Princesa, 18, 30002 Murcia, Spain
#5 of 28 hotels in Murcia
Guests' ChoiceBased on 590 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.0
Facilities
8.8
Staff
9.4
Value for money
8.7
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 November 2024
Fiona
United KingdomSuperb hotel. Beautiful building in a great location just a short walk from every sight/garden etc. Wonderful comfortable room and lovely bathroom. The sunny roof terrace and pool is a huge bonus. Lovely friendly staff.
Stayed in November 2024
Reviewed: 12 November 2024
Rebecca
United KingdomComfortable hotel between the main station and town. Attractive reception area and lobby. A good choice in Murcia
Stayed in November 2024
Reviewed: 7 November 2024
Sabrina
IrelandI can’t fault the property on anything. Had a beautiful stay.
Room was beautiful. Very clean. Large comfortable bed. Lovely terrace with loungers and canopy.
Stayed in November 2024
Reviewed: 4 November 2024
Denise
IrelandNothing to dislike.
Good location & proximity to main cultural areas, restaurants & bars. Clean & comfortable. Lovely rooftop area & small pool. Very comfortable outdoor furniture & loungers.
Stayed in September 2024
Reviewed: 4 November 2024
Michael
United KingdomVisited in November and would have liked the pool to still be open.
Clean, comfortable and great location. Staff very helpful.
Stayed in November 2024
Reviewed: 3 November 2024
Maria
United StatesNothing.
Everything. Most enjoyable was the restaurant food quality. Service was outstanding. TV channel options, excellent! We felt at home after a traumatic drive through the Valencia storm.
Stayed in October 2024
Reviewed: 25 October 2024
Crispin
United KingdomThe hotel provided a taxi from the airport for us which was most welcome!
Stayed in October 2024
Reviewed: 20 October 2024
Gary
United Kingdomnothing
everything
Stayed in October 2024
Reviewed: 17 October 2024
Melba
United Arab EmiratesVery quaint , serene and clean
Stayed in October 2024
Reviewed: 17 October 2024
Charles
United KingdomNothing
When we arrived they had allocated us a room on the first floor. We asked if we could change this to a higher floor , even though the hotel was full, Daniel and his colleague on Reception managed to find a fantastic room on the top floor with a big veranda overlooking the pool and bar ! Muchas Gracias to you both and all the very lovely friendly Murcian people!
Stayed in October 2024
Reviewed: 16 October 2024
Nadia
United StatesGreat hotel
Stayed in October 2024
Reviewed: 9 October 2024
David
United KingdomGreat staff and location.
Stayed in October 2024
Reviewed: 7 October 2024
Jayne
United KingdomEvening menu was only small
The rooftop pool was visually beautiful with the sun on it all day. It had a small bar and a poolside menu. I ate both breakfast and dinner at the hotel restaurant, which was divine. The breakfast options were vast, but the evening menu was only small. The staff were friendly and helpful. The room was immaculate, and the bedding and towels were changed daily. The hotel was situated just a 10 minute walk from the old town and the town centre. I would highly recommend staying here.
Stayed in October 2024
Reviewed: 4 October 2024
Kristina
Irelandall was perfect
Since we were celebrating our wedding anniversary, the hotel surprised us with a complimentary bottle of champagne and swans on the bed in our room with a terrace and a view of the mountains. The rooftop swimming pool was fantastic! The staff was amazing and very friendly. We'll definitely return on our next visit. We highly recommend it.
Stayed in October 2024
Reviewed: 2 October 2024
Shelley
SpainWould have been nice to of had a kettle in the room.
The location was a 10-minute walk to the cathedral & main square. It was very clean & the staff were very polite & friendly. Although their carpark was full, the staff guided us towards the local parking. Again, 10 minutes walk from the hotel. I am unable to comment on the meals as we ate out, but I'm sure it's worth trying.
Stayed in September 2024
Reviewed: 30 September 2024
Sandra
United KingdomNothing
Great location for getting around the city of Murcia. We have stayed before and enjoyed our return visit very much. Everyone was so helpful and friendly in the hotel. We really enjoyed using the pool as the weather was extremely hot when we were in Murcia.
Stayed in September 2024
Reviewed: 28 September 2024
Elsa
PortugalThe room didn't have a kettle to make tea which was unfortunate but it did have a mini fridge with a water bottle.
Everything! Lovely hotel in a central location. Walking distance to most historic sites and close to the train station. The room was clean, very comfortable and quiet. The staff was very nice and welcoming. The pool was small but very nice with a great view.
Stayed in September 2024
Reviewed: 27 September 2024
Juuso
FinlandParking was very complicated. On the nearby streets the public parking has a hourly limit, and you cannot extend the parking time even with money. The hotel didn’t have any parking. It was horrible to find parking and the parking time limits in Murcia are just stupid.
Clean, good location. Relaxing stay.
Stayed in July 2024
Reviewed: 26 September 2024
Elena
United Statesvery clean, friendly, conveniently located, quiet enough at night. would do again in a heartbeat
Stayed in September 2024
Reviewed: 25 September 2024
Alison
SpainRust around bath plughole. Very dusty under the bed. Dusty skirting boards.
Very easy check in. situated close to railway station and sites of interest. Very polite and friendly staff, especially Carmen Maria. Bistro food good, cooked fresh and well priced
Stayed in September 2024
Reviewed: 20 September 2024
Joan
United KingdomAll good - a very comfortable bed
Stayed in September 2024
Reviewed: 20 September 2024
Claire
United KingdomBreakfast wasn't included and was £16
Great little hotel, very convenient for walking round Murcia sight seeing. Lovely cafes and shops nearby. Beautiful park to sit in 1 minutes walk away. We really enjoyed have a swimming pool to relax by at the end of out sight seeing.
Stayed in September 2024
Reviewed: 10 September 2024
Roberta
United KingdomLovely pool
Stayed in July 2024
Reviewed: 10 September 2024
Mariia
UkrainePool area is very small
Delicious breakfast, friendly staff, gym, location
Stayed in August 2024
Antofagasta, Chile
Sirmione, Italy
Flavon, Italy
Wolgast, Germany
Marrakech, Morocco
Rīga, Latvia
San Vincenzo, Italy
Wallgau, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content