Atocha, 81, Centro, 28012 Madrid, Spain
#121 of 453 hotels in Madrid
Guests' ChoiceBased on 1416 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
9.3
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 25 September 2024
Anders
United StatesMy bank balance does not like the price.
The staff was very helpful..extremely helpful.
Stayed in September 2024
Reviewed: 25 September 2024
François
BelgiumThe swimming pool is rather small. The sauna must be booked in advance and is not included in the room reservation. it requires a separate payment.
Beautiful room - elegantly styled and very comfortable. Mine overlooked the inner courtyard : it was quiet and cool. The metro station is right at your doorstep, and the city center is just 5-minutes walk away.
Stayed in August 2024
Reviewed: 25 September 2024
.Marek Miron
New ZealandRoom was not as appeared in advertising. On the small side but adequate.
Clean and comfortable. Staff very helpful and good breakfast.
Stayed in September 2024
Reviewed: 21 September 2024
Ilya
United KingdomRoof terrace closes well before midnight (yet it’s great to have it even with earlier closure)
Nice modern hotel not far both from train station, metro and centre of the city. Very comfortable room
Stayed in September 2024
Reviewed: 21 September 2024
Deo
United StatesWe did not pay additional for breakfast. We went to the breakfast area to purchase a cup of coffee. The charge was $6 for 2 coffees which they served on a paper cup and told us that we were not allowed in the area....really?
The staff was great!
Stayed in September 2024
Reviewed: 20 September 2024
Quang
IrelandNo tea, coffee in the room.
Location, breakfast were good
Stayed in September 2024
Reviewed: 19 September 2024
Mary
AustraliaThe hotel charged us 3 times for the room and credited us twice. This resulted in 3 bank charges. Fortunately the staff compensated us by offering us a free breakfast which was much appreciated.
The staff were particularly helpful and friendly, and the breakfast was delicious.
Stayed in September 2024
Reviewed: 16 September 2024
Jhellaina
United Arab EmiratesPrice is a bit high but considering the location, it is acceptable.
The room was big enough to properly arrange your luggages. The hotel was modern and very executive, not much like typical hotels in EU. The breakfast was superb and had a lot of choices.
Stayed in September 2024
Reviewed: 15 September 2024
Edmar
Puerto RicoLocation and staff
Excellent location walking distance from many restaurants, museums and main train station
Stayed in August 2024
Reviewed: 15 September 2024
Susan
CanadaNothing.
Nice sized room and the small table and chairs was an added bonus.
Stayed in September 2024
Reviewed: 15 September 2024
Mary
United KingdomEverything was great!
Great location very close to the main railway station and within easy walking distance of the Prado Museum and central cultural attractions. We had an excellent room which had obviously been newly upgraded with very comfortable beds and a superb bathroom. Excellent buffet breakfast at reduced price for hotel residents.
Stayed in September 2024
Reviewed: 12 September 2024
Rafaela
IrelandEverything was perfect
Staff
Stayed in September 2024
Reviewed: 12 September 2024
Karen
United StatesWe had a view of a tiny interior space and walls, which felt claustrophobic.
It was convenient and the bed was comfortable. The breakfast was very good and the amenities satisfactory.
Stayed in September 2024
Reviewed: 12 September 2024
Robert
United KingdomAir con was a bit noisy, but was needed as windows don't block out traffic noise from the street. Bar opening hours on roof terrace were a little limited.
Pool on roof terrace, with bar. Excellent breakfast. Clean hotel in a good central location. The reception staff spoke good English. Good size bathroom.
Stayed in September 2024
Reviewed: 11 September 2024
Ariana
United StatesGenerally overpriced for a one night stay. Food and drink from the spot was pricey.
Amazing location. Able to walk to everything shops, food, Prado, gardens and train station. Plus room was very nice and clean.
Stayed in September 2024
Reviewed: 11 September 2024
Mirna
United StatesNoisy air conditioner
Cleanliness Location--near all Staff Comfortable bed Safe Amenities Lovely terrace Pool Access to spa
Stayed in September 2024
Reviewed: 9 September 2024
Orla
IrelandWe had a gorgeous room but it didn’t have a very big window so there was very little natural light!
Stayed in September 2024
Reviewed: 9 September 2024
Ioan
Canadanone
Location very convenient to walk everywhere in the city. Staff was very accomodating with smooth checkin/checkout. The rooftop pool side is a nice perk at this hotel to enjoy some relaxing time.
Stayed in September 2024
Reviewed: 8 September 2024
Stephen
United KingdomThe location was excellent and the staff were very helpful
Stayed in September 2024
Reviewed: 8 September 2024
Daniel
PortugalNothing
Room, location and the pool
Stayed in September 2024
Reviewed: 8 September 2024
Sarah
IrelandGreat location. Room size really good and beds really comfortable Staff were v helpful and the roof terrace / pool area is a bonus.
Stayed in September 2024
Reviewed: 7 September 2024
Mark
United KingdomAir conditioning noisy
Good sized room and comfortable bed. Next to metro stop. Walking distance to trains and main sights
Stayed in September 2024
Reviewed: 7 September 2024
Karyn
AustraliaNothing!!
The room had excellent view and amenities and comfort of beds were so good. The position of Hotel was so close to favorite places like Prado, RETIRO park. Sophia Gallery and wonderful tapas bars! Staff were very kind and helpful! Breakfasts were wonderful with local treats and heaps of variety! Would definitely stay again!! Loved our stay here ❤️❤️
Stayed in September 2024
Reviewed: 7 September 2024
Tirdad
United KingdomN/A
Clean and great location
Stayed in September 2024
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