Calle del Prado, 6, Madrid City Center, 28014 Madrid, Spain
#15 of 445 hotels in Madrid
Guests' ChoiceBased on 765 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.5
Value for money
8.8
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: February 8, 2024
Banu
GermanyNothing
So clean, you can find anything you need in your room.
Stayed in February 2024
Reviewed: February 1, 2024
Clarissa
United KingdomLocation, friendly staff, clean, comfortable, plush, free afternoon light snacks...the list goes on! Absolutely recommend!
Stayed in January 2024
Reviewed: January 8, 2024
Cristina
Spain-
Location, clean
Stayed in January 2024
Reviewed: January 7, 2024
Mark
United States of AmericaBeautiful traditional hotel with all the comforts you’d expect. Near many shops, restaurants, entertainment. Even better than expected, with large, well- appointed rooms. Extra nice touch was buffet of afternoon snacks.
Stayed in January 2024
Reviewed: January 5, 2024
Miriam
IrelandMaybe bathroom fixtures could be updated a bit, but not an issue at all.
We loved everything about the hotel, location, facilities, and the staff were lovely and really helpful. Rooms were beautiful, great to come back to and relax in after a long day walking around the city.
Stayed in January 2024
Reviewed: January 4, 2024
Ag
United KingdomThe mattress was exceptionally uncomfortable and I am not sure about the hygiene of the shower. The bathtub and the bathroom were very clean! Some parts of the hotel were rather dated.
The location was very convenient and the room quiet! The members of staff were hard working and very helpful. The quality of the breakfast was good. The hotel was very tidy and clean. Thank you all for looking after us!
Stayed in December 2023
Reviewed: December 30, 2023
Bobbie
United States of AmericaLocation, room, service and afternoon snacks were amazing
Stayed in December 2023
Reviewed: December 24, 2023
Oriana
NorwayThe hairdryer was overheating all the time. Should be replaced
Absolutely everything was dreamy
Stayed in December 2023
Reviewed: December 22, 2023
Julian
United KingdomReceptionist on check in could have been a little more welcoming …a smile wouldn’t hurt
Location
Stayed in December 2023
Reviewed: December 18, 2023
Natalia
United States of AmericaMy husband and I spent a week in this hotel at the end of November 2023. Very helpful English speaking personnel, clean and nice stylish with very comfortable bed and pillows(!!!) - to be honest we discussed with my husband that it was the most comfortable bed of any hotels we stayed in! Walking distance to any landmarks, museums, restaurants, shops. We loved our stay!!! And home made sangria at the hotel bar is amazing! And if we go back to Madrid we definitely will stay in Catalonia las Cortes. Definitely recommending to our friends
Stayed in December 2023
Reviewed: December 17, 2023
Stb
AustraliaIt is a beautifully presented historic building in a convenient location. We very much appreciated the afternoon tea provisions and the quiet comfort of the place.
Stayed in September 2023
Reviewed: December 16, 2023
Nicole
MaltaThe location was excellent. The staff were extremely helpful, the beds were very comfortable. The selection at breakfast was plentiful and varied.
Stayed in December 2023
Reviewed: December 8, 2023
Janet
SpainNothing!
Great location within easy walking distance of main attractions. Room was lovely. The breakfast was varied. The staff were very friendly and helpful.
Stayed in December 2023
Reviewed: December 5, 2023
Kwan
United KingdomWifi sucks. Bathroom drainage is poor, water overflow after shower
The location is excellent with countless food options around. Easy access to key touristic destination. Small bites are available daily which is another perk. Staff are helpful. Pillows are hard enough unlike other hotel pillows which are generally too soft.
Stayed in December 2023
Reviewed: December 4, 2023
Dawn
Irelandgreat location comfortable
Stayed in December 2023
Reviewed: November 30, 2023
Freddie
Puerto RicoNothing.
Breakfast variety excellent, the staff always looking to accommodate our needs.
Stayed in November 2023
Reviewed: November 23, 2023
Ellen
United States of AmericaThe second leg of the trip 10-31 - 11/4 - the concierge made a huge mistake - twice, the room was sub-standard.
My first leg of the trip was tremendous. The staff, breakfast, everything top notch.
Stayed in October 2023
Reviewed: November 21, 2023
Jo
IrelandNothing
The location was perfect for visiting the art museums. The staff were very helpful. Very comfortable room. Very clean. The free afternoon snack was a lovely treat.
Stayed in November 2023
Reviewed: November 20, 2023
Angela
United States of AmericaThere isn’t really anything negative to say. The hotel met our expectations.
The location was excellent. The room was very clean.
Stayed in November 2023
Reviewed: November 20, 2023
Isabella
United KingdomLocation, helpful staff
Stayed in November 2023
Reviewed: November 20, 2023
Lily
United States of AmericaNeeded parking for 1 night, available lot was walking distance to hotel. Although staff stated a discount for parking, it was not applicable since we parked less than 24 hours. Elevator size for American citizens are small.
location, location, location
Stayed in November 2023
Reviewed: November 19, 2023
Susanne
ItalyThere was nothing to complain about.
Location absolutely central, close not only to Prado, Thyssen Bornemiza and Reina Sofia Museum, but also to piazza Sant'Ana etc. walking distance 5 minutes. Great location in a historic building with a marvellous staircase. Room and bed were very good, all very clean, large bathroom. Breakfast rich, with cook on site, not the standard food of high quality hotels, but really special local products of quality and dishes made for you. Excellent service, no waiting times. From 4pm to 7pm free snack in the bar area, sweet and savoury, always topped up even shortly before 7pm. Although located in the very centre, the room was completely quiet. Very friendly, competent staff. We'll certainly come back again.
Stayed in November 2023
Reviewed: November 17, 2023
Pulluoglu
Turkeybreakfast is super...price at Hotel bar is acceptable
Stayed in November 2023
Reviewed: November 13, 2023
Crina
RomaniaAuthentic atmosphere of traditional upper class Spanish residence. Very friendly stuff.
Stayed in November 2023
Reviewed: November 12, 2023
Cecilia
IrelandThe triple room was a bit dark
The location was perfect, friendly staff, beautiful interiors
Stayed in October 2023
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