Paseo de la Castellana, 220, Chamartín, 28046 Madrid, Spain
#282 of 443 hotels in Madrid
Guests' ChoiceBased on 817 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
8.8
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 15 June 2022
Amparo
Spainfurniture a bit old
The views and the size of the room
Stayed in June 2022
Reviewed: 14 June 2022
Paul
United StatesThere was evidence of the hotel being rundown from the moment we checked in. It is a hotel property which needs renovation. Our air conditioner eventually had to be shut down because it needed maintenance.
The room was on the top floor and we paid for a larger room. It had windows on two sides and had beautiful views of Madrid, near the Bernabei stadium. The room was comfortable, although we really didn't use the living room couch in the room. Wifi worked just fine.
Stayed in June 2022
Reviewed: 14 June 2022
Gloria
Puerto Riconon
location
Stayed in May 2022
Reviewed: 10 June 2022
Jeanne
LuxembourgAs we were a group, some of us were ready to go out before others. We wanted to meet for a drink in the hotel bar while we waited for everyone to freshen up. The bar is very basic with a dull atmosphere and quite limited options. It’s not bad, but in comparison to the wonderful rooms it was expected to be better.
The room was amazing! Very spacious, very clean and the hotel has a great location. The reception staff were welcoming, friendly and helpful in explanations of where to go for specific sightseeing activities.
Stayed in June 2022
Reviewed: 6 June 2022
Luciani
United Statesinternet was great! location was ok ! I little far from the center of madrid but pretty close to the metro , bus , train and other transportation ( taxi , bicycles, scooter). really good location from airport barajas.
Stayed in June 2022
Reviewed: 5 June 2022
Tomasz
Polandsuperb breakfast, clean room, good location.
Stayed in June 2022
Reviewed: 2 June 2022
Deepark
SpainA kettle with some tea, coffee and water would have been really appreciated. Thats the least one would expect from a 4 star hotel.
Stayed in May 2022
Reviewed: 28 May 2022
Aşkın
Turkeybreakfast location
Stayed in May 2022
Reviewed: 22 May 2022
Ute
FranceIt got very crowded at breakfast and some people had to queue. A gym would have been nice.
Spacious room right in hotel right next to the metro and walking distance to the Duques de Pastrana conference centre. I booked a few weeks ahead and it was relatively good value.
Stayed in May 2022
Reviewed: 22 May 2022
Cheryl
United KingdomThe hotel is starting to look a little tired in places. Flex on kettle too short to reach nearest socket to tea tray!
Location good for buses and metro. Cafe/bars close by. Room was good size and had two easy chairs always welcome after long day sightseeing!
Stayed in May 2022
Reviewed: 19 May 2022
Oliver
United KingdomThe amenities
Stayed in May 2022
Reviewed: 15 May 2022
Adriana
United Kingdomtwo single beds instead of double bed, problems with the shower
the views, location, room is really nice
Stayed in May 2022
Reviewed: 14 May 2022
Ricardo
Spainthere is not room service for dinner or lunch
the room and views
Stayed in February 2022
Reviewed: 13 May 2022
Bettina
HungaryClosing the door was really loud, you really had to pull/push it and we woke up during the night because other people on our floor had the same issue.
Nice room, big breakfast buffet (although some of the things didn’t have enough seasoning in my view)
Stayed in May 2022
Reviewed: 4 May 2022
Héctor
United Arab EmiratesCleanings was not great and furniture was quite old
great location
Stayed in March 2022
Reviewed: 1 May 2022
Fiona
IrelandIt was the perfect location for our trip, very accessible to all buses, metro & trains. The hotel staff were very friendly & accommodating.
Stayed in April 2022
Reviewed: 28 April 2022
Giulia
Italythere were noises from the street during the night
the room was spacious and very pretty
Stayed in April 2022
Reviewed: 26 April 2022
Richard
United KingdomI prefer more modern showers
Location. The hotel is very close to the train station Chamartín and from there you can walk to town or take a taxi.
Stayed in April 2022
Reviewed: 20 April 2022
Angela
United Kingdomair con wasn’t very efficient.
clean , close to train and metro
Stayed in April 2022
Reviewed: 18 April 2022
Ghuffran
PakistanSmall rooms
Central
Stayed in April 2022
Reviewed: 18 April 2022
Alexander_2401
SwitzerlandThe room was too small
Good location for those who commutes by public transport. A large transport hub is just under the hotel. You can also take a scooter and reach quickly the city center.
Stayed in February 2022
Reviewed: 11 April 2022
Brenda
Canadathe room was very warm and although the window could be opened we had to prop it open with a back scratcher!
comfortable bed and great shower
Stayed in April 2022
Reviewed: 3 April 2022
Josemar
Angolanothing
well located
Stayed in April 2022
Reviewed: 31 March 2022
Lyndsay
United KingdomThe only thing that was lacking was a room service menu for the day time.
The staff were very helpful, and happy to help. The location was ideal as very close to the metro so easy to reach the city centre
Stayed in March 2022
Reviewed: 31 March 2022
Julia
PolandVery nice hotel and very well connected with center of the city.
Stayed in March 2022
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