Location, friendly staff, clean, comfortable, plush, free afternoon light snacks...the list goes on! Absolutely recommend!

Stayed in January 2024

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Location, clean

Stayed in January 2024

Beautiful traditional hotel with all the comforts you’d expect. Near many shops, restaurants, entertainment. Even better than expected, with large, well- appointed rooms. Extra nice touch was buffet of afternoon snacks.

Stayed in January 2024

Maybe bathroom fixtures could be updated a bit, but not an issue at all.

We loved everything about the hotel, location, facilities, and the staff were lovely and really helpful. Rooms were beautiful, great to come back to and relax in after a long day walking around the city.

Stayed in January 2024

The mattress was exceptionally uncomfortable and I am not sure about the hygiene of the shower. The bathtub and the bathroom were very clean! Some parts of the hotel were rather dated.

The location was very convenient and the room quiet! The members of staff were hard working and very helpful. The quality of the breakfast was good. The hotel was very tidy and clean. Thank you all for looking after us!

Stayed in December 2023

Location, room, service and afternoon snacks were amazing

Stayed in December 2023

The hairdryer was overheating all the time. Should be replaced

Absolutely everything was dreamy

Stayed in December 2023

Receptionist on check in could have been a little more welcoming …a smile wouldn’t hurt

Location

Stayed in December 2023

My husband and I spent a week in this hotel at the end of November 2023. Very helpful English speaking personnel, clean and nice stylish with very comfortable bed and pillows(!!!) - to be honest we discussed with my husband that it was the most comfortable bed of any hotels we stayed in! Walking distance to any landmarks, museums, restaurants, shops. We loved our stay!!! And home made sangria at the hotel bar is amazing! And if we go back to Madrid we definitely will stay in Catalonia las Cortes. Definitely recommending to our friends

Stayed in December 2023

It is a beautifully presented historic building in a convenient location. We very much appreciated the afternoon tea provisions and the quiet comfort of the place.

Stayed in September 2023

The location was excellent. The staff were extremely helpful, the beds were very comfortable. The selection at breakfast was plentiful and varied.

Stayed in December 2023

Nothing!

Great location within easy walking distance of main attractions. Room was lovely. The breakfast was varied. The staff were very friendly and helpful.

Stayed in December 2023

Wifi sucks. Bathroom drainage is poor, water overflow after shower

The location is excellent with countless food options around. Easy access to key touristic destination. Small bites are available daily which is another perk. Staff are helpful. Pillows are hard enough unlike other hotel pillows which are generally too soft.

Stayed in December 2023

great location comfortable

Stayed in December 2023

Nothing.

Breakfast variety excellent, the staff always looking to accommodate our needs.

Stayed in November 2023

The second leg of the trip 10-31 - 11/4 - the concierge made a huge mistake - twice, the room was sub-standard.

My first leg of the trip was tremendous. The staff, breakfast, everything top notch.

Stayed in October 2023

Nothing

The location was perfect for visiting the art museums. The staff were very helpful. Very comfortable room. Very clean. The free afternoon snack was a lovely treat.

Stayed in November 2023

There isn’t really anything negative to say. The hotel met our expectations.

The location was excellent. The room was very clean.

Stayed in November 2023

Location, helpful staff

Stayed in November 2023

Needed parking for 1 night, available lot was walking distance to hotel. Although staff stated a discount for parking, it was not applicable since we parked less than 24 hours. Elevator size for American citizens are small.

location, location, location

Stayed in November 2023

There was nothing to complain about.

Location absolutely central, close not only to Prado, Thyssen Bornemiza and Reina Sofia Museum, but also to piazza Sant'Ana etc. walking distance 5 minutes. Great location in a historic building with a marvellous staircase. Room and bed were very good, all very clean, large bathroom. Breakfast rich, with cook on site, not the standard food of high quality hotels, but really special local products of quality and dishes made for you. Excellent service, no waiting times. From 4pm to 7pm free snack in the bar area, sweet and savoury, always topped up even shortly before 7pm. Although located in the very centre, the room was completely quiet. Very friendly, competent staff. We'll certainly come back again.

Stayed in November 2023

breakfast is super...price at Hotel bar is acceptable

Stayed in November 2023

Authentic atmosphere of traditional upper class Spanish residence. Very friendly stuff.

Stayed in November 2023

The triple room was a bit dark

The location was perfect, friendly staff, beautiful interiors

Stayed in October 2023

The only minus is that it is a bit loud - our room was facing a street. Even though, the street is very quiet most of the time, there are occasional traffic noises.

The hotel was great! The room was huge and amenities were great! The whole personal was very friendly!

Stayed in November 2023