2024

The place is fine but it is very basic. Dont have staff, just someone that will wait for you to show you the room. Other than that, there is no one at the hotel. Room was basic but ok. Shower was Ok. They should have some kind of little sitting area, maybe a coffee maker, glases or plates.

Location - quiet -bed was fine

Stayed in April 2024

The window in our room was broken and we couldn't manage to close it, which is bad both for being dangerous and because it makes the room colder than it should be... we immediately asked the staff to solve the problem but until the end of our stay no one was able to fix it, even though they said there was someone coming in the morning and that, if not, they would change us to another room... Also, when booking we chose the option with a private bathroom and when we arrived we realised the bathrooms had no shower so that we had to share it with other guests, it's not that problematic but the hostel shouldn't advertise for rooms with private bathrooms without fully describing the conditions offered

Super central and very well located

Stayed in April 2024

The rooms are to small

The location

Stayed in November 2023

This place has no reception lobby. What means that you have to contact the hostal to get the keys. They ask you to be on time but they arrive 30mins late. Also the comunation was confusing. The photos of the place are a trap. Most of the rooms have no windows and they are very small.

The only good thing is that the place was clean and the location is convenient.

Stayed in November 2023

We came on time but hostel and location not same we are searching 1 hour and pay 20 more so I not happy with that andthan you for other is good.thank you

Stayed in November 2023

They don’t exactly specify which room you’re renting which the first picture was the one that made me want to reserve but i got another room instead without a window and it was very small

Location

Stayed in October 2023

The lady who helped me check in was very confusing, I never saw her and she made me show two other guests to their room as they didn’t had WiFi instead of coming to great us all. The bedsheets had stains and the duvet wasn’t clean, I had to buy a blanket to spend the night

The location was really good, the room was decent size for the price.

Stayed in September 2023

The room was supposed to have a private bathroom, but it was only the toilet: the shower was shared, and it was out of the room.

Stayed in August 2023

I stayed in a room for 2 people. it was very small. there was not much space for me to move. there was no window for fresh air, it was extremely stuffy and smelled damp. there was only one socket in the room. my friend and I had to take turns to use it.

Bathroom and toilet were clean. everywhere was so quiet

Stayed in August 2023

No AC, one of the room has no window. And quite loud outside

Location

Stayed in July 2023

The bathroom smelled like wet cigarette ashes. No WIFI in the room. The balcony was so small that it is not possible to fit the chair nor the table properly.

The room was pretty clean, the location was great. There is a fridge in the hall that may come in handy .

Stayed in July 2023

Charge 20 for checking in at 9 pm

Location is awesome

Stayed in June 2023

The room was not a spacious windowed apartment, but a nearly windowless room with a hidden toilet area. The only window was in this toilet. The shared area got loud although our attendant did her best to keep the other tenants in control.

The location was central and everything is nearby. The staff was accommodating and was there to answer any questions or provide you with assistance.

Stayed in June 2023

Entrance instructions were not clear so I called the staff and they told me to read it again. Absolutely zero effort to solve the problem. In the Instructions there was written that the room is at the second floor. Eventually it was a floor number 1. It was hard to find out because the door at the floor unlock after you make a phone call to an app and I had no reception in the building so I couldn't try all floors while being in the building. Luckily I was not alone so my friends stayed in front of the door at floor number 1 and I went back down to the street and made a call. Then the door opened. If I was alone, I have no idea how I would unlock it. Check in after 20:00 is for extra 20€ (I think, might be a different amount), however there is no personnel so I have no idea what they charge for. Rooms are fine for 1-2 night oversleep. We had no windows and it felt a little bit claustrophobic. Walls are thin, be ready for that. But as I said, 1-2nights for this price is OK. To sum up, customer service terrible. Value for the price is OK. Don't have high expectations.

Good location Clean bathroom

Stayed in May 2023

The room didnt look like the one shown on photos. The bathroom didnt have a door nor light. A small kitchen or a place to heat water would be really good.

The location was good. Close to many points in the city.

Stayed in May 2023

My room had no window, and all in all I felt a little like Harry Potter in the cupboard under the stairs (maybe because I had the room with the Harry Potter poster on the door). It's okay if you're not planning to spend more than a few hours of sleep in there.

Perfect location for a quick stopover.. Grocery store 5 to 10 minutes away, same as metro station. Lots of bars, cafes and restaurants around. It was quiet inside the building, which was new for me in a city hostel :)

Stayed in April 2023

One employee was very unfriendly and, despite it being 15min past check out time (our mistake, yes), she opened the door with full force without knocking, turned on the light and shouted that check out was until 11am. After that, she put on music super loud on her phone and left it next to our room so we could hurry up. At the end, and after we apologize for being late, we asked her to keep our bags for a few hours (about three). She said she could only do that if we paid 5euros per suitcase. Besides this, the room is really small, the wifi does not work well, the room was very hot (we were in March, there was no need), there was no window (the photo showed it had one). The only bathroom that had a shower was far away from the room. Another thing to point out, they also charge if you want to check-in outside the hours mentioned (They don't warn you, but after booking they send you a message saying the same).

The location - only because of that I'm giving 4

Stayed in March 2023

Location was inaccurate, could bot reach the hosts, staff got super defensive when confronted with waiting period of over one hour

Price for value cleanliness

Stayed in March 2023