Very tiny room. Not so clean. No soap in The showers.

Central location, cheap.

Stayed in November 2024

The check-in was messy. I was given a wrong address. I was travelling with a child and arrived precisely at check-in time, but nobody was there. Then I got a phone call from, apparently, the lady that was supposed to hand over the key. I did not understand a word. When I said: “I don’t understand Spanish, can you speak English”, she hung up on my face. We proceeded on WhatsApp, she told me that the meeting point is somewhere else. I’m thinking: “Why didn’t you tell me this a day before or even a few hours before?” She also sent me some photos and a video explanation of how to get there (again in Spanish). At this point I still didn’t receive an exact address, but she eventually sent her live location (and it wasn’t far away luckily). At the meeting point, my experience with her was not pleasant at all. Not welcoming, no compassion, just plain rude. When I asked her name, she refused to give it. At that point I got upset. She led us to our room & started explaining things in Spanish in not-a-friendly tone. I told her, for the 5th time, that I don’t understand her. She could have used Google translate, but she did not care. Even my child asked why that lady was so unkind. Eventually I told her to just give me the keys and I’ll figure it out myself. Tips for the property: - Give the correct address at least a day before check-in - Hire people for the key-handover that at least speak a little English and have a friendly attitude - If you sent video explanations about check-in, have an English version too

Location was great! The walls inside the building are extremely thin though, so you do hear everything. Luckily we only stayed for one night.

Stayed in October 2024

the facilities are old, the room is very warm and only a small window in the room

the location is excellent and well it was cheap

Stayed in October 2024

You can hear everything from every room here. The walls are super thin and all the doors don’t close properly so everyone is constantly needing to slam the doors (front door, bathroom door, every room door it seemed). Our light in our room was controlled by a remote in the room next to us so they could turn ours on and off which was really annoying. There was glass at the top of a wall between our room and the next one, and they had their light on until 3am which meant we had a lot of light in ours. The place smelled sickly sweet from all the air fresheners, at least it wasn’t a gross smell but it was a bit suffocating and makes we wonder if they are trying to cover up another smell. The balcony wasn’t really accessible to go out onto but it was nice to open the door for fresh air. However the street is super noisy below until 1am, but we couldn’t hear much with the balcony door closed so that was good. Neither of us slept well becuase of the noise and light. It wasn’t hot in Madrid when we stayed but seeing as there’s no air con I can imagine they get hot.

This was the cheapest place we could find in Madrid with private rooms, and it was still so expensive for what it’s worth. Wikensonne did a great job meeting us with the keys and showing us around.

Stayed in October 2024

The fact that there were no windows was a disadvantage even in the bathroom there were no windows. And the air conditioning was very bad.

The location of the hotel was good, it was close to the center of Madrid. Wikensonne who welcomed us was very nice.

Stayed in August 2024

Only two or four rooms at the floor have windows. The rest does not have any windows. Our room didn't have a room either. Thus, the room was very hot and overwhelming. Also, near 20 rooms shared only 1 toilet and 1 shower.

I enjoyed the location very much, and that was the reason why I chosed the facility. Also, I liked that there was a WIFI connection too.

Stayed in June 2024

No AC and there was no widows, so it was extremely hot.

It’s in the city center.

Stayed in July 2024

Great location

Stayed in June 2024

Very small rooms and there is 13 rooms in apartment that share 2 bathrooms. You can hear everyone speaking room next to you ,very thin walls.

Good location and its clean, stuff was good.

Stayed in May 2024

the room my partner and i had was smaller than anything i’ve ever seen, with a bunk bed and a ceiling fan. it had NO windows and with the summer weather in Madrid the space is suffocating for two people. both nights we slept there were uncomfortable because of the heat. you can clearly see that the room we were in does not look like the pictures, would have loved to know that beforehand.

the location is amazing, just a step away from gran vía

Stayed in May 2024

The place is fine but it is very basic. Dont have staff, just someone that will wait for you to show you the room. Other than that, there is no one at the hotel. Room was basic but ok. Shower was Ok. They should have some kind of little sitting area, maybe a coffee maker, glases or plates.

Location - quiet -bed was fine

Stayed in April 2024

The window in our room was broken and we couldn't manage to close it, which is bad both for being dangerous and because it makes the room colder than it should be... we immediately asked the staff to solve the problem but until the end of our stay no one was able to fix it, even though they said there was someone coming in the morning and that, if not, they would change us to another room... Also, when booking we chose the option with a private bathroom and when we arrived we realised the bathrooms had no shower so that we had to share it with other guests, it's not that problematic but the hostel shouldn't advertise for rooms with private bathrooms without fully describing the conditions offered

Super central and very well located

Stayed in April 2024

The rooms are to small

The location

Stayed in November 2023

This place has no reception lobby. What means that you have to contact the hostal to get the keys. They ask you to be on time but they arrive 30mins late. Also the comunation was confusing. The photos of the place are a trap. Most of the rooms have no windows and they are very small.

The only good thing is that the place was clean and the location is convenient.

Stayed in November 2023

We came on time but hostel and location not same we are searching 1 hour and pay 20 more so I not happy with that andthan you for other is good.thank you

Stayed in November 2023

They don’t exactly specify which room you’re renting which the first picture was the one that made me want to reserve but i got another room instead without a window and it was very small

Location

Stayed in October 2023

The lady who helped me check in was very confusing, I never saw her and she made me show two other guests to their room as they didn’t had WiFi instead of coming to great us all. The bedsheets had stains and the duvet wasn’t clean, I had to buy a blanket to spend the night

The location was really good, the room was decent size for the price.

Stayed in September 2023

The room was supposed to have a private bathroom, but it was only the toilet: the shower was shared, and it was out of the room.

Stayed in August 2023

I stayed in a room for 2 people. it was very small. there was not much space for me to move. there was no window for fresh air, it was extremely stuffy and smelled damp. there was only one socket in the room. my friend and I had to take turns to use it.

Bathroom and toilet were clean. everywhere was so quiet

Stayed in August 2023

No AC, one of the room has no window. And quite loud outside

Location

Stayed in July 2023

The bathroom smelled like wet cigarette ashes. No WIFI in the room. The balcony was so small that it is not possible to fit the chair nor the table properly.

The room was pretty clean, the location was great. There is a fridge in the hall that may come in handy .

Stayed in July 2023

Charge 20 for checking in at 9 pm

Location is awesome

Stayed in June 2023

The room was not a spacious windowed apartment, but a nearly windowless room with a hidden toilet area. The only window was in this toilet. The shared area got loud although our attendant did her best to keep the other tenants in control.

The location was central and everything is nearby. The staff was accommodating and was there to answer any questions or provide you with assistance.

Stayed in June 2023

Entrance instructions were not clear so I called the staff and they told me to read it again. Absolutely zero effort to solve the problem. In the Instructions there was written that the room is at the second floor. Eventually it was a floor number 1. It was hard to find out because the door at the floor unlock after you make a phone call to an app and I had no reception in the building so I couldn't try all floors while being in the building. Luckily I was not alone so my friends stayed in front of the door at floor number 1 and I went back down to the street and made a call. Then the door opened. If I was alone, I have no idea how I would unlock it. Check in after 20:00 is for extra 20€ (I think, might be a different amount), however there is no personnel so I have no idea what they charge for. Rooms are fine for 1-2 night oversleep. We had no windows and it felt a little bit claustrophobic. Walls are thin, be ready for that. But as I said, 1-2nights for this price is OK. To sum up, customer service terrible. Value for the price is OK. Don't have high expectations.

Good location Clean bathroom

Stayed in May 2023